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The Crust | Interview Session Guide

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Eazy_Money is not online. Eazy_Money
Joined: 06 Aug 2013
Total Posts: 77
28 Jul 2016 01:37 AM
The Crust | Interview Session Guide

The Crust Interview Session Guide was created for Application Reviewer+ in The Crust to help guide them to host a successful interview. Even though only Interviewers+ can host a interview, Interview Assistants should review this for future reference when they can host Interviews in the future.

Interviews may only have one Host, and one Co-Host.

The Host has the role of doing the Intro, Group shouts, Rules, Escorting Interviewees to offices, PM HR the passers, Supervising the Interviews, and filling out the Host Logs.

The Co-Host has the role of Escorting Interviewees to offices, Telling HR who passed, Supervising the Interviews, and helping Interview ONLY if we are short on staff.

Any Management Leader+ that join the game are not required to assist in Interviews unless there is a shortage of staff. Any Application Reviewer+ that join the game are required to help, other than Management Leader+.

There are three interviews per day at The Crust.

Hosted at random times!

-[Startup]-

[1] When the Interview Session Time comes you then shout this:

Interviews|Hosted by (Username)|Starting at (Time)ET| (Game Link)

Example: Interviews|Hosted by Eazy 12:00 ET| (Game Link)

You will need to configure it depending on the certain interview session, and the host.

To make this clear, you are only allowed to show 30 minutes before the interview begins. So if I am hosting the first session, I shout at 11:45 AM ET.

[2] When people start to arrive, tell them to have a seat. Then wait until the start time comes around.

[3] When you have at least 3 other staff members ready to help you interview and it is time to start, lock the server by saying "locked post this on the group shout;

Interviews|Hosted by (Username)|In Session, customers are currently unable to join the server. Please wait until the next Interview Session.

Example: Interviews|Hosted by Eazy locked, customers are currently unable to join the server. Please wait until the next Interview Session, sorry for any inconvenience.

-[Interview Session]-

[1] First, welcome everyone to the Interviews.

Example: ":m Hello everyone! Welcome to the The Crust Interview Center! I am The Crust Chairman Eazy, and I will be hosting this current Interview Session.

[2] Then, go over the Interview Rules.

- Interview Rules:

1) "Safe Chat" is not permitted. If your text comes up with hashtags you will fail your interview.

2) You will have to answer 6 questions under a 45 second time limit per question. If you cannot do this you will fail your interview. This is because we need fast cashiers.

3) If you do not reply to a Interviewer within 15 seconds you will be kicked for being idle. Unless you are answering a question.

4) Grammar is needed at all times, whether you are being interviewed or not. You will fail your interview if you do not use grammar. This means you must use punctuation, capitals at the start of your sentences, and correct spelling.

5) You must treat your interviewer, and fellow peers with respect.

6) Do not go anywhere in the building, or stand up, without being told to by a Official Interview Staff Member.

7) Please answer all questions in full sentences and make sure your answers are clear.

8) If you pass, you will be directed to a certain room, if you fail, you will be kicked. Please do not argue with your interviewer if you fail, it won't make it any better. Practice makes perfect, and if you keep trying you will eventually get the job!

Failure to comply with any of these rules will first start with one warning, followed by a removal from the session, meaning you failed the interview. If that happens, you will not be able to rejoin the game until a new interview session is hosted at the next appropriate time.

[3] Next, ask anyone if they have any questions, comments, or concerns about the rules, interview, or anything The Crust related.

[4] Then, send all the helpers around to test for safe chat. The staff members will need to tell each interviewee to say "sw4u" if they say it without hashtags they are good. If hashtags are in the text, they have safe chat and you should alert the Host or Co-Host to remove the from the game.

[5] Then, you can start interviewing people.

Tell all the interviewees they must stay seated, and the Host and Co-Host will be directing each interviewee to a office where the Application Reviewer+ will be.

If you are a Application Reviewer+ and you are helping out, you must stand in the hallway in front of your office if you need someone to interview, then a host will get someone and bring them to your office.

You then will greet them and ask them to take a seat inside, and ask them if they have any questions before we begin.

Also, make sure before you do anything else, ask them to say "sw4u" to make sure they do not have Safe Chat. If their text comes up in #'s they have Safe Chat, if they don;t have any #'s then they are clean, and you may proceed by asking the first question.

The Interview Questions are as follows;

1) How did you find The Crust?

2) Are you 13+?

3) Why would you like to join us?

4) Do you have previous experience with cafes?

5) What change can you bring to The Crust?

6) Fix this statement: wut wud u lik 2 0rd3r

You are scoring their answers based on these factors: their response time, proper grammar usage, well thought responses, the response makes sense and is clear, the response is related to the question.

[6] When all the questions are answered, you must quickly determine if this person will be a good fit for a employee at The Crust is okay to fail someone, but do not pass people to be nice, only if you think they will really fit.

If you pass the individual, say this: You have passed the Interview! I think you would be a good fit for The Crust Team. You will be ranked "Trainee" within 24 hours, if you are not please speak with the person that hosted this Interview Session. Also please read, and study, the Recipe Guide located in our Employee Handbook.

Then, take them to the passing room. (A room with green carpet)

If you fail the individual, say this: You have failed the Interview. I do not feel you would fit on our team as of now, but you may attend another Interview Session and try again! Please leave the game, or I will have to get a administrator to force you out of the game, thank you.

Then repeat steps 5-6 until everyone is Interviewed.

[7] Once everyone is interviewed, if you have not checked on the passers room every so often, which you should, every passer should be PM to an HR. Do not miss-spell any names, or this will create conflict.

[8] Then, shutdown the server by saying ":shutdown" and fill out your Host Log and send it to a HR do not do this, your rank is at risk, as this is how we credit you for the Interview Session you hosted.

[9] Once that is all done, all that is left is to shout this on the group shout;

Interviews|Hosted by (Username)|Concluded, (And Any Other Message You Want to Say).

Example: Interviews|Hosted by Eazy congratulations to our new employees! Previous Shout| Meeting at 4:30!

And that's it! I hope this guide has helped you learn how to run a successful Interview, if you have any questions please speak with a Chief Manager+ and they will assist you!

This guide was fully made The Crust Chairman Eazy



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