generic image
Processing...
  • Games
  • Catalog
  • Develop
  • Robux
  • Search in Players
  • Search in Games
  • Search in Catalog
  • Search in Groups
  • Search in Library
  • Log In
  • Sign Up
  • Games
  • Catalog
  • Develop
  • Robux
   
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
Home Search
 

Re: I was keylogged

Previous Thread :: Next Thread 
TAKUZl is not online. TAKUZl
Joined: 25 Sep 2014
Total Posts: 556
15 Mar 2017 04:54 AM
I emailed roblox

its been 2 days

I got a ticket

how long does it take for them to respond?

or do they never respond e.e
Report Abuse
VVinterAngel is not online. VVinterAngel
Joined: 14 Dec 2015
Total Posts: 2278
15 Mar 2017 04:58 AM
they never respond
Report Abuse
TAKUZl is not online. TAKUZl
Joined: 25 Sep 2014
Total Posts: 556
15 Mar 2017 05:08 AM
why

isnt it their duty to stop klers and hunt such sites
Report Abuse
TAKUZl is not online. TAKUZl
Joined: 25 Sep 2014
Total Posts: 556
15 Mar 2017 05:09 AM
my friend got his items back once
Report Abuse
VVinterAngel is not online. VVinterAngel
Joined: 14 Dec 2015
Total Posts: 2278
15 Mar 2017 05:11 AM
^ lucky
Report Abuse
TAKUZl is not online. TAKUZl
Joined: 25 Sep 2014
Total Posts: 556
15 Mar 2017 06:37 AM
B
Report Abuse
TAKUZl is not online. TAKUZl
Joined: 25 Sep 2014
Total Posts: 556
15 Mar 2017 10:07 AM
B
Report Abuse
The_Skunk is not online. The_Skunk
Joined: 23 Sep 2008
Total Posts: 3225
15 Mar 2017 10:13 AM
Give them time, they have lots of requests.
Report Abuse
Starbroad is not online. Starbroad
Joined: 03 Aug 2013
Total Posts: 2939
15 Mar 2017 10:36 AM
"they never respond"

thats actually a lie, they get to people's requests eventually, and they ignore some if you do it stupidly so it means if you do stupidly do it your screwed.

but if you dont do it stupidly eventually roblox staff gets to it


If its not fedora related, its not allowed to exist
Report Abuse
TAKUZl is not online. TAKUZl
Joined: 25 Sep 2014
Total Posts: 556
15 Mar 2017 11:47 AM
So I still have hope right ?

Thanks
Report Abuse
Hereditarily is not online. Hereditarily
Joined: 19 Feb 2017
Total Posts: 133
15 Mar 2017 12:44 PM
Usually takes 3-4 days but don't be surprised if they haven't replied after a week.


Report Abuse
RyanBl0xx is not online. RyanBl0xx
Joined: 02 Oct 2015
Total Posts: 57
15 Mar 2017 05:07 PM
Yeah, just wait a little bit longer man. I've had to wait about 5 days just to get a response myself haha.
Report Abuse
TAKUZl is not online. TAKUZl
Joined: 25 Sep 2014
Total Posts: 556
15 Mar 2017 10:06 PM
did you get your items back
Report Abuse
MortallyWoundedAngel is not online. MortallyWoundedAngel
Joined: 20 Mar 2015
Total Posts: 4498
15 Mar 2017 10:11 PM
Yes, they do eventually respond. You said it's been two days? They should be replying any time now. What you need to do is find, and eliminate the key logger from your system before you try getting back your stuff, or the offender may repeat it again. Secondly, avoid any sites that aren't secured, or trusted. If you use firefox, or Chrome, check the site's certificates. 3rd, I'm sure they have this for PC, but the best defense against a key logger is to have your browser save, and automatically fill in your credentials so you don't have to type them in.
Report Abuse
TAKUZl is not online. TAKUZl
Joined: 25 Sep 2014
Total Posts: 556
16 Mar 2017 01:30 AM
It's been 2 days now
Report Abuse
TAKUZl is not online. TAKUZl
Joined: 25 Sep 2014
Total Posts: 556
16 Mar 2017 01:31 AM
Lost around 100k rap
Report Abuse
Cryp_tic is not online. Cryp_tic
Joined: 10 Mar 2013
Total Posts: 908
16 Mar 2017 02:06 AM
Please explain what key logging is? I feel as if it has happened to me as well, just unsure of ther terminology...


From 300k RAP to 0...
Report Abuse
MortallyWoundedAngel is not online. MortallyWoundedAngel
Joined: 20 Mar 2015
Total Posts: 4498
16 Mar 2017 02:12 AM
A key logger is either a piece of hardware a user can install into a computer, or a downloadable piece of malicious code that records your keystrokes. In other words, whatever you type is recorded, and sent to the maker of said malicious code. It is a rare, but effective piece of malware that is one of many methods used to acquire keys, and usernames to people's website accounts. However, it also easily duped. As I said above, so long as you use a keychain to autofill, and create keys for you, the malware can't get anything you don't type.
Report Abuse
Cryp_tic is not online. Cryp_tic
Joined: 10 Mar 2013
Total Posts: 908
16 Mar 2017 02:18 AM
At the time, all of my ######### were auto entered. So that didnt happen to me. From 300k RAP to 0...
Report Abuse
Cryp_tic is not online. Cryp_tic
Joined: 10 Mar 2013
Total Posts: 908
16 Mar 2017 02:19 AM
all of my keys*


From 300k RAP to 0...
Report Abuse
MortallyWoundedAngel is not online. MortallyWoundedAngel
Joined: 20 Mar 2015
Total Posts: 4498
16 Mar 2017 02:34 AM
I have made a comprehensive list of potential threats, and remedies here.

https://forum.roblox.com/Forum/ShowPost.aspx?PostID=212059224
Report Abuse
TAKUZl is not online. TAKUZl
Joined: 25 Sep 2014
Total Posts: 556
16 Mar 2017 06:04 AM
Thanks

2 days over
Report Abuse
filip58211 is not online. filip58211
Joined: 19 May 2015
Total Posts: 3559
16 Mar 2017 08:09 AM
Get download Malwarebytes
Malwarebytes can remove keyloggers,malware,virus,etc
Scan all your computer
system too.
Report Abuse
MortallyWoundedAngel is not online. MortallyWoundedAngel
Joined: 20 Mar 2015
Total Posts: 4498
16 Mar 2017 10:53 AM
Research indicates that Malwarebytes is safe, and legitimate. Again, use caution, and make sure you get the real one as phonies are out there.
Report Abuse
Hereditarily is not online. Hereditarily
Joined: 19 Feb 2017
Total Posts: 133
16 Mar 2017 10:55 AM
@Cryp_tic, you should NEVER save #### #### to your browser. Malicious programmes can easily fetch these and steal them. Infact, having them saved has more potential to be harmful than having a keylogger and manually typing them out.
Report Abuse
Previous Thread :: Next Thread 
Page 1 of 1
 
 
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
   
 
   
  • About Us
  • Jobs
  • Blog
  • Parents
  • Help
  • Terms
  • Privacy

©2017 Roblox Corporation. Roblox, the Roblox logo, Robux, Bloxy, and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.



Progress
Starting Roblox...
Connecting to Players...
R R

Roblox is now loading. Get ready to play!

R R

You're moments away from getting into the game!

Click here for help

Check Remember my choice and click Launch Application in the dialog box above to join games faster in the future!

Gameplay sponsored by:
Loading 0% - Starting game...
Get more with Builders Club! Join Builders Club
Choose Your Avatar
I have an account
generic image