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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: How long does it take to renew my monthly BC?

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EvolutionPower is not online. EvolutionPower
Joined: 16 Dec 2013
Total Posts: 873
04 Sep 2016 10:50 AM
I got a message saying my BC is being renewed when i clicked cancel membership but it said it was renewing, how long will it take?


R$3
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axhacker2501 is not online. axhacker2501
Joined: 06 May 2013
Total Posts: 4307
04 Sep 2016 11:31 AM
Email info@roblox.com
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Odie103102 is not online. Odie103102
Joined: 31 Oct 2012
Total Posts: 77
04 Sep 2016 11:59 AM
i do not know
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iGoldengames is not online. iGoldengames
Joined: 14 Mar 2014
Total Posts: 2772
04 Sep 2016 12:27 PM
You need to have enough money, Otherwise it will be cancelled,
Or if something went wrong email ROBLOX: info@roblox.com
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EvolutionPower is not online. EvolutionPower
Joined: 16 Dec 2013
Total Posts: 873
04 Sep 2016 12:30 PM
I try to cancel it so i can manually renew but it says this:

Your Builders Club membership cannot be canceled at this time as it is currently in the process of renewal with our payment processor, which briefly disallows changes to the membership during this time. Once the renewal process is complete, the membership can be canceled and you will still receive the full amount of time paid for. For further information, please contact Customer Service. Please note, Customer Service is unable to cancel a membership until the renewal process is complete.

And then in the billing settings, it says im not a member of Builders Club...Please help


R$3
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