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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: 2 step verification not sending on ######

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Equatek is not online. Equatek
Joined: 11 Jan 2011
Total Posts: 7026
26 Sep 2016 05:59 PM
i've enabled it and i still haven't gotten the email


https://www.roblox.com/item.aspx?seoname=wh&id=472284419
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Equatek is not online. Equatek
Joined: 11 Jan 2011
Total Posts: 7026
26 Sep 2016 06:00 PM
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PunyEnderman699 is not online. PunyEnderman699
Joined: 23 Jul 2012
Total Posts: 843
26 Sep 2016 06:00 PM
Did you type a valid e-mail? If you do not have a valid email, they cannot send you a code for 2-step verification.
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Equatek is not online. Equatek
Joined: 11 Jan 2011
Total Posts: 7026
26 Sep 2016 06:00 PM
i can't even

this email thing doesn't work

now i get hashtagged on everything

11/10 roblox


https://www.roblox.com/item.aspx?seoname=wh&id=472284419
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Equatek is not online. Equatek
Joined: 11 Jan 2011
Total Posts: 7026
26 Sep 2016 06:01 PM
i sent a username verification just to make sure the email is typed correctly
and it was sent
but not the 2 step thing


https://www.roblox.com/item.aspx?seoname=wh&id=472284419
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PunyEnderman699 is not online. PunyEnderman699
Joined: 23 Jul 2012
Total Posts: 843
26 Sep 2016 06:02 PM
Change your e-mail. Like I said: If you do not have a valid e-mail, ROBLOX cannot send you a code for 2-step verification.
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Acura_Integra is not online. Acura_Integra
Joined: 25 Feb 2016
Total Posts: 9
26 Sep 2016 06:03 PM
now i'm stuck
i can't get in the account because it's not sending the 2 factor code


https://www.roblox.com/item.aspx?seoname=wh&id=472284419
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Acura_Integra is not online. Acura_Integra
Joined: 25 Feb 2016
Total Posts: 9
26 Sep 2016 06:04 PM
nevermind it just got sent


https://www.roblox.com/item.aspx?seoname=wh&id=472284419
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PunyEnderman699 is not online. PunyEnderman699
Joined: 23 Jul 2012
Total Posts: 843
26 Sep 2016 06:04 PM
JFC can you just check your e-mail?
If you can't access your account anymore, contact info@roblox.com
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Equatek is not online. Equatek
Joined: 11 Jan 2011
Total Posts: 7026
26 Sep 2016 06:05 PM
the verification code got sent

and now everything's normal again


https://www.roblox.com/item.aspx?seoname=wh&id=472284419
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PunyEnderman699 is not online. PunyEnderman699
Joined: 23 Jul 2012
Total Posts: 843
26 Sep 2016 06:07 PM
Nice to hear that I can help! ^^
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