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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: 'An error occurred while starting ROBLOX'

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BCnoobtycoon is not online. BCnoobtycoon
Joined: 28 Apr 2012
Total Posts: 3
23 Nov 2016 01:13 PM
Okay, okay the title may seem like it's just me but it isn't.
The fact is that I've been looking through the 'Technical Support and Account Issues' forum for quite a while now and I've seem many more people with the same issue.

When joining a game I'm faced with the standard Roblox loading screen saying 'Connecting to ROBLOX' and then quickly switches to 'Starting ROBLOX' and then an error message pops up with these details :

'An error occurred while starting ROBLOX.
Details: CreateProcess C:\Users\(User account name not using for purposes)\Appdata\Local\Roblox\Versions\version-c2285b6f3d724199\RobloxPlayerBeta.exe failed: Access Denied'

I mean I'm no computer genius but when I accessed 'ROBLOX' on Appdata I couldn't see anything wrong but to be honest I have no idea what is wrong.
It would be preferable to have an Admin to answer my question but if you do have any tips or a way you've got round this please comment down below and we'll see if we can get round this situation altogether.

I have been suggested so far that it is due to the recent ROBLOX update but I'll need more proof with that and some help and support would be very useful.

Thank you for your time.

-BCnoobtycoon
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sipslean is not online. sipslean
Joined: 28 Mar 2015
Total Posts: 28
23 Nov 2016 01:23 PM
usually it's something wrong with roblox check if a anti virus is blocking it or your firewall if its not that you just got to wait it out hope this somewhat helps
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BCnoobtycoon is not online. BCnoobtycoon
Joined: 28 Apr 2012
Total Posts: 3
23 Nov 2016 01:27 PM
Well I've checked my firewall and it's allowing it but I don't think an anti virus is a possibility, is it?
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sipslean is not online. sipslean
Joined: 28 Mar 2015
Total Posts: 28
23 Nov 2016 01:28 PM
it could be your anti-virus just make sure it allows it, roblox usually comes out with some kind of a update or patch to fix this bug so you might have to wait it out.
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BCnoobtycoon is not online. BCnoobtycoon
Joined: 28 Apr 2012
Total Posts: 3
23 Nov 2016 01:31 PM
Thank you for your response, I really appreciate it.
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sipslean is not online. sipslean
Joined: 28 Mar 2015
Total Posts: 28
23 Nov 2016 01:32 PM
yeah np bro best of luck 2 u
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TINISH0TZ is not online. TINISH0TZ
Joined: 20 Nov 2009
Total Posts: 2549
23 Nov 2016 01:33 PM
Many people lament this issue and I have a solution but it tends to only work for some people so I doubt it would work for you but, delete everything roblox related in \Appdata\Local and re-install roblox
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SystemFellAsleep is not online. SystemFellAsleep
Joined: 01 Apr 2013
Total Posts: 5110
23 Nov 2016 03:21 PM
Same issue, i've done everything as well.
Otherwise, i'll wait it out until a soultion comes

conflipity conflopity hippity hoppity grounded
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reubenkane99 is not online. reubenkane99
Joined: 23 Apr 2014
Total Posts: 2
23 Nov 2016 05:14 PM
Same problem. No fix.





Nada.
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