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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: ROBLOX Application Payment Issues

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TheUSMCArmadillo is not online. TheUSMCArmadillo
Joined: 22 Sep 2012
Total Posts: 14
22 Jan 2017 09:00 PM
My problem is very simple: When I press any purchase option on Roblox's Itune app (pre pop up screen purchase options) black and white wheel pops up on my screen and spins for eternity.

I am not using a proxy.
I have tried using different networks.
I have parental confirmation set up.
I have made previous purchases using the Itunes app.
I've been having this problem for quite a while.
My ROBLOX is up to date and has been reinstalled several times.
I can make purchases from other applications.
I can make purchases from a computer or browser.
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Unsubtleties is not online. Unsubtleties
Joined: 28 Nov 2016
Total Posts: 9203
22 Jan 2017 09:01 PM
have you tried...
not using a proxy
using different networks
confirming with parental guidance
making previous purchases using the iTunes app and seeing if it works in those instances
sitting down and thinking about how long you've been having this problem
updating the ROBLOX app and attempting to reinstall it a number of times
making purchases from other applications to see if they work
making purchases from a computer or browser
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TheUSMCArmadillo is not online. TheUSMCArmadillo
Joined: 22 Sep 2012
Total Posts: 14
22 Jan 2017 09:30 PM
I made a list of all of that information so this thread wouldn't turn into a Q and A.
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