generic image
Processing...
  • Games
  • Catalog
  • Develop
  • Robux
  • Search in Players
  • Search in Games
  • Search in Catalog
  • Search in Groups
  • Search in Library
  • Log In
  • Sign Up
  • Games
  • Catalog
  • Develop
  • Robux
We use cookies to offer you a better experience. By using Roblox.com, you are agreeing to our Privacy and Cookie Policy.
   
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
Home Search
 

John Doe has returned.

Previous Thread :: Next Thread 
DDR42133 is not online. DDR42133
Joined: 19 Jun 2015
Total Posts: 1709
27 May 2017 08:17 AM
Sorry for the clickbait title, it's the only way to get a response on here. I actually need legitimate help and no one ever replies if I use a proper title.


Anyways, trying to launch ROBLOX Studio it will say "Installing ROBLOX Studio" and the progress bar moves. But once it reaches the end, it just hangs and never completes installing. I have restarted my PC and reinstalled ROBLOX. Can someone help me please? I'm using Windows 7 64 Bit SP1.


Report Abuse
DDR42133 is not online. DDR42133
Joined: 19 Jun 2015
Total Posts: 1709
27 May 2017 08:18 AM
Bump


Report Abuse
Nxtella is not online. Nxtella
Joined: 05 Jan 2014
Total Posts: 3329
27 May 2017 08:18 AM
does anything else pop up like an error message? and do you have an anti-virus?


lydia ♥
Report Abuse
DDR42133 is not online. DDR42133
Joined: 19 Jun 2015
Total Posts: 1709
27 May 2017 08:19 AM
No error messages, I have AVG Installed. I'll try again with it disabled, AVG does like to interfere with a lot of programs.


Report Abuse
Nxtella is not online. Nxtella
Joined: 05 Jan 2014
Total Posts: 3329
27 May 2017 08:22 AM
try disabling AVG until you install roblox, make sure you uninstall/remove all of the components that are already installed and try cleaning up your pc a little bit, when you've installed it successfully, activate AVG again. if this doesn't work contact info@roblox.com.

anti-viruses are a pain sometimes


lydia ♥
Report Abuse
DDR42133 is not online. DDR42133
Joined: 19 Jun 2015
Total Posts: 1709
27 May 2017 08:24 AM
That was the issue, thanks for the help!


Report Abuse
Nxtella is not online. Nxtella
Joined: 05 Jan 2014
Total Posts: 3329
27 May 2017 08:26 AM
no problem


lydia ♥
Report Abuse
XxMrBruhii is not online. XxMrBruhii
Joined: 15 Feb 2016
Total Posts: 1939
27 May 2017 08:33 AM
John Doe isn't here
Report Abuse
Previous Thread :: Next Thread 
Page 1 of 1
 
 
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
   
 
   
  • About Us
  • Jobs
  • Blog
  • Parents
  • Help
  • Terms
  • Privacy

©2017 Roblox Corporation. Roblox, the Roblox logo, Robux, Bloxy, and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.



Progress
Starting Roblox...
Connecting to Players...
R R

Roblox is now loading. Get ready to play!

R R

You're moments away from getting into the game!

Click here for help

Check Remember my choice and click Launch Application in the dialog box above to join games faster in the future!

Gameplay sponsored by:
Loading 0% - Starting game...
Get more with Builders Club! Join Builders Club
Choose Your Avatar
I have an account
generic image