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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: ROBLOX lagging, then freezing my laptop

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ZoeZebra2007 is not online. ZoeZebra2007
Joined: 10 Feb 2016
Total Posts: 14
12 Mar 2017 11:39 AM
Can anyone please help, I have had my ROBLOX for ages, really smooth and stuff. Now a short while after I get in to the game, now it just lags, really bad then freezes my laptop. Then I have to turn off my laptop and back on again!!


Pleaseee help, I love ROBLOX, and now I can only play on my iPad. :( 😱
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Natasha8193 is not online. Natasha8193
Joined: 08 May 2016
Total Posts: 28
12 Mar 2017 11:44 AM
Is there any tabs open? It could be due to the amount of space left on your laptop. Try putting the graphics to the lowest it could be.
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Remna12 is not online. Remna12
Joined: 08 Jan 2017
Total Posts: 3
12 Mar 2017 11:51 AM
nub
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ZoeZebra2007 is not online. ZoeZebra2007
Joined: 10 Feb 2016
Total Posts: 14
12 Mar 2017 01:32 PM
Thanks, I think it will work.. I'll try it tomorrow ^_^
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ZoeZebra2007 is not online. ZoeZebra2007
Joined: 10 Feb 2016
Total Posts: 14
13 Mar 2017 12:34 PM
It worked on ### day, then started lagging again today :(
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Pelailija1 is not online. Pelailija1
Joined: 22 Sep 2013
Total Posts: 2989
13 Mar 2017 12:36 PM
What are your specs?


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kb2056 is online. kb2056
Joined: 22 Sep 2012
Total Posts: 607
13 Mar 2017 12:37 PM
Are you useing most of youre memeroy in your computer, not storage
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Master_cookies is not online. Master_cookies
Joined: 18 Nov 2013
Total Posts: 215
13 Mar 2017 01:07 PM
youe computer is maybe getting to old


wOHO
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The_Skunk is not online. The_Skunk
Joined: 23 Sep 2008
Total Posts: 3225
13 Mar 2017 01:17 PM
That sounds like a heat issue if it gets progressively worse.

Clean out the dust in it, stick it on something so the vents have plenty of room for air, and see if that helps any.

If its slowly lagging and eventually freezing, its likely thermal throttling, where it gets too hot and the processor slows itself down to reduce heat, and then if it still keeps getting worse it will hit a point where roblox will crash.

To clean out the dust you can do everything from vacuum it out, blow dust remover through it, or take it apart and clean it out by hand, which can get a lot more but its a bit difficult if you dont know what youre doing.

If its a really old laptop you might need to change thermal paste.
And if you dont know how to do that i recommend leaving that to someone who does know, or a professional.

And the last option is to of course just pay somebody to clean it up for you. Lots of computer repair places offer basic physical and digital cleaning for like 20$, they clean out dust, and then get rid of any viruses, malware, space ####### cache files, etc
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Al_Mustafa is not online. Al_Mustafa
Joined: 23 Jul 2016
Total Posts: 877
13 Mar 2017 02:34 PM
Get AVG protection ,I have it!


|| Hello! How are you doing! ||
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rimvosiusLOST is not online. rimvosiusLOST
Joined: 19 Sep 2013
Total Posts: 763
13 Mar 2017 03:29 PM
Ah, this started happening for me aswell. At first I tought it was corrupted file. But after emailing roblox and 5+ messages of them giving me solutions it still haven't worked. It must be the dust... Yeah...
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ZoeZebra2007 is not online. ZoeZebra2007
Joined: 10 Feb 2016
Total Posts: 14
11 Apr 2017 03:48 AM
Processor: Intel(R) Core(TM) ######## CPU # ####### Installed memory (RAM): #### GB System type: ###### operating system, ######### processor
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rimvosiusLOST is not online. rimvosiusLOST
Joined: 19 Sep 2013
Total Posts: 763
15 Apr 2017 02:34 AM
You can't say the specs if your safe chat is on. The fix to the lag is to get a CPU cooler. I fixed it. Or just clean the dust from your fans. The game runs smooth when you play it after restarting PC. The CPU starts heating then. Enable the developer performence stats.
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ZoeZebra2007 is not online. ZoeZebra2007
Joined: 10 Feb 2016
Total Posts: 14
12 Aug 2017 03:48 AM
My roblox now works :) I reset my laptop with keeping my files ON.
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