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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Sound problems

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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
12 Apr 2017 12:05 PM
So, recently I've been playing Roblox a little. It wasn't until recently that the sound in-games stopped working all of the sudden. No, it's not my speakers, as for other games have sound, and yes, I went to the volume control options on my computer, and it says that Roblox's volume is on, but I still can't hear.

Oh, and yes, I pressed ESC and the game volume is on. It's neither my speakers or the in-game sounds, because I can listen to Youtube videos perfectly fine, or play games like Half Life 2 perfectly fine. How come only Roblox is the one game I'm having issues with? I need help with this, because this is getting really annoying.

Thanks,
Kryptonos
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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
12 Apr 2017 05:30 PM
Bump.
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dinosaur2_02 is not online. dinosaur2_02
Joined: 27 Apr 2016
Total Posts: 343
12 Apr 2017 05:38 PM
Restart your computer
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dinosaur2_02 is not online. dinosaur2_02
Joined: 27 Apr 2016
Total Posts: 343
12 Apr 2017 05:38 PM
And no I don't mean factory reset
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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
12 Apr 2017 05:41 PM
Done multiple times. I still can't hear the walking, jumping, or shooting noises... Any of that.


about 7 hours and nobody has helped me.

gg
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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
12 Apr 2017 06:40 PM
Welp, I tried.
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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
13 Apr 2017 09:28 AM
Bump for the third time.


Help me. This hasn't been fixed in over a day.
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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
13 Apr 2017 11:28 AM
Bump again. Still having this problem.
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thegees is not online. thegees
Joined: 31 Oct 2011
Total Posts: 272
13 Apr 2017 11:37 AM
i would help but this is too much pressure ur putting


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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
13 Apr 2017 11:57 AM
No, it's not my speakers, no it's not the in-game volume in the menu, yes, I went to the volume control options and roblox is "on" and yes, i've restarted my computer multiple times, and yes i've been having this problem for over a day.


Seriously...

I'm putting NO pressure. You just don't know what you're doing.
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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
14 Apr 2017 01:39 PM
Bump.




Que Suprees.
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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
14 Apr 2017 09:10 PM
Bumpity Bump.

Still having this problem.

My speakers are on, I went to the volume mixer, and everything is on, the game volume is on, and nothing is muted. At all. I repeatedly turned on and off my computer and got nothing, and I also re-downloaded/uninstalled roblox on multiple accounts. I am STILL having this problem, so I am open to suggestions...


It's been 3 days. No response.
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ConstantCave479 is not online. ConstantCave479
Joined: 21 Oct 2016
Total Posts: 181
14 Apr 2017 09:17 PM
I can fix it I just need to know this stuff to be able to

1. What kind of computer do you use?
2. What kind of speakers do you use?
3. How are your speakers connected USB? Aux Wired? Bluetooth?
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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
14 Apr 2017 09:20 PM
I have an Asus Laptop with Windows 8, and the speakers are in the computer.
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ConstantCave479 is not online. ConstantCave479
Joined: 21 Oct 2016
Total Posts: 181
14 Apr 2017 09:23 PM
How old is your Asus computer?
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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
14 Apr 2017 09:29 PM
Maybe a year or 2 old. Not very old, actually. By the time this problem began, it worked before perfectly fine.
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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
14 Apr 2017 09:30 PM
Oh, and the sound works on other games. (Not Roblox.)
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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
14 Apr 2017 09:52 PM
bump. (i tried so hard and got so far)
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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
15 Apr 2017 09:36 AM
Bump. Still waiting.
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arboklv12 is not online. arboklv12
Joined: 30 Sep 2011
Total Posts: 146
15 Apr 2017 09:40 AM
I'm having the same issue, all my other sound works except for roblox when i checked volume mixer. It was on, but no sound was emitting.
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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
15 Apr 2017 09:59 AM
Yeah, I searched this up and this was a huge problem in 2015, a lot of people contacted support and they said they would "fix" this. Turns out it's been 2 years, and they've done nothing.
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ConstantCave479 is not online. ConstantCave479
Joined: 21 Oct 2016
Total Posts: 181
15 Apr 2017 10:24 AM
Sorry had to go to bed
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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
15 Apr 2017 10:33 AM
Why are you apologizing? You have done nothing wrong worth an apology. (And I mean that in a nice way.) Also, I'm pretty sure every human being has to sleep...
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ConstantCave479 is not online. ConstantCave479
Joined: 21 Oct 2016
Total Posts: 181
15 Apr 2017 10:40 AM
I think their sound system is broken if you do have another computer or like Xbox for something just hold off on the computer for like a week I did have the sam problem a month ago I played on a different device for like a week or two then it was fixed. If you do want to try it here is what you do

1. Try a different device hopeing that the sounds works on it
2. Try to wait a week or two because ROBLOX works on the sound if your offline on that particular device they have the chance to fix it. If you do get back on that device it resets on what they fixed and you wait another 2 weeks (HIGHEST RECOMMENDATION!)

3. Once you did wait a week or 2 you can get back on the device
4. If the sound does not work I recommend getting a Bluetooth Speaker so ROBLOX can connect to it

5. The second problem could be ROBLOX is not connecting to your speakers in your Computer
6. Consider getting a Bluetooth device for your computer
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Kryptonos is online. Kryptonos
Joined: 10 May 2011
Total Posts: 378
17 Apr 2017 06:14 PM
B U M P

I'd like to mention that it's NOT my speakers. I have said MULTIPLE times that my speakers ARE NOT BROKEN. They work with games OTHER than Roblox PERFECTLY FINE. This is ROBLOX's problem, and Roblox is going to fix it for me.
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