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Re: how to msg roblox? pls help

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22tooty2 is not online. 22tooty2
Joined: 18 Jun 2016
Total Posts: 22
24 Feb 2017 08:27 AM
how to msg roblox? my friend did the mision in the winter games and he didnt get the hat ( speed run 4 ) i need to send to roblox msg so they will give th e hat to him cuz he did the mision he he dont have it he search it in his inventory ( i search too ) and we didnt find it. hes user name is nor en o 1 with out the space
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Matasaka is online. Matasaka
Joined: 06 Dec 2015
Total Posts: 5335
24 Feb 2017 08:28 AM
you go girl!


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22tooty2 is not online. 22tooty2
Joined: 18 Jun 2016
Total Posts: 22
24 Feb 2017 08:28 AM
?
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superbloxer1968 is not online. superbloxer1968
Joined: 25 Nov 2009
Total Posts: 13087
24 Feb 2017 08:28 AM
info@roblox.com

Send an e-mail to this address.
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22tooty2 is not online. 22tooty2
Joined: 18 Jun 2016
Total Posts: 22
24 Feb 2017 08:29 AM
thx u so much !!!!!!!!!!!!!!!!!!!!!!!!!!!!! i realy ######### that!
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Nickelodeon2016prize is not online. Nickelodeon2016prize
Joined: 12 Mar 2016
Total Posts: 9
24 Feb 2017 08:30 AM
or; https://web.roblox.com/messages/compose?recipientId=1
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superbloxer1968 is not online. superbloxer1968
Joined: 25 Nov 2009
Total Posts: 13087
24 Feb 2017 08:32 AM
No problem.

A bit of advice though: Make sure the e-mail is grammatically correct and clear, so the mods can read it, and hopefully respond.
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22tooty2 is not online. 22tooty2
Joined: 18 Jun 2016
Total Posts: 22
24 Feb 2017 08:38 AM
thx guys!!!!! u r the best!!!!!!!!!
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Lozo_Network is not online. Lozo_Network
Joined: 18 Sep 2015
Total Posts: 620
24 Feb 2017 08:41 AM
Hello,

For your safety and consent, I am not a real administrator at the ROBLOX Corporation.

If he did not receive the item for the Winter Games, then ROBLOX is unable to provide said item. In the past, I have contacted them about lost items, and their response was always the same, that they currently can not provide items to players, unfortunately. What you can do is have your friend redo the ROBLOX winter games on that specific game, to hopefully achieve the hat again. Hopefully I could help you to the best of my ability. If you have any future questions or support, you can put them in the forum titled "Help and Tech Support" https://forum.roblox.com/Forum/ShowForum.aspx?ForumID=14


LozoNetwork
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To_morrow is not online. To_morrow
Joined: 14 Apr 2014
Total Posts: 6532
24 Feb 2017 08:43 AM
^ minimod
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22tooty2 is not online. 22tooty2
Joined: 18 Jun 2016
Total Posts: 22
24 Feb 2017 08:43 AM
thx!
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filip58211 is not online. filip58211
Joined: 19 May 2015
Total Posts: 3559
24 Feb 2017 08:48 AM
you need email info@roblox.com But you need own your emails or ask your parents
and you can't really message ROBLOX for some reason its private message locked.


Gotta Catch 'Em All!
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so_l is online. so_l
Joined: 06 Apr 2012
Total Posts: 1108
24 Feb 2017 08:51 AM
not exactly an answer but in speed run 4 make sure you collect all the snowflakes on that level and then grab the hat at the end, i'm not 100% sure if the snowflakes matter but when i did that and then walked through the hat at the end it gave me the badge. if a badge notification didn't show up for you then yes, i would follow the other responses and contact roblox. :)


https://forum.roblox.com/Forum/ShowPost.aspx?PostID=210407725
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Lozo_Network is not online. Lozo_Network
Joined: 18 Sep 2015
Total Posts: 620
24 Feb 2017 08:56 AM
For your safety and consent, I am not an administrator at Roblox Corporation

I have looked into the matter, and I have come to the conclusion that yes, all the snowflakes must be collected in order to collect the hat.
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Lozo_Network is not online. Lozo_Network
Joined: 18 Sep 2015
Total Posts: 620
24 Feb 2017 08:57 AM
You need to collect 10 snowflakes, and 5 of the ski hats that appear.
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