generic image
Processing...
  • Games
  • Catalog
  • Develop
  • Robux
  • Search in Players
  • Search in Games
  • Search in Catalog
  • Search in Groups
  • Search in Library
  • Log In
  • Sign Up
  • Games
  • Catalog
  • Develop
  • Robux
   
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
Home Search
 

Re: bc in the "process of renewal" a day before it's supposed to

Previous Thread :: Next Thread 
gust292 is not online. gust292
Joined: 30 Aug 2010
Total Posts: 547
18 Mar 2017 07:50 AM
Alright so my billing tab says
"Renewal date
Automatically renew on 3/19/2017."

When I hit cancel, it says
"Your Builders Club membership cannot be canceled at this time as it is currently in the process of renewal with our payment processor, which briefly disallows changes to the membership during this time. Once the renewal process is complete, the membership can be canceled and you will still receive the full amount of time paid for. For further information, please contact Customer Service. Please note, Customer Service is unable to cancel a membership until the renewal process is complete."

...Why is my bc in the process of being renewed if it's the 18th? It's supposed to renew tomorrow. Not today.

inb4 "well why didnt you cancel it before now"
i forgot to


Report Abuse
gust292 is not online. gust292
Joined: 30 Aug 2010
Total Posts: 547
18 Mar 2017 03:29 PM
bump


Report Abuse
Previous Thread :: Next Thread 
Page 1 of 1
 
 
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
   
 
   
  • About Us
  • Jobs
  • Blog
  • Parents
  • Help
  • Terms
  • Privacy

©2017 Roblox Corporation. Roblox, the Roblox logo, Robux, Bloxy, and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.



Progress
Starting Roblox...
Connecting to Players...
R R

Roblox is now loading. Get ready to play!

R R

You're moments away from getting into the game!

Click here for help

Check Remember my choice and click Launch Application in the dialog box above to join games faster in the future!

Gameplay sponsored by:
Loading 0% - Starting game...
Get more with Builders Club! Join Builders Club
Choose Your Avatar
I have an account
generic image