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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: ROBLOX Sound Glitch

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panda2344 is not online. panda2344
Joined: 16 Mar 2011
Total Posts: 183
14 Jul 2014 12:28 PM
Whenever I play ROBLOX, I can't hear a thing. I can't hear the in-game music, jumping, walking, gun shots, etc. If you are experiencing this problem, or if you know how to fix it, please post.
P.S: I tried to reinstall, but it didn't work. I also tried changing my volume settings in my speaker settings, but it still doesn't work.
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BredCrums is not online. BredCrums
Joined: 24 Apr 2010
Total Posts: 907
14 Jul 2014 12:33 PM
Hello panda,

This sounds like a issue with your computer. May I ask what type of computer you're using?
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EpicAdminAbuser is not online. EpicAdminAbuser
Joined: 03 Feb 2013
Total Posts: 913
14 Jul 2014 12:33 PM
Here is one Solution:

You must go In-Game for this to work!

Click on the Volume Icon, By the clock that's on your computer on the bottom right corner.

Click on "Mixer"

And under the ROBLOX Icon, you will see where you can change the volume level, Make sure it is not down all the way, if so, adjust it to your liking, and that should solve the issue, But if that does not work, make sure the blue Icon under the the volume level is not turned off!

Hope that helps, if you having any more trouble, Just tell me.
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panda2344 is not online. panda2344
Joined: 16 Mar 2011
Total Posts: 183
14 Jul 2014 12:35 PM
I tried changing to volume in the mixer, but it still doesn't do a thing. Also, I am using a Windows 8 with a I5 Core and Duel Processors.
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EpicAdminAbuser is not online. EpicAdminAbuser
Joined: 03 Feb 2013
Total Posts: 913
14 Jul 2014 12:36 PM
Were you In-Game when you checked? Because the only way for the Roblox volume option to come up is when you are in a game.
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panda2344 is not online. panda2344
Joined: 16 Mar 2011
Total Posts: 183
14 Jul 2014 12:37 PM
Yea, I was in game to change the sound. But, it didn't work.
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EpicAdminAbuser is not online. EpicAdminAbuser
Joined: 03 Feb 2013
Total Posts: 913
14 Jul 2014 12:39 PM
Hmm, Then this could be a issue with your computer... Has your computers volume been messing up lately? Or did it just cut off randomly...and when did it mess up? While you were in game? or after you turned on your computer?
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panda2344 is not online. panda2344
Joined: 16 Mar 2011
Total Posts: 183
14 Jul 2014 12:40 PM
The volume just cut off about 10 mins ago for some reason. I'm having similar problems with Steam.
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panda2344 is not online. panda2344
Joined: 16 Mar 2011
Total Posts: 183
14 Jul 2014 12:41 PM
I think my computer's sound system is messing up for some weird reason, but I don't know why.
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EpicAdminAbuser is not online. EpicAdminAbuser
Joined: 03 Feb 2013
Total Posts: 913
14 Jul 2014 12:42 PM
Yes, This sounds like a computer issue, does the speakers need cleaned?
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panda2344 is not online. panda2344
Joined: 16 Mar 2011
Total Posts: 183
14 Jul 2014 12:43 PM
What do you mean by speakers need cleaning?
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EpicAdminAbuser is not online. EpicAdminAbuser
Joined: 03 Feb 2013
Total Posts: 913
14 Jul 2014 12:46 PM
Sometimes, If dust, are any other items, get stuck in the speakers, it can potentially harm the computers speakers, stopping them from working!

But may I ask, How old is your computer?
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panda2344 is not online. panda2344
Joined: 16 Mar 2011
Total Posts: 183
14 Jul 2014 12:47 PM
About 10 months old. I got this in about in the first week of October 2013.
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EpicAdminAbuser is not online. EpicAdminAbuser
Joined: 03 Feb 2013
Total Posts: 913
14 Jul 2014 12:54 PM
Well, It seems like just a technical error, You may have to give it to someone so they can fix it, or buy a completely new computer... Unless...go to youtube and see if songs work on it. if you cant hear the songs, your computer speakers are broken.
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panda2344 is not online. panda2344
Joined: 16 Mar 2011
Total Posts: 183
14 Jul 2014 12:55 PM
How do you fix them if they are broken?
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EpicAdminAbuser is not online. EpicAdminAbuser
Joined: 03 Feb 2013
Total Posts: 913
14 Jul 2014 12:59 PM
Well, you may have to send it to one of your local shops for computers, I phones, and all the such, they could probably fix it for a low price!
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panda2344 is not online. panda2344
Joined: 16 Mar 2011
Total Posts: 183
14 Jul 2014 01:00 PM
Ok, thanks for the help.
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EpicAdminAbuser is not online. EpicAdminAbuser
Joined: 03 Feb 2013
Total Posts: 913
14 Jul 2014 01:01 PM
No problem, and if you need ANY more help, just PM me! I read all my PM's
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panda2344 is not online. panda2344
Joined: 16 Mar 2011
Total Posts: 183
14 Jul 2014 01:02 PM
Ok, sure thing!
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mathkid421 is not online. mathkid421
Joined: 11 Jun 2012
Total Posts: 5544
14 Jul 2014 02:17 PM
I think I found the problem
Windows 8
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EpicAdminAbuser is not online. EpicAdminAbuser
Joined: 03 Feb 2013
Total Posts: 913
14 Jul 2014 03:10 PM
Ok, Matt? What is your solution?
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TeknoVerochka is not online. TeknoVerochka
Joined: 06 May 2016
Total Posts: 4
05 Jan 2017 10:19 AM
I have a similar problem. I can hear jumping noises, swords, and death noises. The only thing I can't hear are thd gunshot noises for some reason. Why?
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matry09 is online. matry09
Joined: 11 Jan 2014
Total Posts: 1
06 Mar 2017 02:51 PM
I'm having no sound in roblox aswell but I think I can fix it
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AshRPG12 is not online. AshRPG12
Joined: 30 Aug 2013
Total Posts: 238
06 Mar 2017 02:59 PM
Possible Issues:
-Dust or something blocking the speakers
-Speakers are broken
-Speakers are modified in Mixer or computer

Possible Solutions:
-Check Device Manager and check out your speakers from there, if you don't see a available speaker, that may be your exact problem, otherwise see if it can be fixed.
-Clean out speakers, there are certain tools made for this occasion.
-Hire someone to help you, or get someone with technical knowledge to help you with the issue.

To-Do:
-Make sure ROBLOX's volume ingame via menu is not on zero and that ROBLOX on the Audio Mixer window is not on zero percent volume
-Check for issues with the speakers
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gunsling3rrr is not online. gunsling3rrr
Joined: 11 Feb 2017
Total Posts: 89
06 Mar 2017 03:15 PM
The only issue I see is that your speaker channels arent working properly. If you hear some noises but not others, if you here on one side of the speaker but not other. If you hear muffled noises instead of clear noise. Then here are issues and their solutions.

For a headphone to work properly it need inputs from both channels for both side of speakers. You have a 3.5 jack which has 3 shiny gold strip at the end. Two positive 1 ground. Either the headphone isnt able to be plugged properly or where ot is inserted in the computer, that output has misplaced pins or is broken.


You can try using different headphones or try other audio out in your pc if you have one.
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