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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: why exactly did the site need to pass reset?

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succesfulfundude is not online. succesfulfundude
Joined: 17 Feb 2010
Total Posts: 21328
05 Aug 2016 01:43 AM
did anyone else need to pass reset when they got in? I only noticed this today, so it was kinda new
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eliteSensei is not online. eliteSensei
Joined: 24 Oct 2011
Total Posts: 2166
05 Aug 2016 01:50 AM
There was a new security update, to help protect accounts. Roblox sent the pass reset to accounts with easy pass's.
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haloguy51 is not online. haloguy51
Joined: 26 Oct 2011
Total Posts: 921
05 Aug 2016 01:51 AM
I didn't get any pass reset...


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succesfulfundude is not online. succesfulfundude
Joined: 17 Feb 2010
Total Posts: 21328
05 Aug 2016 01:54 AM
er, that's strange, was there any forewarning?
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InfamousGuy33 is not online. InfamousGuy33
Joined: 20 Sep 2013
Total Posts: 4634
05 Aug 2016 01:55 AM
I didn't get any pass reset... [2]
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natebate101 is not online. natebate101
Joined: 03 Dec 2011
Total Posts: 5
05 Aug 2016 02:47 AM
i got a pass reset know i cant get in my main life sucks
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pilotjc is not online. pilotjc
Joined: 17 Dec 2011
Total Posts: 208
05 Aug 2016 11:34 AM
Thanks for telling me, I was really questioning why this happened.
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Alt_Account11 is not online. Alt_Account11
Joined: 04 Aug 2016
Total Posts: 37
05 Aug 2016 12:15 PM
I got the pass reset and now i can't go back in my account due to the broken system.
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InfamousGuy33 is not online. InfamousGuy33
Joined: 20 Sep 2013
Total Posts: 4634
05 Aug 2016 12:33 PM
rip
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qqtt991 is not online. qqtt991
Joined: 14 Dec 2007
Total Posts: 1387
05 Aug 2016 12:45 PM
They didn't just send it to people with easy PWs seeing as that would require them having the PWs in plaintext on server (that's only a LITTLE BIT enormously insecure), and my PW is reasonably complex, and was changed only three weeks ago.

They had other criteria as to who they had change their PW. I've asked on twitter but I've had no response yet.


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RainbowBunchie is not online. RainbowBunchie
Joined: 17 Apr 2010
Total Posts: 3469
05 Aug 2016 04:31 PM
yeah my pw is literally a garbage string of letters and numbers so it's practically impossible to guess


idk why only random accounts were affected though
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numnums2929 is not online. numnums2929
Joined: 25 Feb 2015
Total Posts: 547
05 Aug 2016 06:12 PM
A easy pass as in incorrect?
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numnums2929 is not online. numnums2929
Joined: 25 Feb 2015
Total Posts: 547
05 Aug 2016 06:13 PM
I meant that as a example
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ryen5642 is not online. ryen5642
Joined: 18 Jun 2016
Total Posts: 12016
05 Aug 2016 06:43 PM
Hello succesfulfundude there was a recent bug in the system which made some users get messages about their account pw being changed if you want more information about this please contact info@roblox.com


https://forum.roblox.com/Forum/ShowPost.aspx?PostID=194455891&PageIndex=1
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D3vl4r is not online. D3vl4r
Joined: 06 Apr 2009
Total Posts: 1485
05 Aug 2016 06:45 PM
I think it's to prevent PGers, users with id 20m below gets p@ss change change, I'm not sure if that's 100% correct.
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succesfulfundude is not online. succesfulfundude
Joined: 17 Feb 2010
Total Posts: 21328
06 Aug 2016 02:54 AM
thanks for the answers, guys!
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Kriky56 is not online. Kriky56
Joined: 24 Mar 2014
Total Posts: 24
06 Aug 2016 07:54 AM
Fun fact:

The roblox email thing only sends you copy/pasted messages sent by bots. So it is not useful.

And the pass reset is impossible as the links the email sends us will always say "invalid ticket".
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Slamdunks is not online. Slamdunks
Joined: 10 Feb 2012
Total Posts: 19622
06 Aug 2016 07:56 AM
Pretty sure roblox made all people under a certain join date or under a certain PW requirement reset their PWs for better account protection. This is to secure other peoples valuable accounts while at the same time keeping PG'ing to a minimum.


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Kriky56 is not online. Kriky56
Joined: 24 Mar 2014
Total Posts: 24
06 Aug 2016 08:06 AM
people gotta stop assuming random garbage as the truth then.

People who made their accounts pack in 2011 and 2012 have the problem. Just accept that it's random and Roblox isn't doing anything at all to fix it.
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Slamdunks is not online. Slamdunks
Joined: 10 Feb 2012
Total Posts: 19622
06 Aug 2016 08:08 AM
Highly doubt it's random, because it's hard for people to tamper with the roblox website. Roblox probably did it for a reason, but never gave us an explanation. But it shouldn't be that much of a problem because accounts with verified e-mails should be just fine?


❖♠|| ѕℓαм∂υηкѕ || August, 12, 2007 || Add 12k posts || RT || OT || Builder||♠❖
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Kriky56 is not online. Kriky56
Joined: 24 Mar 2014
Total Posts: 24
06 Aug 2016 08:12 AM
except if you actually read posts instead of assuming everything, you'd know that their reset pass page doesn't actually work.
Seriously, why even post if you don't even know what you're talking about?
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Slamdunks is not online. Slamdunks
Joined: 10 Feb 2012
Total Posts: 19622
06 Aug 2016 08:17 AM
Because the point of posting here is because we're all just as confused as OP is. Aren't we trying to formulate an answer here?


❖♠|| ѕℓαм∂υηкѕ || August, 12, 2007 || Add 12k posts || RT || OT || Builder||♠❖
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Kriky56 is not online. Kriky56
Joined: 24 Mar 2014
Total Posts: 24
06 Aug 2016 08:19 AM
you cannot formulate an answer if you do not even know the question.
You're just here to make up stupid theories whenever the help section is for people to post solutions. This is no place for people who do not have any idea what is going on.
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Slamdunks is not online. Slamdunks
Joined: 10 Feb 2012
Total Posts: 19622
06 Aug 2016 08:20 AM
"Seriously, why even post if you don't even know what you're talking about?"

"People who made their accounts pack in 2011 and 2012 have the problem."

You're assuming just as much garbage as me, because my accounts from 2010-2012 aren't having this issue. It's not random, roblox wouldn't make a random update out of nowhere to do this.


❖♠|| ѕℓαм∂υηкѕ || August, 12, 2007 || Add 12k posts || RT || OT || Builder||♠❖
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Slamdunks is not online. Slamdunks
Joined: 10 Feb 2012
Total Posts: 19622
06 Aug 2016 08:22 AM
No, the reason why we're here is because none of us know what's going on. You don't either, yet you post here.

Again, making up the same "stupid theories" you speak of.


❖♠|| ѕℓαм∂υηкѕ || August, 12, 2007 || Add 12k posts || RT || OT || Builder||♠❖
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