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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Account Loss Issue

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explosion101010 is not online. explosion101010
Joined: 22 Sep 2012
Total Posts: 176
09 Jan 2017 04:01 PM
My friend has lost their account. It won't let them log in but it appears that they are online.
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DJ_31 is not online. DJ_31
Joined: 08 Jul 2015
Total Posts: 5443
09 Jan 2017 04:03 PM
someone stole their account, changed the p/w so they cant get in, and is now using it and they are most likely spending robux, deleting items, or breaking the rules to get that account terminated


go to my profile, click the t-shirt i'm wearing, and buy it
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explosion101010 is not online. explosion101010
Joined: 22 Sep 2012
Total Posts: 176
09 Jan 2017 04:27 PM
They changed their ######## multiple times but still nope. They had me try to log in and I got in.
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explosion101010 is not online. explosion101010
Joined: 22 Sep 2012
Total Posts: 176
10 Jan 2017 01:22 AM
Bump
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Varjim is not online. Varjim
Joined: 11 Nov 2014
Total Posts: 2640
10 Jan 2017 08:27 AM
they probobly have a keylogger on their computer


https://www.roblox.com/library/419370184/flip-flop-taco-sock
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explosion101010 is not online. explosion101010
Joined: 22 Sep 2012
Total Posts: 176
13 Jan 2017 04:28 PM
Bump
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bloxerbozi is not online. bloxerbozi
Joined: 06 Jun 2012
Total Posts: 118
13 Jan 2017 04:38 PM
Is the account verified?


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OBASI887 is not online. OBASI887
Joined: 30 Apr 2014
Total Posts: 92
13 Jan 2017 04:54 PM
Message info@roblox.com and they will help you! :)
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OBASI887 is not online. OBASI887
Joined: 30 Apr 2014
Total Posts: 92
13 Jan 2017 04:55 PM
How to keep your account safe:
https://en.help.roblox.com/hc/en-us/articles/203313380-Account-Security-Theft-Keeping-your-Account-Safe
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