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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: White Screen of Death (Not Boundary issue)

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BattleWiner is not online. BattleWiner
Joined: 25 Mar 2013
Total Posts: 34
19 Jan 2017 08:57 AM
Lately on some games I have been playing them for a while and then some basic explosions occur and its lags but it is fine, but there is some instances where this happens and my entire monitor turns white. It only happens on Roblox though and no other games. I got a idea of what it may be but with my system being old it could be lots of things.

Specs:
CPU: Intel First Generation i3-550 @ 3.2Ghz
Ram: 8gb
HDD: 1tb
Graphics: Intel (R) HD 4000 Graphics
PSU: 250W

Its from 2009 so I suspect its dying but I am just wondering.

Danke for help anyone.
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aRTiEJay is not online. aRTiEJay
Joined: 29 Oct 2016
Total Posts: 5
27 Feb 2017 11:21 AM
lol
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Pelailija1 is not online. Pelailija1
Joined: 22 Sep 2013
Total Posts: 2989
27 Feb 2017 12:55 PM
well roblox might be freezing? maybe you should get a new cpu and gpu.


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vanillaicecream12345 is not online. vanillaicecream12345
Joined: 20 Jun 2015
Total Posts: 1
27 Feb 2017 03:29 PM
YES THAT THING IS HAPPENING TO ME TO
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bdeer is not online. bdeer
Joined: 18 Nov 2006
Total Posts: 105
27 Feb 2017 04:19 PM
i used to have that gpu and it did have the white screen thingy. just upgrade your computer
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BarracudaNetworks is not online. BarracudaNetworks
Joined: 15 Aug 2016
Total Posts: 78
27 Feb 2017 04:27 PM
1.) Make sure that you have the latest version of DirectX

2.) Make sure that all of your graphics drivers are updated

3.) If nothing else works, try to lower Roblox Graphics settings

4.) As a last resort you can attempt to lower your computer color bit depth to 16 bits


Remeber, you can always contact Roblox Support via E-Mail at info@roblox.com
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Aaron_Nimas is online. Aaron_Nimas
Joined: 27 Oct 2009
Total Posts: 252
27 Feb 2017 04:57 PM
Your computer is miles ahead of mine, and I don't have this issue often, so I think you're good in that department
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littlerocker77 is not online. littlerocker77
Joined: 12 Feb 2013
Total Posts: 5572
27 Feb 2017 05:03 PM
Make sure you have updated drivers, but you really need a new computer anyways.


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aRTiEJay is not online. aRTiEJay
Joined: 29 Oct 2016
Total Posts: 5
19 Jul 2017 08:41 AM
??? aRTiEJay #
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