me2avril
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| Joined: 10 Jun 2012 |
| Total Posts: 1494 |
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| 17 Oct 2016 05:49 AM |
They charged my account like 3 to 5 times. What is going on here? I see multiple of other people having this same problem.
I bought builders club countless of other times, so I want an explanation Roblox.
"I am a Ice Guardian, I protect the snow, got a cold?" |
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Borsy
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| Joined: 31 Jul 2014 |
| Total Posts: 15111 |
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| 17 Oct 2016 05:52 AM |
Hello. Please contact ROBLOX. Use any of the contact methods below.
Phone - (888) 858-BLOX Email - info@roblox.com
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me2avril
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| Joined: 10 Jun 2012 |
| Total Posts: 1494 |
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| 17 Oct 2016 06:41 AM |
I won't be able to wait a few days to get this money back. To be more specific about my problem, whenever I tried to purchase, it said "transaction declined by bank" so I tried it a few more times, only now, just checking the messages I get, and it showing that I was getting charged every time.
I really don't want this to be a problem of mine, after all, I've been a happy costumer of Roblox for many years.
"I am a Ice Guardian, I protect the snow, got a cold?" |
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Borsy
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| Joined: 31 Jul 2014 |
| Total Posts: 15111 |
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| 17 Oct 2016 10:48 AM |
Hello. Contact ROBLOX by calling them.
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