Poetal
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| Joined: 22 Apr 2017 |
| Total Posts: 2792 |
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| 18 May 2017 07:43 PM |
They said I was "compromised" and "hacked" and they thought he got in my account Hello there,
Thank you for your patience! We have reviewed your claim and we will not be able to assist with this account. In future, if stolen items are found in your inventory or passed through your account, the account will be moderated. This decision is final, and not open to appeal.
Also, our internal tracking tools do not show that your account was compromised at the time. There was also no issue with the trading or sales systems.
The most common ways players lose access to their account is through one of the following:
Willingly shared the pass########h the other person.
Left the account logged in on a computer other people can use.
Had an easy pass######## someone guessed it.
Changed the email address on the account to be someone else's. Pass########et requests would then be sent to that email address.
Entered their ######## ### ######## information into a phishing website. These websites will often promise the player Robux, Builders Club, etc. and some of them pretend to be free surveys. Please make sure your child knows never to enter in their user######## ###s########o any other site but the login page at www.roblox.com.
Downloaded a malware program. Please make sure to remove any mal-ware program from your computer, run a scan with your anti-virus software and change all your ########## We also recommend checking and removing all browser extensions. Some browser extensions can steal login information or cookies and this allows someone else to access your account. We recommend not using any browser add-ons or extensions unless you are 100% sure they are from trusted sources.
Shared sensitive computer information such as a browser cookie. Cookies are used on internet sites to identify a specific person. Giving out a cookie or other computer information is the same as giving out a pass#########Entered your login information into an in-game GUI or pop-up. Roblox will never ask a player to login via a game. Only enter your login information into an official Roblox domain. Should you find a game that asks for this information, please use the 'Report Abuse' buttons located throughout the site.
This article contains important account safety information to review:
https://en.help.roblox.com/entries/21371961
Please be sure to enable 2-Step Verification as an added security measure for your account. This feature can be found in your Account Settings Security tab. For more information, please see our FAQ with all the details of this great security feature:
https://en.help.roblox.com/hc/en-us/articles/212459863
Sincerely, Charlie Customer Service Roblox
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| 18 May 2017 07:45 PM |
but you cant get it back?
Time is an illusion. Lunchtime doubly so. |
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Poetal
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| Joined: 22 Apr 2017 |
| Total Posts: 2792 |
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| 18 May 2017 07:50 PM |
I mean its only 20k not a big deal. But I guess not due to them saying he never "completed a trade" with me I mean they let a scammer run off with over 300k+ but oh well
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intervin
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| Joined: 09 Jul 2015 |
| Total Posts: 46163 |
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| 18 May 2017 07:52 PM |
| you deserve to be scammed after scamming people toonful |
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Nioxus
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| Joined: 16 Jul 2012 |
| Total Posts: 35199 |
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| 18 May 2017 07:53 PM |
karma sucks doesn't it
A good demand item cannot be a rare But thats a good doing item |
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Poetal
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| Joined: 22 Apr 2017 |
| Total Posts: 2792 |
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| 18 May 2017 07:53 PM |
your an idiot i'm not toonful i'm not a girl at all i'm a guy
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llaserx
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| Joined: 10 Dec 2011 |
| Total Posts: 53069 |
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| 18 May 2017 07:55 PM |
You Know you Cant Rollback i2g cuz u sent xdddddddddd
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