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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: 2-step email isn't sending

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bhghcs44 is online. bhghcs44
Joined: 24 Aug 2015
Total Posts: 171
08 May 2017 02:21 PM
My main account has a valid email address associated with it and has 2-step enabled. For some reason the email with the code isn't being sent to my email address in time; they come in my inbox around an hour later. Every other email I get to that address works fine except for Roblox ones which are delayed for some reason. I can't log into my account without the code.. any fix?


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bhghcs44 is online. bhghcs44
Joined: 24 Aug 2015
Total Posts: 171
08 May 2017 02:24 PM
bump


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bhghcs44 is online. bhghcs44
Joined: 24 Aug 2015
Total Posts: 171
08 May 2017 02:32 PM
########
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kirby is not online. kirby
Joined: 24 Feb 2007
Total Posts: 3870
08 May 2017 02:40 PM
check spam setttings
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bhghcs44 is online. bhghcs44
Joined: 24 Aug 2015
Total Posts: 171
08 May 2017 03:25 PM
Nothing


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bhghcs44 is online. bhghcs44
Joined: 24 Aug 2015
Total Posts: 171
08 May 2017 03:33 PM
I tried calling them and just got an automated message and the call automatically ended. lol


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bhghcs44 is online. bhghcs44
Joined: 24 Aug 2015
Total Posts: 171
08 May 2017 03:43 PM
b


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MountainFalconYT is not online. MountainFalconYT
Joined: 10 Feb 2017
Total Posts: 8
08 May 2017 04:04 PM
same bro. my main isn't sending me my code so i can't log into my account. good luck with this problem.
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bhghcs44 is online. bhghcs44
Joined: 24 Aug 2015
Total Posts: 171
08 May 2017 04:12 PM
Then it's definitely a Roblox issue
Roblox can you fix this?


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Bellaz is online. Bellaz
Joined: 20 Sep 2009
Total Posts: 19425
08 May 2017 04:18 PM
Email info@roblox.com
Press "remember this device for 30 days" so you don't have to use two step on your known computer as frequently
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bhghcs44 is online. bhghcs44
Joined: 24 Aug 2015
Total Posts: 171
08 May 2017 04:37 PM
Thanks Bellaz, but I already did that. I'm typing this up now as I'm awaiting a response
Also, I had the 30 day remembrance thing on and it's been over 30 days so I need the code again.


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bhghcs44 is online. bhghcs44
Joined: 24 Aug 2015
Total Posts: 171
08 May 2017 04:41 PM
B


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bhghcs44 is online. bhghcs44
Joined: 24 Aug 2015
Total Posts: 171
08 May 2017 05:56 PM
bum


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kb2056 is online. kb2056
Joined: 22 Sep 2012
Total Posts: 607
08 May 2017 06:16 PM
did you send it to a different email, this happen to me when i turned on two step verecation


R$0
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bhghcs44 is online. bhghcs44
Joined: 24 Aug 2015
Total Posts: 171
08 May 2017 06:57 PM
No because like I said, the emails get sent but just hours later than when I send them


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bhghcs44 is online. bhghcs44
Joined: 24 Aug 2015
Total Posts: 171
08 May 2017 07:00 PM
Bump


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bhghcs44 is online. bhghcs44
Joined: 24 Aug 2015
Total Posts: 171
08 May 2017 07:02 PM
btgrrtggrgegreg


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Bellaz is online. Bellaz
Joined: 20 Sep 2009
Total Posts: 19425
08 May 2017 11:48 PM
stop bumping this
you already emailed roblox there's nothing any of us can do except them
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