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Re: Account exploited, what do I do now?

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C0rrupt_Death is not online. C0rrupt_Death
Joined: 28 Oct 2012
Total Posts: 249
14 May 2017 04:48 PM
My account was exploited two days ago by virtualmanziel. I was browsing my web page while in game and noticed my items were being taken away in my PMs. This unauthorized person somehow transferred my limited items to his and with his alt account traded it off to another. My suspicion is a google extension that was given to me, this extension was suppose to notify me for good trades, but somehow it took my account's information.


Now, I've been waiting for roblox support to help me, but so far all they have been telling me was to show "verification" that I am the owner, which is bogus as I gave them all the evidence of my original email and all the billing sent to it. As of now, the alt that took all my items were deleted. And I of yet have a response from roblox, what do I do?


I lost 99k+ of rap value with my items. By now my account's email was also changed. Should I just quit roblox? I'm seriously done. And I have read the rules of roblox that a it is the courtesy of roblox to return items to it's correct value, am I correct? Honestly, I am done as of right now. I've been a member of roblox's community for 7 years since 2010. And I receive no support. Literally check the account's original email. Check when I usually log on and where and find a time where it was logged on at an unusual time.


If any moderator/admin reads this, I would love some help please.
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Perfexcellence is not online. Perfexcellence
Joined: 17 Jul 2014
Total Posts: 135
14 May 2017 04:51 PM
Roblox support is the only fix. Good luck man.
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Awesomesauce196 is online. Awesomesauce196
Joined: 20 Oct 2013
Total Posts: 12987
14 May 2017 04:55 PM
hope you get it back


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C0rrupt_Death is not online. C0rrupt_Death
Joined: 28 Oct 2012
Total Posts: 249
14 May 2017 05:10 PM
They take eons to reply.
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McBlocko is online. McBlocko
Joined: 12 Jan 2017
Total Posts: 6274
14 May 2017 05:11 PM
how come the person exploited your account is not on the profile search


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C0rrupt_Death is not online. C0rrupt_Death
Joined: 28 Oct 2012
Total Posts: 249
14 May 2017 05:16 PM
They were probably banned, but now I am sitting here not notified. I don't even have my items back.
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Nidoqueene is not online. Nidoqueene
Joined: 08 Jan 2016
Total Posts: 1086
14 May 2017 05:21 PM
I dunno, go to help sub forum. I really hope ROBLOX listens and takes action to getting your account thoe.
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workrobloxian is not online. workrobloxian
Joined: 06 Apr 2012
Total Posts: 3357
14 May 2017 05:38 PM
Have you made anybody angry? Or has anyone threatened to hack you?

-𝐰𝐨𝐫𝐤𝐫𝐨𝐛𝐥𝐨𝐱𝐢𝐚𝐧, 𝐲𝐨𝐮𝐫 𝐭𝐲𝐩𝐢𝐜𝐚𝐥𝐚𝐯𝐞𝐫𝐚𝐠𝐞𝐟𝐫𝐢𝐞𝐧𝐝𝐥𝐲𝐧𝐞𝐢𝐠𝐡𝐛𝐨𝐫𝐡𝐨𝐨𝐝 𝐎𝐃𝐞𝐫𝐢𝐧𝐠 𝐧𝐨𝐨𝐛
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workrobloxian is not online. workrobloxian
Joined: 06 Apr 2012
Total Posts: 3357
14 May 2017 05:40 PM
I'm not a mod, but it would probably take until the sun is a red giant or white dwarf for them to reply.

-𝐰𝐨𝐫𝐤𝐫𝐨𝐛𝐥𝐨𝐱𝐢𝐚𝐧, 𝐲𝐨𝐮𝐫 𝐭𝐲𝐩𝐢𝐜𝐚𝐥𝐚𝐯𝐞𝐫𝐚𝐠𝐞𝐟𝐫𝐢𝐞𝐧𝐝𝐥𝐲𝐧𝐞𝐢𝐠𝐡𝐛𝐨𝐫𝐡𝐨𝐨𝐝 𝐎𝐃𝐞𝐫𝐢𝐧𝐠 𝐧𝐨𝐨𝐛
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C0rrupt_Death is not online. C0rrupt_Death
Joined: 28 Oct 2012
Total Posts: 249
14 May 2017 05:50 PM
I haven't made anyone mad besides the fact I got exploited.
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Wingshark is not online. Wingshark
Joined: 26 Sep 2013
Total Posts: 6826
14 May 2017 05:51 PM
have you tried turning it on and off?

Siggy Updated
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workrobloxian is not online. workrobloxian
Joined: 06 Apr 2012
Total Posts: 3357
14 May 2017 05:52 PM
Have you encountered someone on Roblox who may have been acting suspicious to you?

-𝐰𝐨𝐫𝐤𝐫𝐨𝐛𝐥𝐨𝐱𝐢𝐚𝐧, 𝐲𝐨𝐮𝐫 𝐭𝐲𝐩𝐢𝐜𝐚𝐥𝐚𝐯𝐞𝐫𝐚𝐠𝐞𝐟𝐫𝐢𝐞𝐧𝐝𝐥𝐲𝐧𝐞𝐢𝐠𝐡𝐛𝐨𝐫𝐡𝐨𝐨𝐝 𝐎𝐃𝐞𝐫𝐢𝐧𝐠 𝐧𝐨𝐨𝐛
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88bitgamer768 is not online. 88bitgamer768
Joined: 06 Jan 2016
Total Posts: 65
14 May 2017 05:54 PM
Did you remove the extension? If not do it immediately and when uninstalling the extension, click "Report" and it will send a report to Google where they can take it from there. Then try contacting Roblox support for help regarding your Roblox account.
#Code Ȇ̉r͕r_̡͐r̯̞͒
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workrobloxian is not online. workrobloxian
Joined: 06 Apr 2012
Total Posts: 3357
14 May 2017 05:57 PM
Forgot to read the whole thread.

If a person named "virtualmanziel" hacked you, then contact the police and file a police report. He can serve time in prison for hacking.

-𝐰𝐨𝐫𝐤𝐫𝐨𝐛𝐥𝐨𝐱𝐢𝐚𝐧, 𝐲𝐨𝐮𝐫 𝐭𝐲𝐩𝐢𝐜𝐚𝐥𝐚𝐯𝐞𝐫𝐚𝐠𝐞𝐟𝐫𝐢𝐞𝐧𝐝𝐥𝐲𝐧𝐞𝐢𝐠𝐡𝐛𝐨𝐫𝐡𝐨𝐨𝐝 𝐎𝐃𝐞𝐫𝐢𝐧𝐠 𝐧𝐨𝐨𝐛
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workrobloxian is not online. workrobloxian
Joined: 06 Apr 2012
Total Posts: 3357
14 May 2017 05:58 PM
Also, make sure to have proof he hacked you before you report him to the police.

-𝐰𝐨𝐫𝐤𝐫𝐨𝐛𝐥𝐨𝐱𝐢𝐚𝐧, 𝐲𝐨𝐮𝐫 𝐭𝐲𝐩𝐢𝐜𝐚𝐥𝐚𝐯𝐞𝐫𝐚𝐠𝐞𝐟𝐫𝐢𝐞𝐧𝐝𝐥𝐲𝐧𝐞𝐢𝐠𝐡𝐛𝐨𝐫𝐡𝐨𝐨𝐝 𝐎𝐃𝐞𝐫𝐢𝐧𝐠 𝐧𝐨𝐨𝐛
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Vleugels is online. Vleugels
Joined: 30 Jun 2012
Total Posts: 17960
14 May 2017 06:01 PM
support

this is a good suggestion and should've been added already


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C0rrupt_Death is not online. C0rrupt_Death
Joined: 28 Oct 2012
Total Posts: 249
14 May 2017 06:11 PM
I have all my trades as proof, they should checked who logged in. And yes, I removed the extension.
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Nk3214 is not online. Nk3214
Joined: 14 Mar 2014
Total Posts: 2463
14 May 2017 06:21 PM
Here's the thing.

The reason it takes you so long to get a response is because they use a bot as the mod. Even I think it's idiotic and shows that Roblox is lazy, but it is what it is.

"And I have read the rules of roblox that a it is the courtesy of roblox to return items to it's correct value, am I correct?"

Yes you are, but once again the problem is with the bot being the mod.

【⏒!⏒】 AYY KID, THAT MAKES ME SALTY & SAVAGE 【⏒!⏒】
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Vqltix is not online. Vqltix
Joined: 11 Aug 2016
Total Posts: 242
14 May 2017 06:22 PM
That google chrome ext is known as a cookie logger this ext steals a cookie known as ROBLOSECURITY this allows a person to go into another players account and steal limiteds and such. Also roblox has tried patching this but people will always bypass patchs


R$115
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Nk3214 is not online. Nk3214
Joined: 14 Mar 2014
Total Posts: 2463
14 May 2017 06:23 PM
Forgot this.

Best thing is to go to the Help sub forum where there's a chance of the mods really listening.

Here in S&I the mods here don't actually do their job. All they do is roam it. Basically mean if someone is trying to PA another guy no action will be taken unless it's on ANOTHER sub forum with decent mods.

【⏒!⏒】 AYY KID, THAT MAKES ME SALTY & SAVAGE 【⏒!⏒】
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C0rrupt_Death is not online. C0rrupt_Death
Joined: 28 Oct 2012
Total Posts: 249
14 May 2017 08:14 PM
Sigh, if only I could come across and actually mod to help me..
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McBlocko is online. McBlocko
Joined: 12 Jan 2017
Total Posts: 6274
14 May 2017 08:18 PM
Contact a mod.


tell them everything inculuding the thread.


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DailyRoLord is not online. DailyRoLord
Joined: 22 Jun 2016
Total Posts: 6691
14 May 2017 08:18 PM
Go to the Help forum. Also check A T R, the mods are very active there.

Best of luck recovering your account.


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C0rrupt_Death is not online. C0rrupt_Death
Joined: 28 Oct 2012
Total Posts: 249
14 May 2017 09:19 PM
Thank you guys for helping me. I really appreciate it.
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McBlocko is online. McBlocko
Joined: 12 Jan 2017
Total Posts: 6274
14 May 2017 09:22 PM
Your welcome.


Post here or help sub fourm.

i will be roaming around there.


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