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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: I'm can't buy robux!?

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teddymypup is not online. teddymypup
Joined: 19 Aug 2011
Total Posts: 11835
25 May 2014 02:07 PM
I'm using a vanilla pre paid visa card to buy some robux.
There is $15 on the card and roblox won't let me buy robux for
$10...
Every time I try I get
"Transaction declined by bank"

HELP!!
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SharinganTheory is not online. SharinganTheory
Joined: 06 Jun 2012
Total Posts: 4
25 May 2014 02:09 PM
It may be some tax though.
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teddymypup is not online. teddymypup
Joined: 19 Aug 2011
Total Posts: 11835
25 May 2014 02:09 PM
@shar
I tried $5, also
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SharinganTheory is not online. SharinganTheory
Joined: 06 Jun 2012
Total Posts: 4
25 May 2014 02:10 PM
Then Visa may not work for roblox. Probably, Debit or credit will work.
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teddymypup is not online. teddymypup
Joined: 19 Aug 2011
Total Posts: 11835
25 May 2014 02:13 PM
@Shar

It's debit, and there is also says I can use visa soo..
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Reebet is not online. Reebet
Joined: 05 Aug 2009
Total Posts: 106
25 May 2014 02:19 PM
Are you putting legit info?
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teddymypup is not online. teddymypup
Joined: 19 Aug 2011
Total Posts: 11835
25 May 2014 02:33 PM
@reebet

Yea, everything is legit
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MarshalKerbal is not online. MarshalKerbal
Joined: 25 Oct 2013
Total Posts: 877
25 May 2014 03:23 PM
Visa does work.

Have you tried contacting ROBLOX's billing support?
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DJXTR3M3 is not online. DJXTR3M3
Joined: 23 Dec 2013
Total Posts: 1453
25 May 2014 03:59 PM
There could also be the fact that (depending on how old you are, and your parents restrictions limits) is that your parents have most control on your Visa account, therefore not allowing you to buy robux from ROBLOX.

-DJXTR
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thedubstepped is not online. thedubstepped
Joined: 20 Jan 2013
Total Posts: 4
06 Jan 2015 06:47 PM
SAME PROBLEM! >:( I have no restrictions even my parents can't figure it out
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Cahier is not online. Cahier
Joined: 20 Jul 2010
Total Posts: 1796
06 Jan 2015 07:04 PM
Here's what I had to do with my visa:

I tested it first by donating 35$ to another game I play [It went through successfully]. Then, I attempted to buy the B.C membership which I now have but the first few attempts I got the same message as you. My problem was that I had put spaces in the card number not paying any attention to it making it cut off about 6 numbers of the card. Make sure you don't space the card number when typing it and make sure your balance is enough which you can check by creating a fast and free account on the site provided on the back of the casing your card was in.
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Cahier is not online. Cahier
Joined: 20 Jul 2010
Total Posts: 1796
06 Jan 2015 07:06 PM
Also, you must use the same billing address and information on every purchase you make with it.
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262187 is not online. 262187
Joined: 07 Apr 2011
Total Posts: 2966
06 Jan 2015 09:17 PM
Happended to me to, i used 3 different credit cards, threes different computers and it still says "Transaction Declined By Bank"
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bricklife is not online. bricklife
Joined: 04 Jan 2015
Total Posts: 3
07 Jan 2015 12:03 AM
Contact ROBLOX Support.

- brick
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MountainJews is not online. MountainJews
Joined: 22 Dec 2014
Total Posts: 4
07 Jan 2015 12:04 AM
did you activate it?
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coldkitt is not online. coldkitt
Joined: 05 Jan 2012
Total Posts: 2503
07 Jan 2015 07:38 AM
Make sure you activate the card.


All toasters,toast toast.
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durpflip is not online. durpflip
Joined: 09 Sep 2008
Total Posts: 8230
07 Jan 2015 10:05 AM
america has the american dollar and canada has the canadian dollar for a reason mate


mv /home/siggy /dev/null
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Shadowterra is not online. Shadowterra
Joined: 19 Mar 2010
Total Posts: 1941
07 Jan 2015 10:45 AM
If its your visa card can you not just buy the robux on your parents card then pay them back, or does it get declined on theres aswell?
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HydraTheWatermeIon is not online. HydraTheWatermeIon
Joined: 24 Sep 2011
Total Posts: 210
07 Jan 2015 02:44 PM
I had the same problem. Ask for help with a phone number or website on the gift card.
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Zeppi0842 is not online. Zeppi0842
Joined: 21 Nov 2014
Total Posts: 2
28 Mar 2015 12:19 PM
You can't buy ROBUX because you ####### your ########### limit, which means you can't buy anymore, I just encountered this too today. :/
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iEvilBrodey is not online. iEvilBrodey
Joined: 03 Jul 2014
Total Posts: 8148
28 Mar 2015 12:51 PM
You probably didn't even activate the card .-.
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GuestIy is not online. GuestIy
Joined: 20 Sep 2012
Total Posts: 19099
28 Mar 2015 12:52 PM
>01-07-2015

just saying

giant alien spiders are no joke
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durpflip is not online. durpflip
Joined: 09 Sep 2008
Total Posts: 8230
28 Mar 2015 06:42 PM
">01-07-2015"
or rather
>05-25-2014


mv /home/siggy /dev/null
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Optimistix is not online. Optimistix
Joined: 20 Sep 2011
Total Posts: 54
28 Mar 2015 06:44 PM
This happened to me when I tried to use a discover card. I contacted roblox and they said they would "reset" it? I waited 24 hours and nothing changed. One of the employees said email him if the problem continued (which it did) and I emailed him. Of course, no response from the employee's email.


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NWSpaceA is not online. NWSpaceA
Joined: 10 Sep 2012
Total Posts: 1116
28 Mar 2015 06:44 PM
You might be making too much purchases. If you make too much purchases, they may think somebody stole your credit card.

I have done nothing but teleport bread for three days.
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