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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Got Hacked (Un Authorized Access in my acc :/)

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nissanishboy is not online. nissanishboy
Joined: 15 Jun 2012
Total Posts: 89
16 Jan 2017 01:48 PM
Aye, Lost my Al Capwn.... someone went into my account and sent a trade that wasnt me... idk what to do now?

Help?
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Abraxious is not online. Abraxious
Joined: 30 Jan 2011
Total Posts: 264
16 Jan 2017 01:50 PM
Take a look at this, holds important information.

https://en.help.roblox.com/hc/en-us/articles/203313390-My-Account-was-Hacked-What-do-I-do-


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nissanishboy is not online. nissanishboy
Joined: 15 Jun 2012
Total Posts: 89
16 Jan 2017 01:57 PM
I did. How could i get the item back?
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OmqItsZxch is not online. OmqItsZxch
Joined: 19 Jun 2015
Total Posts: 1330
16 Jan 2017 01:57 PM
Email info@roblox.com and they should be able to help.
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nissanishboy is not online. nissanishboy
Joined: 15 Jun 2012
Total Posts: 89
16 Jan 2017 02:21 PM
Yeah i did, im waiting for a reply.... they are probabaly busy
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XIaine is not online. XIaine
Joined: 23 Apr 2010
Total Posts: 687
16 Jan 2017 03:21 PM
Also if I were you, I would want to ensure that no one gets back into your account. I highly recommend to change your ######### Then enable the 2 Step Verification method. Lastly, in the Secure Sign Out section, make sure you sign out from all other sessions. This will make it so that whatever computer you are logged on in, it will sign you out of all of them - including the person who was on your account. To access these settings, hit the gear on the top right-hand corner of the screen, then go to: Settings > Secutiy -X
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FracturedLegs is online. FracturedLegs
Joined: 27 Dec 2012
Total Posts: 4648
16 Jan 2017 03:21 PM
Email info@roblox.com and try to provide proof


-Broken Legs
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