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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: External Protocol Request

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Stewiegriffen111 is not online. Stewiegriffen111
Joined: 12 Dec 2012
Total Posts: 6
23 Mar 2015 08:29 PM
Every time I try to open up a game on roblox a External Protocol Request pops up and seeing as roblox is already installed I do not know why it is asking me this. If someone can verify me that this is not any type of malware or something please respond to this thread.
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NatureChannel is not online. NatureChannel
Joined: 25 Nov 2011
Total Posts: 4192
23 Mar 2015 08:29 PM
https://en.help.roblox.com/hc/en-us/articles/204473560

You're welcome!
if it worked then if not sorry
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TobotRobot is not online. TobotRobot
Forum Moderator
Joined: 11 Sep 2011
Total Posts: 615
23 Mar 2015 08:31 PM
Not malware. Totally legit.
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Stewiegriffen111 is not online. Stewiegriffen111
Joined: 12 Dec 2012
Total Posts: 6
23 Mar 2015 08:34 PM
Alright are you sure? It really looks sketchy, it doesn't have any stuff that really shows its from roblox.
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superheroguset1 is not online. superheroguset1
Joined: 30 Aug 2013
Total Posts: 1
28 Mar 2015 10:06 PM
This is actually part of downloading roblox. Just check the "Remember My Choice For all links of this type" and then click "Launch Application"
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RobloxTradingFailed is not online. RobloxTradingFailed
Joined: 12 Mar 2015
Total Posts: 116
28 Mar 2015 10:33 PM
I am using Chrome and this strange "External Protocol Request" box did not appear on my screen. I am using OS X 10.10.1 and it only happens on windows.
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Urakos is not online. Urakos
Joined: 27 Mar 2015
Total Posts: 35
01 Apr 2015 03:08 AM
Yeah, do what superhero said. Worked for me.
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Urakos is not online. Urakos
Joined: 27 Mar 2015
Total Posts: 35
02 Apr 2015 06:47 AM
https://en.help.roblox.com/hc/en-us/articles/204473560
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trustyactive is not online. trustyactive
Joined: 27 Mar 2012
Total Posts: 77
02 Apr 2015 11:02 AM
what happens if i tick the box
does it automatically remember my choice even for sites that aren't roblox
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dualan is not online. dualan
Joined: 14 Apr 2011
Total Posts: 2
01 May 2015 09:30 PM
Is anyone having a problem were the protocol doesn't appear? even after click player, i have uninstalled roblox multiple times and download it again, each time the protocol didn't appear. I am using google chrome, and this problem is stoping me from joining games on roblox, and for some weird reason i cant even connect to the games on roblox studio, each time asking me to download.
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dualan is not online. dualan
Joined: 14 Apr 2011
Total Posts: 2
01 May 2015 09:31 PM
*after clicking play*
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CMVProduction is not online. CMVProduction
Joined: 12 Mar 2012
Total Posts: 136
08 May 2015 07:01 PM
I found one only solution that works and that's downloading Firefox. I've done countless of ROBLOX re-installs but I have yet to recieve the Protocol Message. Although, I might say to re-install chrome but my internet is slow so I have to do it overnight
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KiwiTronik is not online. KiwiTronik
Joined: 18 Feb 2010
Total Posts: 3221
13 May 2015 01:39 AM
@dualan

I have the same issue :/
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durpflip is not online. durpflip
Joined: 09 Sep 2008
Total Posts: 8230
13 May 2015 08:25 AM
has anybody ever bothered to read what was in the request?


mv /home/siggy /dev/null
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modernlol1 is not online. modernlol1
Joined: 31 Aug 2010
Total Posts: 562
13 May 2015 03:05 PM
Its chrome asking you if you want roblox to open
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electriceggnog is not online. electriceggnog
Joined: 13 May 2012
Total Posts: 1
09 Jun 2015 01:02 PM
This is part of the steps taken to open roblox.
REMEMBER! THIS IS AN UNUSUAL OCCURANCE FOR AN APP TO ASK THIS (other than roblox) If this happens to u in other situations and u did nothing to trigger it. ur computer is under full attack and there is nothing you can really do
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durpflip is not online. durpflip
Joined: 09 Sep 2008
Total Posts: 8230
09 Jun 2015 02:55 PM
lol @above
this just invokes a .exe,it's not harmful in any way.
bittorrent clients also have this.


mv /home/siggy /dev/null
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denysimo12 is not online. denysimo12
Joined: 02 Dec 2011
Total Posts: 1
28 Jun 2015 01:31 PM
I keep reinstalling roblox but the external protocol request never comes into sight. HELP
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goaty14 is not online. goaty14
Joined: 29 Nov 2014
Total Posts: 53
30 Jun 2015 02:00 PM
Don't worry, I think everybody gets that issue, the first time around I uninstalled and reinstalled, and put in on my desktop page and double clicked to install nw it just flips up the game page... HALP
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kayk615 is not online. kayk615
Joined: 02 Nov 2014
Total Posts: 2
09 Jan 2016 10:13 PM
this was an old messgae but (if u know) how DO you fix that and get the protocol request to pop up it wont for me :/
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superteen1223 is not online. superteen1223
Joined: 20 Mar 2010
Total Posts: 1
13 Mar 2016 08:57 AM
yeh please i cannot play games can someone help me,I click play but doesnt work
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PlutoniumSword is not online. PlutoniumSword
Joined: 10 Apr 2010
Total Posts: 8
02 Apr 2016 12:24 PM
Yes PLEASE I cant play roblox on Google chrome because I get an installing loop, and the fixes provided by Roblox do not work.
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iGoldengames is not online. iGoldengames
Joined: 14 Mar 2014
Total Posts: 2772
02 Apr 2016 12:26 PM
Hmm i can play through Chrome.
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disney2123 is not online. disney2123
Joined: 21 Mar 2012
Total Posts: 1
11 Apr 2016 05:56 PM
my external protocol request wasn't working when i click play, then i ########### it a lot of times and it still not working
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dogeasuarus is online. dogeasuarus
Joined: 19 Jul 2015
Total Posts: 32
05 Nov 2016 02:52 PM
I need help because whenever I launch a roblox game (im on chrome) the external protocol does not show up! what does that mean?Do I have to do something thats really complicated? I thought I had the infinite download loop but while searching around I found the roblox chrome update page for 2015 and I saw a protocol thing.This started on Nov. 4


-Dogeasuarus
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