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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Phished, scammed, hacked and then blackmailed !!! DISGUSTED

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arcsun21 is not online. arcsun21
Joined: 23 Aug 2016
Total Posts: 13
30 Oct 2016 08:52 AM
Im assuming just to contact info @ which i have done.

- my son has lost control of his one year account and his money (robux) and was then blackmailed for it back.

He was playing in game and it was either a trade or purchase an item like usual from the skating items and then he lost all his money and was booted out of his account to the login screen. He is only 11.

His sister who was still 'friends' messaged his account and the hacker typed back firstly admitting stealing the account and all the money (traded to another account most likely) and then blackmailing to give the account back for a large large amount of robux.

Pretty damn disgusting tbh and all screenshot recorded and will be emailing this through as proof also along with proof of BC status. The money spent is sh*t ####tbh his account and saved games from over a year playing is mostly whats making him upset today.

Cannot be sure how it happened as the room he played in he has been playing and buying in game items no problem. He gave the username of the person who spoke to him, saying they were admin etc I have reported them as well for abuse and so have many of his friends. The community he plays with have also jumped in but its quite possible that person was also a schill account having previously been hacked - who knows but for a site for kids i find it pretty despicable that some would ruin it.

Going forward if restored i'm suggesting a parent mode in which you create an account as a parent (like i have) and the parents hold the robux instead. Ill never play the games (i tested one with my son) When a child wishes to withdraw or use then the parent can send them over - if account is hacked then at least not all the money goes but i guess this wouldn't stop items and hard earned saves from disappearing which is often to a child more valuable.

Yours frustratedly.

A

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arcsun21 is not online. arcsun21
Joined: 23 Aug 2016
Total Posts: 13
30 Oct 2016 09:08 AM
#update The account is being used, items are being purchased, new email has been verified, account picture changed
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Vyraktrus is not online. Vyraktrus
Joined: 23 Nov 2012
Total Posts: 112
30 Oct 2016 09:08 AM
I'm not a roblox admin but I would suggest you email Roblox for a better and faster response. Their Email is Info@roblox.com. Also, I would suggest you send the screenshots to them via email if you know how to.

Goodluck!




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arcsun21 is not online. arcsun21
Joined: 23 Aug 2016
Total Posts: 13
30 Oct 2016 09:20 AM
Thank you Vyraktrus i have emailed and will attach the screenshots.

My daughter has noticed that the user has taken control of my sons account and has added more people, she went into the game they were playing and was booted out using semicolon commands as she was talking about the account being hacked...

Some clever hacker has figured out some admin commands - this isnt some standard phish. And others are getting targeted right now.
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Vyraktrus is not online. Vyraktrus
Joined: 23 Nov 2012
Total Posts: 112
30 Oct 2016 09:25 AM
The supposed hacker probably has Admin Commands. And to get Admin commands, you need to be the owner of the game. Or, the Owner probably gave the hacker admin Commands. Or, maybe, the hacker has exploited the game to gain admin commands.

Does your daughter know the name of the game that she was kicked out of? If so, please leave a link in a response.

Thanks! And, goodluck!


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Vyraktrus is not online. Vyraktrus
Joined: 23 Nov 2012
Total Posts: 112
30 Oct 2016 09:27 AM
I hope ROBLOX responds to you ASAP and your Son gets his account back.


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arcsun21 is not online. arcsun21
Joined: 23 Aug 2016
Total Posts: 13
30 Oct 2016 09:32 AM
Original game that my son was hacked in was Skating Rink

She was kicked out of Rydrei FC Main Pitch , first she was made to fly etc - my son 'added' a friend called AndreiPro and he was playing this game so she went in and starting talking about my son being hacked and this AndreiPro booted her.

And yeh - agreed. As I told my kids (I have a background in computer science, mates are network and security managers for large Uni) there are many many ways that people can ruin and take advantage of both software and people in general - especially young people.

The blackmail thing has me massively riled up and I will use that along with everything else in my defense with Roblox to get my sons account returned under his control.
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arcsun21 is not online. arcsun21
Joined: 23 Aug 2016
Total Posts: 13
30 Oct 2016 09:34 AM
I really appreciate your reply btw. Thank you.
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Vyraktrus is not online. Vyraktrus
Joined: 23 Nov 2012
Total Posts: 112
30 Oct 2016 09:36 AM
Ah! And also, I would suggest that if your son gets his account back, he looks at the right hand side of his screen and clicks the settings next to his robux. Also, I'd suggest as you're his parent you add an email of your own to your account so you can monitor his account changes etc.

Also, when you've done that, you click Security next to the Account info tab. And active two-step verification which adds that little protection. As they say "The more the merrier." When you activate 2 - step - verification if you log on to roblox on a new device it will send a code to the email that you put on his account. And you will have to enter the code on the screen as it will ask you to.

Hope your son gets his account back!


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HoodedBlack is not online. HoodedBlack
Joined: 04 May 2013
Total Posts: 2226
30 Oct 2016 09:47 AM
Hello A, It is most likely that your son clicked a false link which a hacker sent (via PM or Chat) that happens to steal your browser's cookies and send them to him/her. Or, another ##### they may have used is an account ###### which is essentially a fake roblox login screen, that asks for your username and ######## which your son might have entered. There is a few ways you can get access of the account back. If your son verified his ##### on the account, you should receive an ##### to account's original ##### to reset it's ######## and ###### Another way is to obviously email roblox, when doing so; make sure you provide good evidence of ownership so the agent may assist you better. Such proof/info would would be: ## ############ if it's a static #### the original ##### on the account, the ###### #### ###### used when making purchases on the account, etc. Wish you the best of luck in getting your son's account back #########################
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HoodedBlack is not online. HoodedBlack
Joined: 04 May 2013
Total Posts: 2226
30 Oct 2016 09:48 AM
Wow, sorry about that messed up message. Roblox's forum post filter blocked out alot of words. Sorry about that. I hope it's still read-able for the most part.


KKKKKEEEEEMMMMMSTAAAARRRR
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chatowillwin is online. chatowillwin
Joined: 21 Jan 2014
Total Posts: 8417
30 Oct 2016 10:19 AM
here's an idea: Teach your son how to not go to scam ######## then give his personal info to a total stranger.
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Pelailija1 is not online. Pelailija1
Joined: 22 Sep 2013
Total Posts: 2989
30 Oct 2016 10:32 AM
^ yeah okay like clearly his son went to phising site
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Negativize is online. Negativize
Joined: 02 May 2011
Total Posts: 25068
30 Oct 2016 10:46 AM
There used to be a parent feature but ROBLOX removed it like a bunch of apes
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ProKillaV12 is not online. ProKillaV12
Joined: 25 Feb 2016
Total Posts: 4241
30 Oct 2016 11:11 AM
are you sure your a parent? parents dont use abbreviations like TBH and swear in a kids game
conspiracy...
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ForeverInbound is not online. ForeverInbound
Joined: 28 Mar 2015
Total Posts: 1143
30 Oct 2016 11:17 AM
what happens when ur one of those idiots who fall for (obviously a scam) "FREE ROBUX COME AND GET IF YOUR RETARDED AND WANT TO GET SCAMMED" sites


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goldencowboy is not online. goldencowboy
Joined: 03 Jan 2013
Total Posts: 1346
30 Oct 2016 11:21 AM
Not trying to be rude or anything but hes probaly one of those HyperModern dads


Aka grownup geeks
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Devewz is not online. Devewz
Joined: 01 Sep 2013
Total Posts: 606
30 Oct 2016 11:46 AM
Your son may have entered a scam site.

Unless its a very good hacker, I can't help you but do mail ROBLOX with the issue, they'll solve it quicker, if you provide the correct info, you will get the user back safely. I wish you the best.

Whats his @ccs name? Also, ROBLOX will provide a ticket.
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chatowillwin is online. chatowillwin
Joined: 21 Jan 2014
Total Posts: 8417
30 Oct 2016 11:47 AM
########
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arcsun21 is not online. arcsun21
Joined: 23 Aug 2016
Total Posts: 13
30 Oct 2016 12:31 PM
Yes i am ########### geek dad. Sorry for the fact ive been coding and working in tech for a very long time kids. I also watched what unfolded. And tbh - kids these days say far worse words than #### so give me a break. They also use tbh. Appreciate the positive support from the community.
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arcsun21 is not online. arcsun21
Joined: 23 Aug 2016
Total Posts: 13
30 Oct 2016 12:33 PM
@dewez - they are already on the response which is brilliant.
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arcsun21 is not online. arcsun21
Joined: 23 Aug 2016
Total Posts: 13
30 Oct 2016 12:34 PM
negativize - i wonder why they removed ?
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ProKillaV12 is not online. ProKillaV12
Joined: 25 Feb 2016
Total Posts: 4241
30 Oct 2016 01:15 PM
listen your 'son' has a s* account and everything he has is.. free? so theres no point no worries or anything just change your freaking ######## and thats it P.S 11 year olds wont tell there 'DAD' no offence
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arcsun21 is not online. arcsun21
Joined: 23 Aug 2016
Total Posts: 13
30 Oct 2016 01:38 PM
sorry prokillav12 but you are incorrect. My son has been taught to own up to mistakes, besides i was sat right next to him when it happened. Not really going to argue on a forum - his account was BC, and money paid in for robux and its been taken over with new email etc. I did mention that in the OP but you might have missed it. Thank you for the input anyway.
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iGoldengames is not online. iGoldengames
Joined: 14 Mar 2014
Total Posts: 2772
30 Oct 2016 01:49 PM
Go to All Things Roblox subforum then post this topic on it and then a mod will reply in less than 1 minute then.

Email info@roblox.com for help btw.

I hope they will help.
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