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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Login Problems - Please READ And Post Replies Here

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Keith is not online. Keith
Top 100 Poster
Forum Moderator
Joined: 27 Feb 2006
Total Posts: 37
15 Mar 2011 10:17 PM
Hello All,

There are a few different types of login problems today:

1 - infinite login loop - you login, get redirected to the home page not logged in, and try again, and it goes on and on

2 - you login, and it seems to work, then you click games page or some other page, and you get logged out

3 - you get logged in, but enter game and it says "Playing as Guest"

If you are **STILL** having any of these or similar problems, please reply to this post. Please be sure to tell me the following:

A) OS - Windows XP, Vista, 7, Mac 10.5, Mac 10.6

B) Browser - Safari, IE, Chrome, Firefox, ROBLOX player/studio

Deleting cookies helps in some cases, but your info will be super valuable.

If you forgot your password, please contact Customer Service or try clicking the reset my password link. I can't help with forgotten passwords in this thread.

Thanks,

Keith
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EXO is not online. EXO
Joined: 19 Aug 2007
Total Posts: 9121
15 Mar 2011 10:21 PM
I have infinite loop problem, using Safari. It would be hard to switch browsers.


This has never happened to me before.
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Galchick is not online. Galchick
Joined: 30 Jun 2010
Total Posts: 706
15 Mar 2011 10:23 PM
I have infinite loop, Numbah 1, And i have windows vista but im on my XP noaw
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myrkos is not online. myrkos
Joined: 06 Sep 2010
Total Posts: 8072
15 Mar 2011 10:25 PM
I experienced the infinite loop problem once.

A) Ubuntu (Linux), put it on the list pl0x.
B) Chromium.
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Galchick is not online. Galchick
Joined: 30 Jun 2010
Total Posts: 706
15 Mar 2011 10:29 PM
Number 1
Windows Vista
IE
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Keith is not online. Keith
Top 100 Poster
Forum Moderator
Joined: 27 Feb 2006
Total Posts: 37
15 Mar 2011 10:30 PM
Try doing this and tell me if it works:

-- Go to www.apple.com
-- Remove all of your cookies (Preferences > Security > Show Cookies > Remove All)
-- Close Safari
-- Open Safari
-- Go to ROBLOX and try to login

Keith
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Galchick is not online. Galchick
Joined: 30 Jun 2010
Total Posts: 706
15 Mar 2011 10:33 PM
Keith, I messaged you, It's important and I am hoping you can reply. It's about a bug. Thanks.
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EXO is not online. EXO
Joined: 19 Aug 2007
Total Posts: 9121
15 Mar 2011 10:33 PM
Thx Keith!


P.S. Wear moar hats.
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coldiceman is not online. coldiceman
Joined: 20 Feb 2010
Total Posts: 386
15 Mar 2011 10:50 PM
I have Windows 7 and I have type number 2.
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coldiceman is not online. coldiceman
Joined: 20 Feb 2010
Total Posts: 386
15 Mar 2011 10:50 PM
OOPS Browser is IE.
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EXO is not online. EXO
Joined: 19 Aug 2007
Total Posts: 9121
15 Mar 2011 10:55 PM
It came back!

}:(
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CUBES4LIFE is not online. CUBES4LIFE
Joined: 22 Jun 2009
Total Posts: 4956
15 Mar 2011 11:03 PM
[ Content Deleted ]
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blohorn is not online. blohorn
Joined: 23 Sep 2008
Total Posts: 1162
15 Mar 2011 11:47 PM
I have infinite loop, random log out, and playing as guest, I am running IE7 on Windows 7
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Jasonheart22 is not online. Jasonheart22
Joined: 13 Sep 2008
Total Posts: 1743
15 Mar 2011 11:49 PM
Hi, I am using Windows 7, my browser is Internet Explorer.

I experienced number 2 and I'm like O_O woah!

Thanks!
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blohorn is not online. blohorn
Joined: 23 Sep 2008
Total Posts: 1162
15 Mar 2011 11:52 PM
It stopped happening... Wierd, I didnt even delete cookehs...
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blohorn is not online. blohorn
Joined: 23 Sep 2008
Total Posts: 1162
15 Mar 2011 11:54 PM
NVM, I got infinite loop, deleted my cookehs, and it did it AGAIN! P:<
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royaldevil is not online. royaldevil
Joined: 04 Oct 2009
Total Posts: 370
16 Mar 2011 01:25 AM
i am windows XP i am using Roblox player and i have almost every problem u listed >.>
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Thenoob2899 is not online. Thenoob2899
Joined: 13 Jan 2009
Total Posts: 2549
16 Mar 2011 08:00 AM
For some reason, Roblox automatically logs me off. So whenever I go to studio, I find that my models and decals aren't accessable, because I end up being a guest using studio. I didn't click the logout button, so there is something happening that I don't know about.

Is this supposed to happen?

Just so you know if it may help:
I usually close Roblox Broswer before using studio.
Mostly, I go to my documents, and double-click open a Roblox file to open studio.
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Allstar3924 is not online. Allstar3924
Joined: 25 Sep 2010
Total Posts: 292
16 Mar 2011 11:07 PM
Add Opera to the browser list.
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Wickedninjamax is not online. Wickedninjamax
Joined: 04 Aug 2010
Total Posts: 9
23 Mar 2011 10:19 AM
A) Windows 7
B)IE

I am having the troubles in the second and third ideas.
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Corktail is not online. Corktail
Joined: 16 Jul 2012
Total Posts: 17313
14 Jun 2016 07:50 AM
This thread is worth to bump


r+://428835432r+://428835511 -𝐂𝐨𝐫𝐤𝐭𝐚𝐢𝐥 R$4
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Jacob_RBLX is not online. Jacob_RBLX
Joined: 12 Aug 2014
Total Posts: 3
08 Sep 2016 07:12 PM
ROBLOX Studio on Windows 8 is stuck in a login loop for me.
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acearcher444 is not online. acearcher444
Joined: 12 Mar 2012
Total Posts: 6
14 Dec 2016 02:09 PM
^Same^
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TallAwesomeGuy98 is not online. TallAwesomeGuy98
Joined: 26 Mar 2012
Total Posts: 26793
25 Dec 2016 04:58 PM
0
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TallAwesomeGuy98 is not online. TallAwesomeGuy98
Joined: 26 Mar 2012
Total Posts: 26793
25 Dec 2016 04:58 PM
1
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