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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Ok, I seriously need help on Android. Please.

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iRecreational is online. iRecreational
Joined: 12 Aug 2014
Total Posts: 3529
04 Jul 2016 02:26 PM
Your probably annoyed at me for posting about this over, and over, and over again. But I seriously need help. Upon joining a game, the skyblox looks like it's made of multicolored pixels. Almost every texture also has this issue. This causes tremendous lag in places I used to play no problem. Believe me, it's not my device. I've removed everything but Roblox and one Book. I've done everything possible. Force Closing the app, removing all data, rebooting, uninstalling, etc. None of it worked. I'm not the only one who's encountered this.

I'm giving you the benefit of a doubt that your doing everything in your power to work on this. But I'd like to know when or IF this is going to be fixed. I was planning on buying some Robux for some gamepasses but I can't do that because that game is impossible for me to play now. So, I beg you, please try and fix this. Or at least let us know if your fixing it. I understand my posting is probably getting on your nerves, but I'm no less annoyed at this than you are. Please let me know what's going on.
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iRecreational is online. iRecreational
Joined: 12 Aug 2014
Total Posts: 3529
04 Jul 2016 04:13 PM
I didn't make this thread to get no answer. ._.

As said above, I need to know if you've acknowledged and have tried to fix this issue.
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Borsy is not online. Borsy
Joined: 31 Jul 2014
Total Posts: 15111
04 Jul 2016 04:33 PM
"Believe me, it's not my device."
yes it is
unless it happens on every device, it's just your device
how old is your device and what is the model?


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iRecreational is online. iRecreational
Joined: 12 Aug 2014
Total Posts: 3529
04 Jul 2016 04:57 PM
Kindle Fire HD6.

It's not that old. Barely six months.

But Roblox does support it. So idk what's going on.
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clannie is not online. clannie
Joined: 19 May 2016
Total Posts: 1352
04 Jul 2016 05:06 PM
Kindle wasn't made for gaming dumbass
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iRecreational is online. iRecreational
Joined: 12 Aug 2014
Total Posts: 3529
04 Jul 2016 05:18 PM
Your the idiot here. Go to the help page and go to the mobile area. Then do this thing called reading. If Kindle wasn't made for "gaming" then Roblox shouldn't have made Roblox compatible with it.
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iRecreational is online. iRecreational
Joined: 12 Aug 2014
Total Posts: 3529
04 Jul 2016 05:20 PM
"The joy of ROBLOX can also be experienced on iOS, Android and Kindle Fire devices! You can download our app for free on your Android device by finding it on the Google Play store or by clicking here."

Taken directly off the help page under Android Devices.
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iRecreational is online. iRecreational
Joined: 12 Aug 2014
Total Posts: 3529
04 Jul 2016 06:35 PM
So does anybody have any ideas on how to play games again WITHOUT wasting money?

Seriously, I played Roblox on this for so long and now I can't. I just want to enjoy this game again...
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Borsy is not online. Borsy
Joined: 31 Jul 2014
Total Posts: 15111
04 Jul 2016 06:39 PM
either your GPU is failing or ROBLOX doesn't support your GPU
does a similar issue happen with other 3D games?


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iRecreational is online. iRecreational
Joined: 12 Aug 2014
Total Posts: 3529
04 Jul 2016 06:40 PM
No. I play Minecraft and other games similar to this and it works just fine.
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Borsy is not online. Borsy
Joined: 31 Jul 2014
Total Posts: 15111
04 Jul 2016 06:41 PM
then ROBLOX probably doesn't support your GPU


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iRecreational is online. iRecreational
Joined: 12 Aug 2014
Total Posts: 3529
04 Jul 2016 06:43 PM
But why do they have on the Help Page that they do support it?

ROBLOX YOU LIAR!!!!!!!!!!!!! (XD)
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Borsy is not online. Borsy
Joined: 31 Jul 2014
Total Posts: 15111
04 Jul 2016 06:44 PM
which help page?


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iRecreational is online. iRecreational
Joined: 12 Aug 2014
Total Posts: 3529
04 Jul 2016 06:46 PM
www.Roblox.com/help

I went under Mobile, Xbox and Virtual Reality. Afterwards I pressed General Info (Android Tablets).
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Borsy is not online. Borsy
Joined: 31 Jul 2014
Total Posts: 15111
04 Jul 2016 06:52 PM
it doesnt say roblox supports your gpu, there is no list of gpus roblox supports


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iRecreational is online. iRecreational
Joined: 12 Aug 2014
Total Posts: 3529
04 Jul 2016 07:09 PM
Ok. Here's the million-dollar question. Is there anyway to correct this?
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Borsy is not online. Borsy
Joined: 31 Jul 2014
Total Posts: 15111
04 Jul 2016 07:10 PM
you could just have a broken unit


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iRecreational is online. iRecreational
Joined: 12 Aug 2014
Total Posts: 3529
04 Jul 2016 07:11 PM
Well, is there anyway to fix that? Or do I have to get a new device...?
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Borsy is not online. Borsy
Joined: 31 Jul 2014
Total Posts: 15111
04 Jul 2016 07:18 PM
not exactly sure but if it's a bad unit then you'd have to return it to get a replacement one
if not, then it's unsolvable


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iRecreational is online. iRecreational
Joined: 12 Aug 2014
Total Posts: 3529
04 Jul 2016 07:35 PM
Well, I was already planning on replacing this tablet. So I guess I'll just wait until then. ;(

So it really wasn't Roblox's fault. Thanks.
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