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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Remove 2-step verification. Here's why.

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cAoSbOx10 is not online. cAoSbOx10
Joined: 21 Nov 2012
Total Posts: 905
19 Apr 2017 10:09 AM
A lot of accounts got locked out of their owners, guess why? The e-mails don't come, issues happen, etc... A problem just happened to mine. Guess how I fixed it? I was logged into ROBLOX Studio, so I could disable 2-step verification. However, most people doesn't have Studio, so their accounts pretty much get compromised by a "security" system. It was supposed to protect accounts, and not to break them!


ROBLOX: Powering your hashtags
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CHRIS6542 is not online. CHRIS6542
Joined: 11 Jun 2014
Total Posts: 237
19 Apr 2017 10:16 AM
Well are you using gmail or yahoo

Gmail works pretty well to make step 2 work
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aristomuy is not online. aristomuy
Joined: 26 Jan 2017
Total Posts: 29
19 Apr 2017 10:44 AM
so everyone should log in to roblox studio if they care about account security, just in case the email fails to work.
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qqtt991 is online. qqtt991
Joined: 14 Dec 2007
Total Posts: 1387
19 Apr 2017 10:52 AM
For the majority of users it works very well. Why should everyone suffer reduced security because a handful of 8-year-olds can't type their details correctly, or are using Yahoo because that's what their parents used in 2007? Get a modern email and get out.


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Hazfu is online. Hazfu
Joined: 23 Feb 2017
Total Posts: 328
19 Apr 2017 11:20 AM
My other account with my limiteds on it isn't accessible because of two step verification.

I am far from eight years old, in fact I am double that. It has nothing to do with incorrect information, it has to do with ROBLOX' inability to send out emails.

You are ignorant.
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qqtt991 is online. qqtt991
Joined: 14 Dec 2007
Total Posts: 1387
19 Apr 2017 12:08 PM
Contact Roblox for help. It's your problem if you can't do that.


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Hazfu is online. Hazfu
Joined: 23 Feb 2017
Total Posts: 328
19 Apr 2017 12:43 PM
Well you see it's actually not. I email ROBLOX, I wait three days of being locked out of my account, they ask for more info, wait another three days.

Six days missing out of the subscription that is being paid for, are you sure you really want to keep this argument up?
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DominusXXV is not online. DominusXXV
Joined: 22 May 2014
Total Posts: 25
19 Apr 2017 01:04 PM
2-Step verification works pretty good for me, idk...
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Pelailija1 is not online. Pelailija1
Joined: 22 Sep 2013
Total Posts: 2989
19 Apr 2017 01:36 PM
friend got locked out of the account too, he gave them proof of purchases and stuff, but roblox apparently doesn't care cause he didn't contact them from the original email

so rip my friends account i guess.


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Exocrypt is not online. Exocrypt
Joined: 27 Oct 2014
Total Posts: 267
19 Apr 2017 01:36 PM
For the majority of users it works very well. Why should everyone suffer reduced security because a handful of 8-year-olds can't type their details correctly, or are using Yahoo because that's what their parents used in 2007? Get a modern email and get out. [2]


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Pelailija1 is not online. Pelailija1
Joined: 22 Sep 2013
Total Posts: 2989
19 Apr 2017 01:39 PM
hmmm


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mjw8441 is not online. mjw8441
Joined: 19 Jun 2012
Total Posts: 114
19 Apr 2017 01:48 PM
Actually Studio is installed by default along with the Roblox launcher itself, so it's an easy way round it whatever happens.
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aristomuy is not online. aristomuy
Joined: 26 Jan 2017
Total Posts: 29
19 Apr 2017 01:56 PM
studio is installed by default but you have to log in to it
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tkkn is not online. tkkn
Joined: 19 Sep 2012
Total Posts: 51
19 Apr 2017 02:32 PM
I don't know man, 2-step works fine for me!
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Pelailija1 is not online. Pelailija1
Joined: 22 Sep 2013
Total Posts: 2989
21 Apr 2017 08:12 AM
apparently my friends email was changed to something else and when he enabled 2 step verification he got locked out, lol.

but now roblox can't even help from the original billing email


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Delta_MPA is not online. Delta_MPA
Joined: 19 Jan 2013
Total Posts: 31
21 Apr 2017 08:15 AM
" Too many attempts " Only had one attempt......
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CrepperRicky25610 is online. CrepperRicky25610
Joined: 16 Aug 2015
Total Posts: 838
21 Apr 2017 11:01 AM
Good thing I never have it on I also have a bot that changes my ######## every min IT STILL WORKS (no link due to virus in update I never updated)
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cAoSbOx10 is not online. cAoSbOx10
Joined: 21 Nov 2012
Total Posts: 905
25 Apr 2017 07:03 PM
Alright, here's the deal. I was using Gmail. The e-mails DID come before, it DID work before, however, the 2-step verification just simply broke for me. Problems also happened with a lot more people (And a few also got their account compromised).
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Dxnald_Txump is not online. Dxnald_Txump
Joined: 25 Jan 2017
Total Posts: 280
25 Apr 2017 07:42 PM
It doesnt matter. Put on parental controls and so everytime they try to compromise your account they'd have to put in a pin. They can still login and play though. :I But as long as your account is safe and you would know and could change pass.
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skyrimtheif30 is not online. skyrimtheif30
Joined: 03 Feb 2013
Total Posts: 17
25 Apr 2017 07:59 PM
Not only is this system messed up, but they banned me for saying the colors black and white, and they labeled it as a harassment. They need to fix their moderation system as well because if they don't I'm eventually going to lose my account because of stupid things they think is offensive. I asked a guy what color suit he wanted and got banned for it :/.
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