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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: I got TBC and BC still there, so I'm confused.

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Ethlectric is not online. Ethlectric
Joined: 11 Jun 2016
Total Posts: 38
16 Sep 2016 08:59 PM
Here's what happened; so, I had BC and it expires in 9 days. So, I decided to renew it with TBC (3 months) before it expired. Then after that, my regular BC is still there but TBC is not there??! What the? Please help! I paid $30!!!! :/ I also checked my billing and all it says is that my regular BC expires in 9 days /; PLEASE RESPOND. THANK YOU.
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Ethlectric is not online. Ethlectric
Joined: 11 Jun 2016
Total Posts: 38
16 Sep 2016 09:02 PM
I'm on mobile btw that's why there's 3 months. I also paid with my iTunes gift card and I checked my history, and the purchase was there.
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Tigeon is not online. Tigeon
Joined: 24 May 2013
Total Posts: 4222
16 Sep 2016 09:03 PM
I think once your BC expires you get the TBC


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Ethlectric is not online. Ethlectric
Joined: 11 Jun 2016
Total Posts: 38
16 Sep 2016 09:11 PM
Oh ok thanks! Anyone else think what happens?? Please help thanks! :)
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AyeeA1 is not online. AyeeA1
Joined: 15 Jan 2015
Total Posts: 925
16 Sep 2016 09:34 PM
This EXACTLY HAPPENED TO ME. xD i bought my TBC on ios so i clicked on "buy TBC" again and it said May take 5 minutes then it popped up right away after that. Just wait a little and try what i did on IOS or not.
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Ethlectric is not online. Ethlectric
Joined: 11 Jun 2016
Total Posts: 38
16 Sep 2016 09:48 PM
Yeah but it says 'you already bought this item' and my money has deducted too. I'm not really sure :/
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demonzman199 is not online. demonzman199
Joined: 15 Aug 2009
Total Posts: 121
16 Sep 2016 10:03 PM
You have to wait till the end of your current subscription, I believe. And don't try to buy it again, else it will just extend your subscription and cost you money.
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Ethlectric is not online. Ethlectric
Joined: 11 Jun 2016
Total Posts: 38
16 Sep 2016 10:21 PM
Yeah I believe you guys its just that everyone that responds (including my friends on chat) had different responses even though they did the same thing. Guess I have to wait 9 days! :/ or ask for a refund. Dunno what to do now :(
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Ethlectric is not online. Ethlectric
Joined: 11 Jun 2016
Total Posts: 38
16 Sep 2016 10:33 PM
Also it usually says it takes up to five minutes but this time it didn't say that and it said that 'iTunes purchase could not be made at this time' and I tried to buy it again but my money was already deducted so I'm worried now!!
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Ethlectric is not online. Ethlectric
Joined: 11 Jun 2016
Total Posts: 38
16 Sep 2016 10:40 PM
Update: I checked on the PC Roblox.com website, and it still seems like as if nothing had happened. On the BC page of my account it just says, BC expires in 9 days, instead of TBC expires in [...] I need help! There is absolutely nothing about Tbc that I see in my Roblox account, and I feel like I just got scammed. :/
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communitybroblox is not online. communitybroblox
Joined: 12 Aug 2014
Total Posts: 71
17 Sep 2016 12:01 AM
Pretty sure it pops in once your BC expires. Word of advice, try not to buy BC or ROBUX on mobile, it's weird sometimes.
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Pelailija1 is online. Pelailija1
Joined: 22 Sep 2013
Total Posts: 2989
17 Sep 2016 01:17 AM
usually if i buy on mobile it works.


Just wait for 9 days, youll get the TBC when your BC end's.
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Ethlectric is not online. Ethlectric
Joined: 11 Jun 2016
Total Posts: 38
17 Sep 2016 10:16 AM
You guys sure? ^_^ sorry lol I'm bugging you guys. But are you guys sure? I hope I didn't waste my thirty dollars. Guess I have to see! Thanks!
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Kakuro02 is not online. Kakuro02
Joined: 23 Oct 2010
Total Posts: 1681
17 Sep 2016 10:28 AM
Back in the day it added days into your new subscription with what you had left.


https://www.roblox.com/FeelsBadMan-transparent-item?id=392618481
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Ethlectric is not online. Ethlectric
Joined: 11 Jun 2016
Total Posts: 38
17 Sep 2016 11:26 AM
Yeah but I'm upgrading to TBC not BC so...ehh :/
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Ethlectric is not online. Ethlectric
Joined: 11 Jun 2016
Total Posts: 38
17 Sep 2016 06:33 PM
Hopefully I get the Tbc I paid for after it ends lol
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