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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Profile Glitch

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Anthioz is not online. Anthioz
Joined: 08 Nov 2013
Total Posts: 3120
23 Dec 2016 05:24 PM
Hello, I seem to be having this glitch on when I try to join a game normally it's supposed to show a green circle on your profile to show that you are playing a game, but instead it keeps showing blue like I'm online, but I'm actually playing a game. Is there a way to fix this? Please help.


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iDi0xide is not online. iDi0xide
Joined: 28 Apr 2012
Total Posts: 3793
23 Dec 2016 05:25 PM
did u check when u was like 5 minutes in the game


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Anthioz is not online. Anthioz
Joined: 08 Nov 2013
Total Posts: 3120
23 Dec 2016 05:26 PM
I'm in a game right now.


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Anthioz is not online. Anthioz
Joined: 08 Nov 2013
Total Posts: 3120
23 Dec 2016 05:28 PM
Why is this happening?


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Anthioz is not online. Anthioz
Joined: 08 Nov 2013
Total Posts: 3120
23 Dec 2016 05:32 PM
Bump


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Anthioz is not online. Anthioz
Joined: 08 Nov 2013
Total Posts: 3120
23 Dec 2016 05:38 PM
Help!


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vaziel is not online. vaziel
Joined: 03 Jan 2015
Total Posts: 127
23 Dec 2016 05:40 PM
don't worry, it's been happening to a lot of people, including me. i've been dealing with it for weeks. i emailed roblox, so i'm awaiting their response.


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Anthioz is not online. Anthioz
Joined: 08 Nov 2013
Total Posts: 3120
23 Dec 2016 05:44 PM
@vaziel info@roblox.com?


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vaziel is not online. vaziel
Joined: 03 Jan 2015
Total Posts: 127
23 Dec 2016 05:49 PM
yeah


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vaziel is not online. vaziel
Joined: 03 Jan 2015
Total Posts: 127
23 Dec 2016 05:49 PM
hopefully more people have emailed about it so they fix it


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Anthioz is not online. Anthioz
Joined: 08 Nov 2013
Total Posts: 3120
23 Dec 2016 05:52 PM
I just emailed them as well. Thanks for the help.


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vaziel is not online. vaziel
Joined: 03 Jan 2015
Total Posts: 127
23 Dec 2016 05:55 PM
no problem, hopefully we get some effort into our responses. i just barely emailed them last night so i'll probably get a response some time next week


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Anthioz is not online. Anthioz
Joined: 08 Nov 2013
Total Posts: 3120
23 Dec 2016 05:58 PM
Alright, best of luck.


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vaziel is not online. vaziel
Joined: 03 Jan 2015
Total Posts: 127
23 Dec 2016 06:25 PM
thanks man, you too


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vaziel is not online. vaziel
Joined: 03 Jan 2015
Total Posts: 127
23 Dec 2016 11:57 PM
Hello vaziel,

Thank you for contacting us. Our team is aware of this issue and currently working to ensure it's resolved. Please continue to watch for further updates, as we are always working to improve the Roblox experience and resolve any current issues. We appreciate your patience.

Sincerely,
Jasmine
Customer Service
Roblox

support's response about the joining status update problems ^

they responded within 24 hours, i'm very surprised

kinda seems like a copy paste but oh well at least i got the response quickly


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Anthioz is not online. Anthioz
Joined: 08 Nov 2013
Total Posts: 3120
24 Dec 2016 12:31 AM
Can't reply to your PM, but thanks.


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AverageShapeShifter is not online. AverageShapeShifter
Joined: 01 Oct 2014
Total Posts: 114
24 Dec 2016 12:17 PM
This is a known bug it seems like nearly everyone is coming across. I have mentioned this in a previous Forum, there's little us players can do about it. It's mainly in the ROBLOX team's hands to fix. I've been a victim of this occurrence when editing in Studio as well.
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Anthioz is not online. Anthioz
Joined: 08 Nov 2013
Total Posts: 3120
24 Dec 2016 01:38 PM
Yeah. Forgot to mention that too. The Studio problem.
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Anthioz is not online. Anthioz
Joined: 08 Nov 2013
Total Posts: 3120
05 Jan 2017 01:29 PM
@vaziel They replied back to me with the same thing after. It is still occurring though.
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Anthioz is not online. Anthioz
Joined: 08 Nov 2013
Total Posts: 3120
21 Jan 2017 10:55 PM
IT STILL HASN'T BEEN FIXED!


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