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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: I can't log into my main account

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I_I3 is not online. I_I3
Joined: 27 Feb 2016
Total Posts: 252
18 Jul 2016 05:02 AM
https://www.roblox.com/users/9157003/profile

Basically when i log in it brings me to a page saying "This page redirected too many times". I have tried on multiple laptops and the same thing.

Page is https://www.roblox.com/NewLogin?ReturnUrl=%2fMembership%2fNotApproved.aspx%3fID%3d9157003


What is it?
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Andrejs10 is not online. Andrejs10
Joined: 04 Nov 2011
Total Posts: 279
18 Jul 2016 05:04 AM
Looks like your main account is currently online.
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I_I3 is not online. I_I3
Joined: 27 Feb 2016
Total Posts: 252
18 Jul 2016 05:04 AM
Don't know why..
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RedEarSlider is not online. RedEarSlider
Joined: 21 Dec 2013
Total Posts: 23385
18 Jul 2016 05:07 AM
Have you tried using another browser?
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I_I3 is not online. I_I3
Joined: 27 Feb 2016
Total Posts: 252
18 Jul 2016 05:07 AM
Yes.
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RedEarSlider is not online. RedEarSlider
Joined: 21 Dec 2013
Total Posts: 23385
18 Jul 2016 05:09 AM
Have you tried to clear your cookies and browsing data?

Could it be that your account might be locked or something?
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I_I3 is not online. I_I3
Joined: 27 Feb 2016
Total Posts: 252
18 Jul 2016 05:11 AM
I've tried all that. It's some sort of ban but I don't know why.
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RedEarSlider is not online. RedEarSlider
Joined: 21 Dec 2013
Total Posts: 23385
18 Jul 2016 05:14 AM
My guess may be that's it locked,
However send roblox an email about it (if you haven't already) and explain to them this problem.
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I_I3 is not online. I_I3
Joined: 27 Feb 2016
Total Posts: 252
18 Jul 2016 05:15 AM
Emailing roblox isn't effective until I know what's going on. It may just rub salt in the wound. Either that or i'll get a bot reply refusing to unban me.
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matthewbr6 is not online. matthewbr6
Joined: 09 Jul 2011
Total Posts: 27
18 Jul 2016 06:28 AM
I'm having the same problem and I'm glad to hear I'm not alone. From what I can find on google we're stuck in what appears to be a redirect loop. I'm no expert but it says a redirect loop is caused either by our plugins or extensions, which I disabled mine to test if it was and it wasn't, or a server configuration error with the Roblox site itself.
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I_I3 is not online. I_I3
Joined: 27 Feb 2016
Total Posts: 252
18 Jul 2016 06:36 AM
It seems as if we got banned, with the url being the membership not approved link.


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Borsy is not online. Borsy
Joined: 31 Jul 2014
Total Posts: 15111
18 Jul 2016 07:15 AM
if this happens with all plugins disabled, then your account is most likely ip-banned


r+://449719662r+://449719756r+://449719862
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matthewbr6 is not online. matthewbr6
Joined: 09 Jul 2011
Total Posts: 27
18 Jul 2016 07:20 AM
No Borsy, that's not likely. If you read the earlier post her account, and my own, show as online when we get the error. If we were IP-banned I doubt that would happen. We've spoken to each other and found that the one thing we both have in common was that we both uploaded a .ftx file to a mesh-part shortly before we weren't able to log-in again.
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matthewbr6 is not online. matthewbr6
Joined: 09 Jul 2011
Total Posts: 27
18 Jul 2016 07:21 AM
Not to mention we're both able to login on different accounts using the same IP.
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Borsy is not online. Borsy
Joined: 31 Jul 2014
Total Posts: 15111
18 Jul 2016 07:29 AM
@matt
i know it because one time i logged into my friend's ip banned account on tor, and it did the exact same thing you're saying


r+://449719662r+://449719756r+://449719862
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matthewbr6 is not online. matthewbr6
Joined: 09 Jul 2011
Total Posts: 27
18 Jul 2016 07:37 AM
You must mean poison ban or something else. An IP ban works much differently not allowing you to use any account on that IP or play as a guest. Regardless, we're not banned because we would've been notified via email.
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Borsy is not online. Borsy
Joined: 31 Jul 2014
Total Posts: 15111
18 Jul 2016 02:11 PM
they dont notify you via email if you're banned and they never did


r+://449719662r+://449719756r+://449719862
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matthewbr6 is not online. matthewbr6
Joined: 09 Jul 2011
Total Posts: 27
18 Jul 2016 04:10 PM
It's not a ban.
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Borsy is not online. Borsy
Joined: 31 Jul 2014
Total Posts: 15111
18 Jul 2016 05:55 PM
since the url says "Membership/NotApproved.aspx" it clearly is


r+://449719662r+://449719756r+://449719862
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AnimeAngelGamer is not online. AnimeAngelGamer
Joined: 18 Sep 2015
Total Posts: 4
18 Jul 2016 06:06 PM
Probably it isn't. Are you sure it said that?
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AnimeAngelGamer is not online. AnimeAngelGamer
Joined: 18 Sep 2015
Total Posts: 4
18 Jul 2016 06:08 PM
@Andres Probably he got hacked by someone, that's why he's online.
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hugeawesomestgirl22 is not online. hugeawesomestgirl22
Joined: 04 Mar 2015
Total Posts: 1074
19 Jul 2016 12:05 AM
Did you try going on another device?
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superguy0173 is not online. superguy0173
Joined: 18 Aug 2012
Total Posts: 7554
19 Jul 2016 09:35 AM
i have the same problem on another account


R$1,944
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AcoStojkov is not online. AcoStojkov
Joined: 11 Aug 2015
Total Posts: 3
19 Jul 2016 11:13 AM
I think this is on roblox's end. It seems people who are getting banned recently are getting that error. I bet most of these are just ban warnings but Roblox has trouble loading the page causing too many redirects. Let's see if they will fix it.

I don't think this has always happened before. This is a new error for Roblox.
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