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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Client has been disconnected.

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AmorOmniaVincit is not online. AmorOmniaVincit
Joined: 12 Nov 2008
Total Posts: 21
14 Dec 2016 09:36 AM
My client contaniously disconnects once I try to join a game. Any help on fixing this issue?

Error message; "Client has been disconnected."
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Gh_zt is not online. Gh_zt
Joined: 02 Feb 2012
Total Posts: 63
14 Dec 2016 09:51 AM
Have you tried uninstalling and re-installing the ROBLOX client? To do this right click Start > Control Panel > Programs and Features and double click the "Roblox player" to uninstall it.


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AmorOmniaVincit is not online. AmorOmniaVincit
Joined: 12 Nov 2008
Total Posts: 21
14 Dec 2016 09:54 AM
I have, actually.

Around 3 times, 2 restarts.
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Gh_zt is not online. Gh_zt
Joined: 02 Feb 2012
Total Posts: 63
14 Dec 2016 09:56 AM
Has it worked before and only just recently been doing it?


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patrick18251 is not online. patrick18251
Joined: 14 Jul 2009
Total Posts: 1328
14 Dec 2016 09:56 AM
What are you using to play off of?
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AmorOmniaVincit is not online. AmorOmniaVincit
Joined: 12 Nov 2008
Total Posts: 21
14 Dec 2016 09:59 AM
Yes. There were no issues yesterday and before that.

Windows 10. Tried via Firefox, Chrome and the Windows Store.

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Gh_zt is not online. Gh_zt
Joined: 02 Feb 2012
Total Posts: 63
14 Dec 2016 10:01 AM
Have you made any changes to your PC / network since then? E.g. Installed anything, changed any settings.


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TheAddictPlayer is not online. TheAddictPlayer
Joined: 21 Jun 2014
Total Posts: 2003
14 Dec 2016 10:10 AM
Might be an internet issue (similar to the "You have lost the connection to the game." error)


- 𝓣𝓱𝓮𝓐𝓭𝓭𝓲𝓬𝓽𝓟𝓵𝓪𝔂𝓮𝓻 | Current RAP: R$498 | #DownWithSift
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AmorOmniaVincit is not online. AmorOmniaVincit
Joined: 12 Nov 2008
Total Posts: 21
14 Dec 2016 10:10 AM
No man, I shut my computer down, restarted it the day after and it just gave me that message everytime I try to join.
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AmorOmniaVincit is not online. AmorOmniaVincit
Joined: 12 Nov 2008
Total Posts: 21
14 Dec 2016 10:16 AM
@TheAddictPlayer

I have checked with my firm, aswell as reset all modems, it's not a connection issue.
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Gh_zt is not online. Gh_zt
Joined: 02 Feb 2012
Total Posts: 63
14 Dec 2016 10:18 AM
Is it only on a certain game or is on all games? It could be your firewall settings that randomly changed by itself, so just check in allowed programs to see if the ROBLOX client is there. If that doesn't work from what I've read, it may be a problem on ROBLOX's end.


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AmorOmniaVincit is not online. AmorOmniaVincit
Joined: 12 Nov 2008
Total Posts: 21
14 Dec 2016 10:35 AM
It's on one specific game, apparently. The rest just load really slow. Could it be the games side? And if so, what could possibly cause the issue?
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Gh_zt is not online. Gh_zt
Joined: 02 Feb 2012
Total Posts: 63
14 Dec 2016 10:40 AM
Okay that narrows down the problem more, perhaps try joining different servers on that game?


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AmorOmniaVincit is not online. AmorOmniaVincit
Joined: 12 Nov 2008
Total Posts: 21
14 Dec 2016 10:49 AM
It's 1 big server. I'll ask if they can shut it down.
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Gh_zt is not online. Gh_zt
Joined: 02 Feb 2012
Total Posts: 63
14 Dec 2016 10:56 AM
Alright then its a problem with that specific server, meaning it has nothing to do with you so don't worry.


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AmorOmniaVincit is not online. AmorOmniaVincit
Joined: 12 Nov 2008
Total Posts: 21
14 Dec 2016 11:02 AM
Merci! It's server related.
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