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Re: Anyone else having issues scrolling on ROBLOX?

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LotsOfViolence is not online. LotsOfViolence
Joined: 29 Jun 2011
Total Posts: 8375
19 Apr 2017 08:34 AM
I'm using google chrome, and I sometimes get a strange bug where I'm not able to scroll up or down the page on roblox.

my extensions are: Authenticator LastPass UBlock

I've disabled all of them, and even tested on a different build of chrome on Linux. Both Windows and Linux seems to have this weird bug.
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3Guests is not online. 3Guests
Joined: 25 Feb 2016
Total Posts: 1337
19 Apr 2017 08:36 AM
I use firefox, my page just teleporting to the top when i go to the middle. I am no english. Sorry.
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LotsOfViolence is not online. LotsOfViolence
Joined: 29 Jun 2011
Total Posts: 8375
19 Apr 2017 08:36 AM
The issue is fixed when I close all roblox-tabs and re-open them, or re-open the browser.
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LotsOfViolence is not online. LotsOfViolence
Joined: 29 Jun 2011
Total Posts: 8375
19 Apr 2017 08:37 AM
but then persists again. So I have no idea why this is happening.
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cpsecrets1 is online. cpsecrets1
Joined: 13 Mar 2015
Total Posts: 6746
19 Apr 2017 08:38 AM
I get this problem too
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bmtron55 is not online. bmtron55
Joined: 19 Apr 2015
Total Posts: 3832
19 Apr 2017 08:38 AM
noe


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coop6578 is not online. coop6578
Joined: 11 Aug 2014
Total Posts: 3343
19 Apr 2017 08:38 AM
yeah it randomly will happen to me


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LotsOfViolence is not online. LotsOfViolence
Joined: 29 Jun 2011
Total Posts: 8375
19 Apr 2017 08:39 AM
@cpsecrets coop


Oh. So this might be an actual bug.
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stephen082303 is not online. stephen082303
Joined: 07 Sep 2013
Total Posts: 2616
19 Apr 2017 08:39 AM
yeah I do to I use the scroll wheel and hold down to go up and down and use the scroll bar :/
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AwsomeAndrewD is not online. AwsomeAndrewD
Joined: 12 Sep 2010
Total Posts: 40000
19 Apr 2017 08:40 AM
Omg i thought it was just me :O

If you open and close the browser it goes away, but it is really annoying
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datamine is not online. datamine
Joined: 29 Apr 2015
Total Posts: 4975
19 Apr 2017 08:41 AM
just open roblox in a new tab and it should work again


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LotsOfViolence is not online. LotsOfViolence
Joined: 29 Jun 2011
Total Posts: 8375
19 Apr 2017 08:42 AM
@data

A work-around is not a solution. It's really inconvient having to do that every single time.

@everyone

I made a thread on Help & Technical support

maybe we can get an admin to clear this up for us?
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jakub211 is not online. jakub211
Joined: 03 Jun 2010
Total Posts: 2507
19 Apr 2017 08:45 AM
Happened to me before. I think it only happens when you scroll before the page is fully loaded. I just copy and paste the link to the page on a new tab to fix it.
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LotsOfViolence is not online. LotsOfViolence
Joined: 29 Jun 2011
Total Posts: 8375
19 Apr 2017 08:47 AM
@Jakub

Yeah that seems to be the problem. I've added that to the thread:

https://forum.roblox.com/Forum/ShowPost.aspx?PostID=214744789
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3Guests is not online. 3Guests
Joined: 25 Feb 2016
Total Posts: 1337
19 Apr 2017 09:06 AM
Use microsoft edge, it works fine there. At least for me.
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luxur_y is not online. luxur_y
Joined: 04 Nov 2013
Total Posts: 1408
19 Apr 2017 09:08 AM
nop
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oooga_boooga is not online. oooga_boooga
Joined: 12 Feb 2017
Total Posts: 10649
19 Apr 2017 09:09 AM
Same things happen to me

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LotsOfViolence is not online. LotsOfViolence
Joined: 29 Jun 2011
Total Posts: 8375
19 Apr 2017 09:14 AM
@everyone

The source of the problem seems to be the ads. Open up inspect element and set it so it's to the right. Now drag it so it scales and covers the ad. Refresh and you'll be able to scroll again, but if it doesn't cover the ads your scroll bar will break.

So it seems like the ads are the source of the problem.
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enbrace is not online. enbrace
Joined: 16 Feb 2016
Total Posts: 5123
19 Apr 2017 09:15 AM
Buy a new mouse
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LotsOfViolence is not online. LotsOfViolence
Joined: 29 Jun 2011
Total Posts: 8375
19 Apr 2017 09:19 AM
@enbrace

Other people are having this issue. you aren't funny troll.

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enbrace is not online. enbrace
Joined: 16 Feb 2016
Total Posts: 5123
19 Apr 2017 09:20 AM
"Other people are having this issue."

I'm never on Roblox to notice new problems.
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LotsOfViolence is not online. LotsOfViolence
Joined: 29 Jun 2011
Total Posts: 8375
19 Apr 2017 09:29 AM
bump
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AwsomeAndrewD is not online. AwsomeAndrewD
Joined: 12 Sep 2010
Total Posts: 40000
19 Apr 2017 09:30 AM
I dont think it's to do with ads, I use adblocker and have the problem.
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LotsOfViolence is not online. LotsOfViolence
Joined: 29 Jun 2011
Total Posts: 8375
19 Apr 2017 09:31 AM
@Awsome

It is the ads. Do exactly what I said and you'll see.

It has something to do with the right margin for some reason.
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AwsomeAndrewD is not online. AwsomeAndrewD
Joined: 12 Sep 2010
Total Posts: 40000
19 Apr 2017 09:35 AM
I really don't think that's it. I have no ads at all, so by your theory I should not have the problem.
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