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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Games will not load

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DeedozPadre is not online. DeedozPadre
Joined: 12 Feb 2016
Total Posts: 22
06 Aug 2016 12:19 AM
On our two accounts:
1 is on a WIN10 Computer using Firefox latest - Deedoz
1 is on a WIN7 Computer using Firefox and Chrome -DeedozPadre

2 days ago games would stop loading for me : DeedozPadre
As of last night games will not load for : Deedoz

We did not change anything on the computers. The game starts to boot
up and goes through a series of upgrading/loading/configuring screens for
HOURS and never resolves. That's for any game we try loading. This just
started about the 3rd of the month.

Reboots, and clearing history/cookies did not do anything.

Our IP is 121.55.240.XXX

Our account web pages act just fine and update, we just cannot load
any games.

Please assist. If you have a phone number that I can call 24/7 please
provide.

Thank you

D
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OddNixk is not online. OddNixk
Joined: 08 Apr 2015
Total Posts: 96
06 Aug 2016 12:28 AM
Uninstall and reinstall roblox and if that doesn't work look up speedtest on google and reply with your upload & download speed.


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OddNixk is not online. OddNixk
Joined: 08 Apr 2015
Total Posts: 96
06 Aug 2016 12:29 AM
Also please don't give anyone your number or IP lol


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DeedozPadre is not online. DeedozPadre
Joined: 12 Feb 2016
Total Posts: 22
06 Aug 2016 01:30 AM
Uninstalled, rebooted, installed and am in over 20 minutes of configuring. That doesn't work.

Computer is a WIN7 Firefox, Core I5, 6 gig of ram that was running FINE with Roblox 2 days ago.
Speed guide:

8073 kbps down
926 kbps up
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DeedozPadre is not online. DeedozPadre
Joined: 12 Feb 2016
Total Posts: 22
06 Aug 2016 02:09 AM
Rebooted the cable modem and router in a
controlled method, tried to install Roblox, and
it has been in a "configuring Roblox" for EVER.


D
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aurvex is not online. aurvex
Joined: 23 May 2016
Total Posts: 2
06 Aug 2016 02:15 AM
I also like just me, one day running and the other is not running, and again the next day running, and so all the time
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aurvex is not online. aurvex
Joined: 23 May 2016
Total Posts: 2
06 Aug 2016 02:18 AM
one day everything works, the next day no longer works
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DeedozPadre is not online. DeedozPadre
Joined: 12 Feb 2016
Total Posts: 22
06 Aug 2016 02:24 AM
Aurvex, are you also not in the US?



D
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joshx115 is not online. joshx115
Joined: 09 Mar 2013
Total Posts: 1178
06 Aug 2016 02:31 AM
If you have an old computer (4 or more years old) then that might mean your computer is no longer compatability or its nothe able to run the roblox software. If you have a newer computer, then a security feature on your computer may be preventing it from loading.
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DeedozPadre is not online. DeedozPadre
Joined: 12 Feb 2016
Total Posts: 22
06 Aug 2016 02:39 AM
Useless information offered, read the posted messages.

Roblox will not install after a uninstall and reboot now.

D
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SweetPotatoPi is not online. SweetPotatoPi
Joined: 26 Nov 2011
Total Posts: 19
06 Aug 2016 03:25 AM
https://forum.roblox.com/Forum/ShowPost.aspx?PostID=195457856
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Mr_Leaf is not online. Mr_Leaf
Joined: 06 May 2013
Total Posts: 38
06 Aug 2016 04:54 AM
Have you refreshed?
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Only1Playar is not online. Only1Playar
Joined: 06 Dec 2014
Total Posts: 150
06 Aug 2016 04:58 AM
Refresh the page then immediately click then play button when you see it. The game should load
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DeedozPadre is not online. DeedozPadre
Joined: 12 Feb 2016
Total Posts: 22
06 Aug 2016 09:17 PM
On the Win7 machine I uninstalled it last night as recommended. Now it will not
install from the new Roblox player launcher I downloaded last night.

Win10 machine does not contain a Roblox directory in the program files directory.

I've tried the immediate refresh and "play" on both machines, neither works.


D
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OddNixk is not online. OddNixk
Joined: 08 Apr 2015
Total Posts: 96
06 Aug 2016 09:20 PM
Just don't purposly give away your IP lol.


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OddNixk is not online. OddNixk
Joined: 08 Apr 2015
Total Posts: 96
06 Aug 2016 09:21 PM
I don't know how it happened but wrong thread. (Last reply)

Anyways have you tried downloading from a different browser?


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DeedozPadre is not online. DeedozPadre
Joined: 12 Feb 2016
Total Posts: 22
07 Aug 2016 01:50 AM
On the Win7 machine, I've tried Chrome.

On the Win10 machine, I've tried Edge, or whatever browser
it is.

I fully believe it is an IP issue and nobody is talking about
it.

I can download the app to install it, but it never finishes. I
can click on the Roblox studio shortcut that appears on the
desk top and it never finishes.

I uninstalled on the Win7 machine last night and now it will not
install.

I've tried the "refresh" trick on the Win10 machine and that does
not work.

Why does Roblox not talk to these errors they inserted?
D
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ImperialGT is not online. ImperialGT
Joined: 04 Jul 2011
Total Posts: 116
07 Aug 2016 03:45 AM
I think you need more info
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Unknown_Exploiterr is not online. Unknown_Exploiterr
Joined: 24 Apr 2016
Total Posts: 18
07 Aug 2016 05:38 AM
https://gyazo.com/f924d70442697a4734aef940fad4552
My bar don't do anything no words
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darkfires102 is not online. darkfires102
Joined: 31 Jan 2011
Total Posts: 345
07 Aug 2016 05:49 AM
a little vague, but with this info, I think your connection is a bit too slow. post a speedtest result and we can keep going from there


4,158
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DeedozPadre is not online. DeedozPadre
Joined: 12 Feb 2016
Total Posts: 22
07 Aug 2016 11:35 PM
Speedguide numbers at the top of the chain. 3Mbps cable
modem.

I downloaded and installed TAR browser last night. Roblox
still will not finish install.



D
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DeedozPadre is not online. DeedozPadre
Joined: 12 Feb 2016
Total Posts: 22
08 Aug 2016 03:23 AM
Removed Firefox as my default browser and made
Chrome my default browser. Re-booted the computer (WIN7).
Tried to install the latest PlayerLauncher file from Roblox
and ended it at 15 minutes "configuring".

No good, they hosed their servers somehow last Wednesday
or Thursday. I have no single core computer in my household, that's a lark.

I'm still thinking an IP block.

D
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