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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: ROBLOX is causing my PC to overheat.

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P_aw is not online. P_aw
Joined: 22 Aug 2016
Total Posts: 154
20 Nov 2016 01:09 PM
Every time I play ROBLOX, (not any other game) the game overheats for no reason whatsoever. And I played for about 10 minutes and my PC restarts. At first I assumed it was a hacker. I've even cleaned my PC a couple of times. Yet, ROBLOX still overheats.

How do I know it's ROBLOX? I play lot of other games and they don't overheat. Why is ROBLOX any different? Well, ROBLOX supports their own engine which I've been playing ROBLOX for four years now and only started encountering this problem 8 months ago. (might be more) I've been ignored since then and I just gave up.

I'm giving it one last shot to see if I actually get help. I even have a fan in my room which doesn't stop it.
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P_aw is not online. P_aw
Joined: 22 Aug 2016
Total Posts: 154
20 Nov 2016 01:12 PM
By 'a couple of times' I mean a LOT.
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Mescyn is not online. Mescyn
Joined: 28 Jul 2016
Total Posts: 47
20 Nov 2016 01:24 PM
roblox is just terrible and uses an awful lot of mbs to run
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sonickyle is not online. sonickyle
Joined: 01 Jan 2009
Total Posts: 5653
20 Nov 2016 01:35 PM
Make sure DirectX 9 is the selected GraphicsMode in Studio, and ensure that your graphics drivers are up-to-date.

Additionally, have you used Process Hacker to see how much CPU/GPU is being used whilst ROBLOX is open? What specs does your computer have?
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P_aw is not online. P_aw
Joined: 22 Aug 2016
Total Posts: 154
20 Nov 2016 01:38 PM
Is my specs the Processor or the 64-bit thing?
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P_aw is not online. P_aw
Joined: 22 Aug 2016
Total Posts: 154
20 Nov 2016 01:40 PM
How do I get the DirectX-9 thing?
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sonickyle is not online. sonickyle
Joined: 01 Jan 2009
Total Posts: 5653
21 Nov 2016 01:44 AM
By specs I mean everything. CPU, GPU, Windows version, etc. You can use a program like Speccy to get this information.

As for how to access the GraphicsMode setting, open ROBLOX Studio, click on File > Settings > Rendering > Accept the prompt that pops up > Change GraphicsMode to Direct3D9.
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knqAlee is not online. knqAlee
Joined: 19 Nov 2016
Total Posts: 939
21 Nov 2016 03:23 AM
lol


- 100k
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CastedBounds is online. CastedBounds
Joined: 23 Aug 2014
Total Posts: 915
21 Nov 2016 05:48 AM
Post your specs here as said by sonickyle, and there is a way to find out what's causing your PC to overheat..

Your PC probably overheats due to extremely high CPU usage reaching the point where the system shuts itself down to protect it's hardware.

Another culprit might be the fact that your PC is not cooled properly therefore the CPU overheats, but this is improbable.
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AngusOP_YT is not online. AngusOP_YT
Joined: 24 Apr 2016
Total Posts: 510
21 Nov 2016 06:13 AM
get a new pc
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TINISH0TZ is not online. TINISH0TZ
Joined: 20 Nov 2009
Total Posts: 2549
21 Nov 2016 06:26 AM
Probably a low end pc, unless the other games you play are also graphically intensive
I'd either recommend you lower roblox settings, download a game booster, buy a cooling fan or last resort, by a new PC bro. Sometimes deleting all ROBLOX related files in appdata>local(>roaming) helps
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ultralugia1590 is not online. ultralugia1590
Joined: 04 Aug 2012
Total Posts: 420
21 Nov 2016 07:59 AM
pc > consoles,mobile devices,note 7s and a charger
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CastedBounds is online. CastedBounds
Joined: 23 Aug 2014
Total Posts: 915
22 Nov 2016 03:51 AM
"download a game booster"

pls no

"pc > consoles,mobile devices,note 7s and a charger"

Note 7 is actually a pretty powerful phone, it's just the battery that makes it look bad. If it wasn't for the battery, it would easily be the best Android phone of late 2016.
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scacman1967 is not online. scacman1967
Joined: 06 Aug 2011
Total Posts: 9288
22 Nov 2016 08:10 AM
Get a can of pressurized air and clean the fins on your videocard. Roblox runs on lesser machines without problems.
Chances are the dry skin and dust in the air has finally taken over your machine.
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XXXBlakeGriffin32XXX is not online. XXXBlakeGriffin32XXX
Joined: 02 Dec 2014
Total Posts: 59
22 Nov 2016 09:45 AM
Your fan on your graphic card is probably not working right. I would suggest to get a new graphic card.
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P_aw is not online. P_aw
Joined: 22 Aug 2016
Total Posts: 154
24 Nov 2016 03:22 PM
My graphics card is Geforce GT 630 if that helps.
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P_aw is not online. P_aw
Joined: 22 Aug 2016
Total Posts: 154
24 Nov 2016 04:19 PM
It actually seems Direct3D9 thing is actually fixing it. I'll do a full test tomorrow.
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P_aw is not online. P_aw
Joined: 22 Aug 2016
Total Posts: 154
26 Nov 2016 07:02 AM
No it doesn't so I'll post my specs.

Windows 8.1
RAM 8.00GB
64-bit
AMD FX(tm)-8320 Eight-Core Processor 3.50 GHz
Geforce GT 630

That's everything I think is necessary.
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Rhi4999 is not online. Rhi4999
Joined: 08 Apr 2016
Total Posts: 158
26 Nov 2016 09:15 AM
Lower your settings mostly graphic's so it isnt as hard as a toll , and if its that bad take it to the repair shop or if your on a budget try and elevate it off the ground , always works with my Xbox.
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P_aw is not online. P_aw
Joined: 22 Aug 2016
Total Posts: 154
12 Dec 2016 02:00 PM
"Lower your settings mostly graphic's so it isnt as hard as a toll , and if its that bad take it to the repair shop or if your on a budget try and elevate it off the ground , always works with my Xbox."

The settings are okay, it isn't overheating.
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Devewz is not online. Devewz
Joined: 01 Sep 2013
Total Posts: 606
12 Dec 2016 03:00 PM
strap some galaxy 7 notes and blow it up

it will help trust me

i go through 2000 dollars a day
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P_aw is not online. P_aw
Joined: 22 Aug 2016
Total Posts: 154
12 Dec 2016 04:08 PM
So apparently full-screen fixes it.

Coincidence or it really worked.
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P_aw is not online. P_aw
Joined: 22 Aug 2016
Total Posts: 154
13 Dec 2016 10:19 AM
It was a coincidence. No, it didn't work.
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P_aw is not online. P_aw
Joined: 22 Aug 2016
Total Posts: 154
14 Dec 2016 02:49 PM
bump
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P_aw is not online. P_aw
Joined: 22 Aug 2016
Total Posts: 154
14 Dec 2016 03:17 PM
bump2
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