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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Roblox Mobile Black Screen

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Chahalj is not online. Chahalj
Joined: 13 Jul 2012
Total Posts: 8
02 Nov 2016 10:08 AM
I have a samsung note 4 that I used to play on ,but I woke up one day and all it happened was a black screen when I joined a game but I could hear the sound playing etc. It happens to all games, I can click on thigns etc but its a black screen does anyone know?
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YokoAJ is not online. YokoAJ
Joined: 11 Jun 2009
Total Posts: 6571
02 Nov 2016 10:37 AM
not entirely but did you make sure the app is up to date?
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Chahalj is not online. Chahalj
Joined: 13 Jul 2012
Total Posts: 8
02 Nov 2016 06:11 PM
Yes its up to date , I tried reinstalling and everything etc.
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PunyEnderman699 is not online. PunyEnderman699
Joined: 23 Jul 2012
Total Posts: 843
02 Nov 2016 06:12 PM
Looks like you need to factory reset your phone. Try doing that.
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Chahalj is not online. Chahalj
Joined: 13 Jul 2012
Total Posts: 8
02 Nov 2016 06:19 PM
I literally did that , still nothing
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Chahalj is not online. Chahalj
Joined: 13 Jul 2012
Total Posts: 8
05 Nov 2016 03:34 PM
bumping!
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Chahalj is not online. Chahalj
Joined: 13 Jul 2012
Total Posts: 8
09 Nov 2016 04:15 PM
BUMP
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