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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: My laptop got hacked! Please help!

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SeeTheLifeReason is not online. SeeTheLifeReason
Joined: 24 Oct 2015
Total Posts: 926
07 May 2017 01:36 PM
My friend downloaded something on my laptop. When she left a few hours later, I played some Roblox. But then a few minutes later a Jeff the Killer flashing photo came up and I heard loud screaming. I switched my laptop off and I'm too scared to turn it on. Please help- I'm really scared. Also, before, my laptops webcam light was on and it was blinking white. Help!! Please. Is it a Rat??
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SeeTheLifeReason is not online. SeeTheLifeReason
Joined: 24 Oct 2015
Total Posts: 926
07 May 2017 01:38 PM
Please respond quickly. What if all my files get deleted and my personal info gets stolen? I plan to try to fix it tomorrow. Please. I'm also not joking at all.
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SeeTheLifeReason is not online. SeeTheLifeReason
Joined: 24 Oct 2015
Total Posts: 926
07 May 2017 01:40 PM
Someone respond :(
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mootyler7 is not online. mootyler7
Joined: 24 Dec 2014
Total Posts: 8
07 May 2017 01:41 PM
I have heard of that before. Some are viruses, and some are flash files on the internet that do what you specified.
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SeeTheLifeReason is not online. SeeTheLifeReason
Joined: 24 Oct 2015
Total Posts: 926
07 May 2017 01:42 PM
What do I do, then?
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mootyler7 is not online. mootyler7
Joined: 24 Dec 2014
Total Posts: 8
07 May 2017 01:44 PM
Do you have another PC that you can use? If so then you should download Avast antivirus, plugin a usb flash drive, and try to use their bootable virus scanner disk creator thing.
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mootyler7 is not online. mootyler7
Joined: 24 Dec 2014
Total Posts: 8
07 May 2017 01:45 PM
That is, if it actually is a virus
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SeeTheLifeReason is not online. SeeTheLifeReason
Joined: 24 Oct 2015
Total Posts: 926
07 May 2017 01:47 PM
Yeah my brothers. But sometimes he's busy and all and I won't be able to use it. Is there a mobile/tablet way or another way to solve it? I think it's going to delete my stuff and take my info and I'm REALLY worried. I'm not good at computing stuff.
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SeeTheLifeReason is not online. SeeTheLifeReason
Joined: 24 Oct 2015
Total Posts: 926
07 May 2017 01:48 PM
I've researched and it's a "RAT" because my laptop went glitchy before the jump scare and the webcam light was on
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mootyler7 is not online. mootyler7
Joined: 24 Dec 2014
Total Posts: 8
07 May 2017 01:50 PM
the computer that you were playing roblox on, is it windows or mac???
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orangewarrior78 is not online. orangewarrior78
Joined: 12 Oct 2013
Total Posts: 3793
07 May 2017 01:51 PM
And you're using the laptop right now?


https://www.roblox.com/library/289054567/Rick-and-Morty-Goodbye-Moonmen
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orangewarrior78 is not online. orangewarrior78
Joined: 12 Oct 2013
Total Posts: 3793
07 May 2017 01:52 PM
Put black tape over the webcam and get the ###### Anti-Virus. I'm not joking right now. https://www.roblox.com/library/289054567/Rick-and-Morty-Goodbye-Moonmen
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orangewarrior78 is not online. orangewarrior78
Joined: 12 Oct 2013
Total Posts: 3793
07 May 2017 01:53 PM
Look up number one anti virus in the world and download that.


https://www.roblox.com/library/289054567/Rick-and-Morty-Goodbye-Moonmen
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SeeTheLifeReason is not online. SeeTheLifeReason
Joined: 24 Oct 2015
Total Posts: 926
07 May 2017 01:54 PM
I'm using Windows 8 and I'm on my phone.
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mootyler7 is not online. mootyler7
Joined: 24 Dec 2014
Total Posts: 8
07 May 2017 01:54 PM
Try to boot into safe mode, and get an Antivirus program.
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orangewarrior78 is not online. orangewarrior78
Joined: 12 Oct 2013
Total Posts: 3793
07 May 2017 01:55 PM
Avast Free AntiVirus 2016


Try using that to get rid of the RAT.


https://www.roblox.com/library/289054567/Rick-and-Morty-Goodbye-Moonmen
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SeeTheLifeReason is not online. SeeTheLifeReason
Joined: 24 Oct 2015
Total Posts: 926
07 May 2017 01:57 PM
And I was running a anti malware scan before? Anyway I lost my charger and I'm sure the laptops dead by now. I used my friends charger but she left with it and I don't want to call her back since she's busy with stuff. I'll try to solve this tomorrow
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SeeTheLifeReason is not online. SeeTheLifeReason
Joined: 24 Oct 2015
Total Posts: 926
07 May 2017 01:58 PM
Will anything bad happen while I leave it? Will my info get stolen and such?
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mootyler7 is not online. mootyler7
Joined: 24 Dec 2014
Total Posts: 8
07 May 2017 01:58 PM
Try this: Turn on your computer, but right when you see the screen come on, start pushing F8 fast until startup options pop up. then press the key it tells you to push for safe mode. If that doesn't work, then try it but instead of F8, use the ## button and F8
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mootyler7 is not online. mootyler7
Joined: 24 Dec 2014
Total Posts: 8
07 May 2017 01:59 PM
BTW, as long as it is off, it shouldn't be able to turn back on unless you do it your self
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orangewarrior78 is not online. orangewarrior78
Joined: 12 Oct 2013
Total Posts: 3793
07 May 2017 01:59 PM
If the laptop's dead, nothing will happen to it




https://www.roblox.com/library/289054567/Rick-and-Morty-Goodbye-Moonmen
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SeeTheLifeReason is not online. SeeTheLifeReason
Joined: 24 Oct 2015
Total Posts: 926
07 May 2017 01:59 PM
Alright I'll try tomorrow and I'll report back what happened! Thank you so much for helping!!
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mootyler7 is not online. mootyler7
Joined: 24 Dec 2014
Total Posts: 8
07 May 2017 01:59 PM
No problem!
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McBlocko is online. McBlocko
Joined: 12 Jan 2017
Total Posts: 6274
07 May 2017 02:14 PM
complain to your friend


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SeeTheLifeReason is not online. SeeTheLifeReason
Joined: 24 Oct 2015
Total Posts: 926
11 May 2017 10:51 AM
bump
im opening it for the first time rn
so do i keep pressing f8?
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