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| 12 Jan 2017 02:53 PM |
| When I try to log into my other account it says, "password reset required" But I do not have access to the email the account is under anymore. I tried emailing Roblox but every time I told them that I no longer have access to the email anymore they just send me the same thing saying email them from the email (That I do not have) |
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OBASI887
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| Joined: 30 Apr 2014 |
| Total Posts: 92 |
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| 12 Jan 2017 03:10 PM |
Here, let me type this in caps so you understand I DO NOT HAVE ACCESS TO THE EMAIL THE ACCOUNT IS UNDER ANYMORE Do you understand now? |
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| 12 Jan 2017 04:00 PM |
You should ALWAYS have an email you can access on your ROBLOX account.
If you have any email left that you used at one point with the account, contact info@roblox.com with that email, that's enough proof to get your account back. Or if you have bought BC, give them info about the purchase. That's about all you can do at this point. |
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| 12 Jan 2017 04:06 PM |
| I have purchased BC on that account before but I do I get info about the purchase? |
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RobuxLife
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| Joined: 19 Sep 2012 |
| Total Posts: 13336 |
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| 12 Jan 2017 04:09 PM |
Give ROBLOX the information you used to buy BC.
(Card, possibly the time of purchase, etc). Or, you can call them.
- Robux |
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pilotjc
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| Joined: 17 Dec 2011 |
| Total Posts: 208 |
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| 12 Jan 2017 07:41 PM |
| We know youre stressed, but please dont be rude. |
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OBASI887
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| Joined: 30 Apr 2014 |
| Total Posts: 92 |
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| 12 Jan 2017 07:55 PM |
| If you dont have a email its 100% gone. |
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| 12 Jan 2017 07:57 PM |
| We may be able to get your account back if you email info@roblox.com and provide us with your billing information used to purchase a Builder's Club subscription. :-] |
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