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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Haven't recieved roblox prepaid gift card item

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donovanKent is not online. donovanKent
Joined: 25 Feb 2014
Total Posts: 58
20 Aug 2016 03:56 AM
Hello, the subject does say it all.

I just redeemed a Roblox card from my local 7-eleven here in Canada.
Normally, I would have received the hat instantly. However, it has been about half an hour and have not received it. Is there a set amount of time I should wait for it to be credited to my account? Any answers/help would be appreciated, thanks.
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donovanKent is not online. donovanKent
Joined: 25 Feb 2014
Total Posts: 58
20 Aug 2016 06:44 AM
bump. Please help.
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donovanKent is not online. donovanKent
Joined: 25 Feb 2014
Total Posts: 58
20 Aug 2016 10:15 AM
Bump. This has still not been addressed.
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MasterDestroyer150 is not online. MasterDestroyer150
Joined: 08 Aug 2015
Total Posts: 138
20 Aug 2016 10:26 AM
They have this thing called credits, it's what they use for gift cards. 10$ = ### ### #### and bc 25 = ???? And obc and tbc and bc 50= 6000 and obc and tbc and bc If you bought it, it should work. Unless it hasn't been redeemed from cash register.
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donovanKent is not online. donovanKent
Joined: 25 Feb 2014
Total Posts: 58
20 Aug 2016 10:29 AM
I did recieve my "credits" which I used for some robux. I did not however, recieve the guitar hat that is said to come with a redemption of a roblox card which belongs to 7-eleven.
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AhsanVII is not online. AhsanVII
Joined: 26 Sep 2013
Total Posts: 116
20 Aug 2016 10:48 AM
Make sure, that the guitar that was told to be given, comes from the same country you live in. It may also depend on the card value, ie; $10, $25.

Maybe re-read the information written on the guitar, in order for you to win it. You may have skipped a step. Otherwise, email Roblox, and they'll figure this out.

Hope I helped!


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donovanKent is not online. donovanKent
Joined: 25 Feb 2014
Total Posts: 58
20 Aug 2016 10:53 AM
Thanks for the reply.
There is no specific amount specified, it just states you will recieve it when you redeem a prepaid roblox card from 7-eleven canada. I think I'll email them at this point. Thanks for the help.
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slimshadytx is not online. slimshadytx
Joined: 23 Oct 2011
Total Posts: 237
20 Aug 2016 11:09 AM
Many times, the item depends on when you buy it, where you buy it, and the amount on the card.
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