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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Install Loop Help - instructions here!

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ReeseMcBlox is not online. ReeseMcBlox
Forum Moderator
Joined: 04 Sep 2007
Total Posts: 4328
04 Jun 2010 11:53 AM
We’re working on this problem right now and apologize for the inconvenience. We hope to post an update that fixes it early next week.

Until then, here are a couple things you can try:

1. Try restarting your computer, then come back to ROBLOX and try to Play.

2. If you are running Internet Explorer go to Help->About Internet Explorer and make sure it does *not* say 64 bit. If it does switch to the 32 bit version.

3. In Internet Explorer go to Tools -> Manage Add Ons and make sure ROBLOX Corporation is on the list. Let us know if it is not on the list.

4. Reinstall ROBLOX using these steps:
a. Go to http://setup.roblox.com/Roblox.exe.
b. A dialog will appear to save or run the installer. Save it to a convenient location like: “C:\installers\”
c. Once the download is complete, open a CMD window (i.e. Run cmd).
d. Execute the following command at the command prompt:
>C:\installers\Roblox.exe –force
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Sothe0 is not online. Sothe0
Joined: 05 Jul 2008
Total Posts: 1768
04 Jun 2010 12:17 PM
Another is Deleting all your browser history, cache, and cookies and then re-opening your browser.
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Hi891 is not online. Hi891
Joined: 26 May 2009
Total Posts: 23237
04 Jun 2010 12:18 PM
[ Content Deleted ]
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Supdude147 is not online. Supdude147
Joined: 06 Mar 2009
Total Posts: 1978
04 Jun 2010 12:38 PM
3rd
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Piedude777 is not online. Piedude777
Joined: 01 Oct 2008
Total Posts: 10017
04 Jun 2010 02:21 PM
Nice!
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MrNicNac is not online. MrNicNac
Joined: 29 Aug 2008
Total Posts: 26567
04 Jun 2010 02:34 PM
Reese, does that force the installer to install all files? Even if they are already present it will still put the ones that are not there into the correct places? Will it over-wright folders that are already there?
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ju5de is not online. ju5de
Joined: 26 Aug 2008
Total Posts: 216
04 Jun 2010 02:43 PM
>.<
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KingCoolCJ is not online. KingCoolCJ
Joined: 25 Aug 2009
Total Posts: 5128
04 Jun 2010 03:18 PM
Hmmm... okay.
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ReeseMcBlox is not online. ReeseMcBlox
Forum Moderator
Joined: 04 Sep 2007
Total Posts: 4328
04 Jun 2010 03:54 PM
MrNicNac I am not sure. It won't overwrite your games that you built. It will just change the files needed to run ROBLOX.
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builder4045 is not online. builder4045
Joined: 01 Oct 2009
Total Posts: 83
04 Jun 2010 04:40 PM
Ok, thanks. ive been annoyed by this stupid glitch
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MrNicNac is not online. MrNicNac
Joined: 29 Aug 2008
Total Posts: 26567
04 Jun 2010 05:48 PM
So you are saying that (if I get this right) will force an installation? Even if common files are already found?

Also, is there an uninstaller for roblox that actually removes everything that roblox had installed with the official installer?
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Nighthexer is not online. Nighthexer
Joined: 11 Oct 2009
Total Posts: 1130
04 Jun 2010 07:41 PM
I find that clicking on a server (not the big green play button) works.
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lucas668 is not online. lucas668
Joined: 18 Jun 2008
Total Posts: 6183
04 Jun 2010 09:17 PM
I find that letting the Web page load all the way, then giving it 10 seconds more for good measure, works like a charm, but if it does open the save/run window, just cancel it and refresh the page, then wait again for longer.
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bravenickdude is not online. bravenickdude
Joined: 15 Jun 2008
Total Posts: 2953
05 Jun 2010 12:15 PM
Please fix this soon. It's been happening to me all week. Playing games and installing is really messed up.
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Rampardos is not online. Rampardos
Joined: 15 Jul 2007
Total Posts: 6243
05 Jun 2010 12:40 PM
I tried everything Resee showed, and nothing worked.
I am not falling for the dumb "clear all your cookies, caches, etc." trick.
I even tried to click a server button, but I have Internet Explorer 6, so it won't show the servers. I tried to get my mom to let me download IE8, but she doesn't want anything happening to the computer. -_-
Can someone help me out here? >_<
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slower250 is not online. slower250
Joined: 15 Jul 2008
Total Posts: 417
05 Jun 2010 01:48 PM
i use the roblox but i want to try internet explorer but it is 256 bit
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Piedude777 is not online. Piedude777
Joined: 01 Oct 2008
Total Posts: 10017
05 Jun 2010 03:30 PM
Not a very popular thread, is it?
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scracher25 is not online. scracher25
Joined: 22 Dec 2008
Total Posts: 1
05 Jun 2010 10:28 PM
You said to let you know if the Roblox add-on isn't in the list. I see it in the "All Add-Ons" list, but not in the "Currently Loaded Add-Ons" list. Not sure if that makes any difference.

Clearing temporary internet files, cookies, rebooting, restarting the browser, forcing the reinstall of roblox.exe have not fixed the problem for me.
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DemonSlayerThe3rd is not online. DemonSlayerThe3rd
Joined: 31 Aug 2008
Total Posts: 255
05 Jun 2010 11:17 PM
Roblox is not on my add ons. I will now try the next few steps.
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DemonSlayerThe3rd is not online. DemonSlayerThe3rd
Joined: 31 Aug 2008
Total Posts: 255
05 Jun 2010 11:22 PM
What is a CMD?
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DemonSlayerThe3rd is not online. DemonSlayerThe3rd
Joined: 31 Aug 2008
Total Posts: 255
05 Jun 2010 11:29 PM
Never mind, command prompt worked. And I believe force installing worked but it still won't play roblox. Perhaps because of the add-on problem. Please I request help moderator.
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lolwut851 is not online. lolwut851
Joined: 11 Jan 2010
Total Posts: 159
06 Jun 2010 08:27 AM
Reece, I really need help. These instructions used to work, today, I can not play any games. I tried all of these. This is getting so annoying...
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robloxiscool909rules is not online. robloxiscool909rules
Joined: 03 Nov 2009
Total Posts: 66
06 Jun 2010 08:37 AM
First page
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block1431 is not online. block1431
Joined: 21 Sep 2008
Total Posts: 2927
06 Jun 2010 01:33 PM
:D
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Maluigi2 is not online. Maluigi2
Joined: 24 Jun 2009
Total Posts: 1341
06 Jun 2010 01:41 PM
Thanks ReeseMcBlox, I'll try it later. :)
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