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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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revert the update?

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vCardImporter is not online. vCardImporter
Joined: 28 Apr 2016
Total Posts: 1
01 Aug 2016 12:56 PM
roblox please

we've had an issue for two weeks where people can't play and all they do is tell people to send system information?

revert the update

seriously why are you making new hats and streaming when there's a massive glitch

you blew it




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Borsy is not online. Borsy
Joined: 31 Jul 2014
Total Posts: 15111
01 Aug 2016 01:02 PM
1. they don't know which update to revert
2. they don't know what is causing the issue
3. they're having problems reproducing the issue so they can test fixes


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shadowul is not online. shadowul
Joined: 05 Feb 2014
Total Posts: 350
01 Aug 2016 01:08 PM
But will they get it fixed eventually?please say yes
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Borsy is not online. Borsy
Joined: 31 Jul 2014
Total Posts: 15111
01 Aug 2016 01:54 PM
yes


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shadowul is not online. shadowul
Joined: 05 Feb 2014
Total Posts: 350
01 Aug 2016 01:59 PM
YAY^^*takes out knife*If you dont get this over by this Thursday ill come over there and make sure you do>:(
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Borsy is not online. Borsy
Joined: 31 Jul 2014
Total Posts: 15111
01 Aug 2016 02:07 PM
if you could help them and tell the ROBLOX client engineers your exact specs, they might be able to fix it sooner

also have you tried reinstalling windows and reformatting so every program is gone? it could be one program you're using causing it


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shadowul is not online. shadowul
Joined: 05 Feb 2014
Total Posts: 350
01 Aug 2016 05:10 PM
Well I told them my specs in an email but I dont know the number for ROBLOX.Also every program I have is necessary for the pc.The only program I might not need is the old FireFox file I have.I still havent gotten a response from info@roblox after I gave them specs and they said they would look further into the situation...Also what is roblox's customer service number?
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Borsy is not online. Borsy
Joined: 31 Jul 2014
Total Posts: 15111
01 Aug 2016 05:28 PM
not every program is needed


r+://449719662r+://449719756r+://449719862
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shadowul is not online. shadowul
Joined: 05 Feb 2014
Total Posts: 350
01 Aug 2016 07:03 PM
Roblox is gonna fix this crap soon YYAAYYY!:D
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