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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Unable to join/play games.

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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
15 Nov 2016 10:03 PM
I already emailed ROBLOX , after sending emails back and forth they just told me to make a forum post on here.

My problem is whenever I try to join a game ROBLOX opens but it stays on the grey screen and says Joining Server until I either lose connection or I get disconnected for being idle. I was able to join a game one day but when i closed out the game i couldn't join any games after.

I also already made a thread about this but the reply didn't help much.


I'm currently using a Macbook Air released early 2015.
Specs:
Processor- 1.6 GHz Intel Core i5
Memory- 8 GB
Graphics- Intel HD Graphics 6000 1536 MB

ROBLOX works perfectly fine on my Windows Laptop. Could it be because I'm using a Macbook?

Thanks for reading.
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
16 Nov 2016 02:21 PM
B1 😶
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
16 Nov 2016 05:18 PM
B2 😶
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
17 Nov 2016 08:40 PM
B3 )-:
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TheAbsolGaming is online. TheAbsolGaming
Joined: 09 Apr 2016
Total Posts: 6318
17 Nov 2016 08:56 PM
It's happened to almost everyone right now, including myself, please wait it out or play on a mobile device in the meantime.
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Gamer34579 is not online. Gamer34579
Joined: 21 Apr 2016
Total Posts: 67
17 Nov 2016 08:58 PM
Thanks Absol for saying the excact thing Ive been saying to these idiots for the past freaking few hours
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
17 Nov 2016 09:02 PM
... Thanks no one replied to my threads so I didn't know that.. But no need to call anyone an idiot :P.
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BrothersGaming is not online. BrothersGaming
Joined: 15 Aug 2014
Total Posts: 21
17 Nov 2016 09:02 PM
Thanks for saying all of your specs, I believe the problem is the update they put out, because it worked perfectly last night at 12:00 PM. When I installed the update, that is when this issue started happening to me.
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
17 Nov 2016 09:04 PM
Oh thank god it's a problem that not only me has.
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BrothersGaming is not online. BrothersGaming
Joined: 15 Aug 2014
Total Posts: 21
17 Nov 2016 09:05 PM
Right, I have worked so hard today, to get it to work, and lots of intense googling, I hope they fix it tonight.
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
17 Nov 2016 09:08 PM
^ Same but I had this problem since late October , I was only able to join a game about 5 times during late October to now .
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
18 Nov 2016 02:47 PM
BUMP

cause I still have the problem even after the update ;D
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
19 Nov 2016 10:15 AM
b
u
m
p
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
19 Nov 2016 10:36 AM
Please anything could help me








I haven't been able to play for a month now
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
20 Nov 2016 10:31 AM
Bump :-(


I EVEN TRIED ON A WINDOWS VM IT DOESNT WANT TO WORKKKKOOKOKOKOKO
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microk is not online. microk
Joined: 19 Oct 2011
Total Posts: 32496
20 Nov 2016 10:44 AM
It's a bug with the Mac version of ROBLOX. I'd just wait until next Thursday. It should be fixed then, or sooner.


r+://465944000r+://465943930r+://465943832r+://465943273
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TypicalNevin is not online. TypicalNevin
Joined: 30 Nov 2014
Total Posts: 14
20 Nov 2016 10:45 AM
It might be something on your laptop, like an antivirus (probably not)
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
20 Nov 2016 11:07 AM
@2 recent replies thanks <3



So I tried running ROBLOX on the Virtual Machine and I went on %appdata% went on the roblox logs and it said this "Error: HTTP 202 (HTTP/1.1 202 Accepted)" Does anyone know what this mean
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
24 Nov 2016 12:18 PM
bump cuz i can heheheheheheehhehehhe
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
24 Nov 2016 01:15 PM
EDIT:

Now when I try to join a game after it says Joining Server for like 5-10 mins after it says "You Lost Connection To The Game"
My internet is perfectly fine !
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
25 Nov 2016 12:41 PM
bump

sad face
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
02 Dec 2016 07:17 AM
bump
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
17 Feb 2017 12:14 PM
b

i have this problem since november and it's still not fixed.. 👍🏼
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
17 Feb 2017 01:34 PM
b

until i get a reply lol
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
04 Mar 2017 08:35 PM
bump !




still can't play roblox lol.
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