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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Help me please! Website not working.

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ittyisaduck is not online. ittyisaduck
Joined: 26 Jun 2015
Total Posts: 24
13 Apr 2017 09:43 PM
(This is a repost because previous post got no attention.)

After the most recent maintenance my roblox website is completely broken.
Barely any buttons wish to work including:
Settings
Dashboard
Play
Buy
Settings
ROBUX
Notifications

and:
I cannot view chat on the home page
I cannot browse most features on other players profiles
I cannot add to my feed and more.

I have tried:
Removing all history and cookies from all browsers
Restarting multiple times
Trying different browsers (Chrome, Internet Explorer, Edge and Firefox)

I even contacted Roblox support but have received no help aside from an automated list of questions.
I have uninstalled the Roblox player and I am unable to get it back.
I have tried messing with Firewall.
I have pretty much done everything I can think of.
Is anyone else having this problem and do you know how to fix it?
Thanks
- Itty
(Executive Director at Cafe Bl eu
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LunaxChan is not online. LunaxChan
Joined: 25 Nov 2015
Total Posts: 432
13 Apr 2017 09:45 PM
Have you checked if you have an antivirus blocking it?
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ittyisaduck is not online. ittyisaduck
Joined: 26 Jun 2015
Total Posts: 24
13 Apr 2017 09:46 PM
Yes, nothing comes up.
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ittyisaduck is not online. ittyisaduck
Joined: 26 Jun 2015
Total Posts: 24
13 Apr 2017 10:01 PM
bump
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CursedSkullz is online. CursedSkullz
Joined: 26 Mar 2016
Total Posts: 213
13 Apr 2017 10:04 PM
I have never had this issue, nor has anyone else I've known.. but there's only one thing I can think of for you to try. If this doesn't work, I don't know what it could possibly be. Try doing CTRL + ## ## ###### your browser's cache, maybe it could be an old cached version from a while ago, it could've been an unfortunate save at a state they fixed almost immediately. Hopefully this works. 🌀 𝐈 𝐣𝐮𝐬𝐭 𝐩𝐨𝐬𝐭 𝐭𝐨 𝐫𝐚𝐧𝐝𝐨𝐦 𝐭𝐨𝐩𝐢𝐜𝐬 𝐡𝐞𝐫𝐞. 𝐍𝐨𝐭𝐡𝐢𝐧𝐠 𝐦𝐮𝐜𝐡. 🌀
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CursedSkullz is online. CursedSkullz
Joined: 26 Mar 2016
Total Posts: 213
13 Apr 2017 10:05 PM
Sorry for my signature messing up by the way, R+ did it automatically.


🌀 𝐈 𝐣𝐮𝐬𝐭 𝐩𝐨𝐬𝐭 𝐭𝐨 𝐫𝐚𝐧𝐝𝐨𝐦 𝐭𝐨𝐩𝐢𝐜𝐬 𝐡𝐞𝐫𝐞. 𝐍𝐨𝐭𝐡𝐢𝐧𝐠 𝐦𝐮𝐜𝐡. 🌀
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CursedSkullz is online. CursedSkullz
Joined: 26 Mar 2016
Total Posts: 213
13 Apr 2017 10:06 PM
CTRL w/ F5


🌀 𝐈 𝐣𝐮𝐬𝐭 𝐩𝐨𝐬𝐭 𝐭𝐨 𝐫𝐚𝐧𝐝𝐨𝐦 𝐭𝐨𝐩𝐢𝐜𝐬 𝐡𝐞𝐫𝐞. 𝐍𝐨𝐭𝐡𝐢𝐧𝐠 𝐦𝐮𝐜𝐡. 🌀
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ittyisaduck is not online. ittyisaduck
Joined: 26 Jun 2015
Total Posts: 24
13 Apr 2017 10:18 PM
What do you mean? What do I do? I am confused. I am using Google Chrome currently.
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CursedSkullz is online. CursedSkullz
Joined: 26 Mar 2016
Total Posts: 213
13 Apr 2017 10:19 PM
On googe chrome, try doing CTRL and F5 at the same time.


🌀 𝐈 𝐣𝐮𝐬𝐭 𝐩𝐨𝐬𝐭 𝐭𝐨 𝐫𝐚𝐧𝐝𝐨𝐦 𝐭𝐨𝐩𝐢𝐜𝐬 𝐡𝐞𝐫𝐞. 𝐍𝐨𝐭𝐡𝐢𝐧𝐠 𝐦𝐮𝐜𝐡. 🌀
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ittyisaduck is not online. ittyisaduck
Joined: 26 Jun 2015
Total Posts: 24
13 Apr 2017 10:21 PM
Nope, nothing happened. I guess I should just wait for the next maintenance. It seems like possibly my client glitched out and only decided to update half.
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ittyisaduck is not online. ittyisaduck
Joined: 26 Jun 2015
Total Posts: 24
13 Apr 2017 10:23 PM
The "chat and party" seems new and updated when I view the home page of the catalog, but is the same as it used to be on forum and group pages. It doesn't even show up on home, possibly because it wasn't fully implemented?
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CursedSkullz is online. CursedSkullz
Joined: 26 Mar 2016
Total Posts: 213
13 Apr 2017 10:24 PM
Oddly enough, mine would glitch out before recently... I guess it's a maintenance glitch?


🌀 𝐈 𝐣𝐮𝐬𝐭 𝐩𝐨𝐬𝐭 𝐭𝐨 𝐫𝐚𝐧𝐝𝐨𝐦 𝐭𝐨𝐩𝐢𝐜𝐬 𝐡𝐞𝐫𝐞. 𝐍𝐨𝐭𝐡𝐢𝐧𝐠 𝐦𝐮𝐜𝐡. 🌀
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ittyisaduck is not online. ittyisaduck
Joined: 26 Jun 2015
Total Posts: 24
13 Apr 2017 10:26 PM
Yeah I think the same thing considering it only started glitching out during and after the most recent maintenance.

Do you happen to know when the next maintenance begins? I guess I am just going to have to wait until then...
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CursedSkullz is online. CursedSkullz
Joined: 26 Mar 2016
Total Posts: 213
13 Apr 2017 10:28 PM
I suppose the reason this thread isn't getting much activity is because nobody knows what's up. This is something which has probably never been witnessed or had a fix for.

You probably will have to wait for the next maintenance. That should probably fix it..




🌀 𝐈 𝐣𝐮𝐬𝐭 𝐩𝐨𝐬𝐭 𝐭𝐨 𝐫𝐚𝐧𝐝𝐨𝐦 𝐭𝐨𝐩𝐢𝐜𝐬 𝐡𝐞𝐫𝐞. 𝐍𝐨𝐭𝐡𝐢𝐧𝐠 𝐦𝐮𝐜𝐡. 🌀
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ittyisaduck is not online. ittyisaduck
Joined: 26 Jun 2015
Total Posts: 24
13 Apr 2017 10:39 PM
Yeah. I just remembered my internet was messing up during the maintenance. Maybe the roblox servers couldn't communicate very well so it only managed to update a little bit until the maintenance was over? That would explain the chat in the catalog. And possibly the buttons not working, since I hear they were updated too. Thanks!
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CursedSkullz is online. CursedSkullz
Joined: 26 Mar 2016
Total Posts: 213
13 Apr 2017 10:41 PM
No problem, always happy to help. Hopefully it fixes its self soon.


🌀 𝐈 𝐣𝐮𝐬𝐭 𝐩𝐨𝐬𝐭 𝐭𝐨 𝐫𝐚𝐧𝐝𝐨𝐦 𝐭𝐨𝐩𝐢𝐜𝐬 𝐡𝐞𝐫𝐞. 𝐍𝐨𝐭𝐡𝐢𝐧𝐠 𝐦𝐮𝐜𝐡. 🌀
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