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Re: Roblox is not responding to my emails

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AGAMEX is not online. AGAMEX
Joined: 29 Mar 2016
Total Posts: 14559
08 May 2017 08:16 PM
Should i email them the same thing again? what should i do? Does Roblox forget some emails sometimes?
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DarkNinjaX is not online. DarkNinjaX
Joined: 25 May 2007
Total Posts: 136
08 May 2017 08:16 PM
takes 48 hrs


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CuriousIsaac is not online. CuriousIsaac
Joined: 20 Apr 2016
Total Posts: 8057
08 May 2017 08:17 PM
The mods are busy.


m'lady
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MaximumV1 is online. MaximumV1
Joined: 13 Aug 2012
Total Posts: 10549
08 May 2017 08:17 PM
how long did you wait?


Happy meal toys are great.
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ProfessionaIly is not online. ProfessionaIly
Joined: 12 Feb 2013
Total Posts: 5767
08 May 2017 08:18 PM
Just wait, they're more likely to ignore your email if you keep sending them the same thing, I waited up to 4 days for a reply once when all my limiteds got scammed.


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AGAMEX is not online. AGAMEX
Joined: 29 Mar 2016
Total Posts: 14559
08 May 2017 08:21 PM
They replied to my first post in just couple of minutes they said tell us more about how that happened and i told them then i get no reply and now its been hours. I know that Roblox takes some time to reply but should not they reply with bot that they got the second and third message??
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AGAMEX is not online. AGAMEX
Joined: 29 Mar 2016
Total Posts: 14559
08 May 2017 08:22 PM
ProfessionaIly, Did you get your limiteds back? Or did they refund you with Robux?
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iiBigAl is not online. iiBigAl
Joined: 22 Dec 2014
Total Posts: 9529
08 May 2017 08:23 PM
always took a day for me. Only ONCE it took a few hours, so your lucky.


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AGAMEX is not online. AGAMEX
Joined: 29 Mar 2016
Total Posts: 14559
08 May 2017 08:23 PM
Should i tell them if they have read my second and third message? Because the bot didnt reply.
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AGAMEX is not online. AGAMEX
Joined: 29 Mar 2016
Total Posts: 14559
08 May 2017 08:27 PM
Alright i will wait a day and if they dont reply ima tell them if they have read the emails i send them or not.
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SemiPilot is online. SemiPilot
Joined: 24 Jul 2014
Total Posts: 2878
08 May 2017 08:28 PM
roblox refused to restore my kotva so I just traded for it again.
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Trustn0one is online. Trustn0one
Joined: 05 Aug 2012
Total Posts: 749
08 May 2017 08:29 PM
You have to wait 48 hours, not just a day or a few hours. If I had to guess there's like 14 people on the support team with lots of emails on their backs.


isyaboitruss
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Trustn0one is online. Trustn0one
Joined: 05 Aug 2012
Total Posts: 749
08 May 2017 08:30 PM
Also if you ask them if they've read your previous messages, that's just pestering them and will only take longer for them to reply.


isyaboitruss
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AGAMEX is not online. AGAMEX
Joined: 29 Mar 2016
Total Posts: 14559
08 May 2017 08:31 PM
that must be really hard, how are they able to remember and reply to all those emails?
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AGAMEX is not online. AGAMEX
Joined: 29 Mar 2016
Total Posts: 14559
08 May 2017 08:31 PM
alright im not messaging them but my account is in real danger mate.
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Trustn0one is online. Trustn0one
Joined: 05 Aug 2012
Total Posts: 749
08 May 2017 08:32 PM
If you've ever written an email and gotten a response back, you can see that the previous emails are attached to if for reference purposes.

-facepalm-


isyaboitruss
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AGAMEX is not online. AGAMEX
Joined: 29 Mar 2016
Total Posts: 14559
08 May 2017 08:34 PM
oh so thats why
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AGAMEX is not online. AGAMEX
Joined: 29 Mar 2016
Total Posts: 14559
08 May 2017 08:34 PM
thank you im stupid :D
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VityaBC is not online. VityaBC
Joined: 14 May 2016
Total Posts: 73515
08 May 2017 08:35 PM
Mail them again, or just wait!


~PURCHASE YOUR TRACKS TODAY~
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ProfessionaIly is not online. ProfessionaIly
Joined: 12 Feb 2013
Total Posts: 5767
08 May 2017 09:23 PM
I'm a bit late, so sorry about that, but yes, I did get my limiteds back, you have to get in touch with them within 14 days of the trade though, and you can only do it once for your entire accounts lifespan


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cheetos5 is online. cheetos5
Joined: 15 May 2013
Total Posts: 23541
08 May 2017 09:24 PM
its kinda strange how you can only do it once


I wonder what will happen.
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TooDivine is not online. TooDivine
Joined: 29 Jul 2014
Total Posts: 3174
08 May 2017 09:26 PM
i just finished emailing with roblox and they said they would restore my limiteds or give robux value, i think that means that they will be returned

but idk
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TooDivine is not online. TooDivine
Joined: 29 Jul 2014
Total Posts: 3174
08 May 2017 09:27 PM
but the scam was over 14 days
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TooDivine is not online. TooDivine
Joined: 29 Jul 2014
Total Posts: 3174
08 May 2017 09:32 PM
nvm they said theres a 14 day thing

UGHHHH
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TheTalkingCookie123 is not online. TheTalkingCookie123
Joined: 13 Feb 2015
Total Posts: 1522
08 May 2017 09:33 PM
mp
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