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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: "Transaction can't be completed" error message

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ToxicNutellaStudios is not online. ToxicNutellaStudios
Joined: 15 Feb 2016
Total Posts: 35
05 Aug 2016 12:59 AM
So, I've been able to buy apps perfectly fine on my tablet, but now I'm trying to buy Robux and BC on the Android Roblox app, but I keep getting an error message saying that the transaction couldn't be completed. I've tried rebooting the tablet, and clearing the cache and data from both Roblox and Google Play to no avail. Any solution?

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ToxicNutellaStudios is not online. ToxicNutellaStudios
Joined: 15 Feb 2016
Total Posts: 35
05 Aug 2016 01:05 AM
Bump

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ToxicNutellaStudios is not online. ToxicNutellaStudios
Joined: 15 Feb 2016
Total Posts: 35
05 Aug 2016 09:37 AM
Bump

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iiSodaGirlii is not online. iiSodaGirlii
Joined: 21 Jan 2013
Total Posts: 43
05 Aug 2016 09:38 AM
Maybe you've reached a transaction limit or you have no funds on your card.
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ToxicNutellaStudios is not online. ToxicNutellaStudios
Joined: 15 Feb 2016
Total Posts: 35
05 Aug 2016 09:40 AM
I still have $8.00 on my card (Google Play Card), and I've only made one transaction so far on the card.

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ToxicNutellaStudios is not online. ToxicNutellaStudios
Joined: 15 Feb 2016
Total Posts: 35
05 Aug 2016 10:36 AM
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ToxicNutellaStudios is not online. ToxicNutellaStudios
Joined: 15 Feb 2016
Total Posts: 35
05 Aug 2016 11:28 AM
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ToxicNutellaStudios is not online. ToxicNutellaStudios
Joined: 15 Feb 2016
Total Posts: 35
05 Aug 2016 03:20 PM
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casperm8 is not online. casperm8
Joined: 15 Sep 2008
Total Posts: 425
05 Aug 2016 03:34 PM
Please view this: https://en.help.roblox.com/hc/en-us/articles/203313570-Technical-and-Purchasing-Issues-Android-

If you have further issues send an email to info@roblox.com
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LegendsBeTold is not online. LegendsBeTold
Joined: 28 Nov 2015
Total Posts: 1
05 Aug 2016 04:18 PM
If this a technically a transaction I bought 800R$ and it has not gone through for over 2 months I need help on this problem.
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casperm8 is not online. casperm8
Joined: 15 Sep 2008
Total Posts: 425
05 Aug 2016 04:43 PM
@LegendsBeTold

info@roblox is for all account and billing enquiries. It is known that some of the payments for roblox on androids and phones didn't go through recently. you should send a message to them regarding it, they'll probably ask for details etc.

Again. If you're not trusting me go ahead and go to:

https://en.help.roblox.com/hc/en-us/articles/208448546
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