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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: help

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YouFoundFrozen is not online. YouFoundFrozen
Joined: 21 Jan 2013
Total Posts: 186
19 Aug 2016 03:12 PM
what would i do if someone stole my jj top hat and I'm crying?
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spartan6241 is not online. spartan6241
Joined: 15 Jun 2014
Total Posts: 793
19 Aug 2016 03:13 PM
How did they steal it?
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YouFoundFrozen is not online. YouFoundFrozen
Joined: 21 Jan 2013
Total Posts: 186
19 Aug 2016 03:13 PM
i logged on and it was gone to the user devazurite
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spartan6241 is not online. spartan6241
Joined: 15 Jun 2014
Total Posts: 793
19 Aug 2016 03:14 PM
And how did they get it? How did you know they have it now?
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YouFoundFrozen is not online. YouFoundFrozen
Joined: 21 Jan 2013
Total Posts: 186
19 Aug 2016 03:14 PM
i checked my trade history i think i got hacked
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spartan6241 is not online. spartan6241
Joined: 15 Jun 2014
Total Posts: 793
19 Aug 2016 03:15 PM
Then you should probably email Roblox about it, always keep your account secure.
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YouFoundFrozen is not online. YouFoundFrozen
Joined: 21 Jan 2013
Total Posts: 186
19 Aug 2016 03:16 PM
well i did last time and they didn't help me so idk what to do.
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spartan6241 is not online. spartan6241
Joined: 15 Jun 2014
Total Posts: 793
19 Aug 2016 03:16 PM
How long did you wait? It says that you should have some patience and wait for a few days for a reply.
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YouFoundFrozen is not online. YouFoundFrozen
Joined: 21 Jan 2013
Total Posts: 186
19 Aug 2016 07:43 PM
its been 2 months..... still no reply.
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tylerspore is not online. tylerspore
Joined: 22 Aug 2009
Total Posts: 60
19 Aug 2016 07:51 PM
Send a 3mail at their support 3mail and ask for them to fix the hacked/scammed hat, wait a few days for a reply, also change you Pw and check if your 3mail is still the same, in the 3mail include your username. If you abused their emails you won't get a reply probably, if you didn't abuse the support email
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tylerspore is not online. tylerspore
Joined: 22 Aug 2009
Total Posts: 60
19 Aug 2016 07:52 PM
I said email too much so I had to change a few lettering lol.
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