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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Roblox freezing on latest update.

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xMoosiex is not online. xMoosiex
Joined: 13 Oct 2012
Total Posts: 35
14 Dec 2016 02:32 PM
Recently I have started playing a lot more Roblox in my spare time. But I have noticed that after the most recent Roblox player update came out(Not too long ago), whenever I try to play a game it freezes after around five minutes.

The game used to work fine on the older updates but now completely freezes and I have to close it using Task Manager. However, I don't know if this is a compatibility issue with Windows 10 conflicting with Roblox player or if it is the update itself.

Also, I have scanned my PC for malware and viruses which came out with a clean PC. Even after that Roblox still freezes and I don't understand why. :T

A few thoughts I had when I encountered this:
'Should I run Roblox using different compatibility settings?'
'Is it windows 10?'
'Is my anti-virus software blocking it?'
'IS my firewall blocking it?'

Any help would be greatly appreciated as I would love to be able to play my favourite games without Roblox freezing. I would also appreciate it if anyone is having the same problem as me.

-Moo-

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Vorsai is online. Vorsai
Joined: 09 Jan 2011
Total Posts: 2842
14 Dec 2016 02:46 PM
Having a similar issue, whenever I try to play a game it completely loads but the loading screen is overlayed with the gameplay screen so I can't see anything, and my cursor duplicates a ton of times and makes a trail of cursors every time I move my mouse across the screen..

Hoping this gets fixed by Thursday (tomorrow)
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ContentSenpai is not online. ContentSenpai
Joined: 23 Feb 2011
Total Posts: 1621
14 Dec 2016 02:48 PM
Welcome to ROBLOX. While I personally can't troubleshoot this, I can make a funny joke to make you feel better.



ROBLOX's Update System in a Nutshell:


Makes a useless update
Breaks a million other functions
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xMoosiex is not online. xMoosiex
Joined: 13 Oct 2012
Total Posts: 35
15 Dec 2016 02:02 PM
I have tried a few things up until now and nothing seems to work. :T
Does anyone know a good fix?
If not I'll have to wait until another update comes out. xD
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StealthLava is not online. StealthLava
Joined: 06 Aug 2008
Total Posts: 430
15 Dec 2016 02:51 PM
I'm having the same problem. I run Roblox player and it never stops loading the game. Then it freezes and I get lost connection. (PC Version)

The Windows 10 version runs fine. The only problem I have with that is I cant turn off the annoying auto jump. I guess we are stuck with that till this problem is fixed.

PS: I would boot into Linux Mint or Peppermint and play Roblox on there. But there is still no Linux version of Roblox. (Hint! Hint! Roblox!)
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