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| 28 Jun 2016 01:21 PM |
Here at Smoothlicious, we expect you to follow these specific rules/guidelines. Reading this page will help you gain a better understanding of the company itself, increase your working strengths, and a better chance of being promoted! So, let's get to it!
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| Being respectful and kind to coworkers, customers, and higher ranks. |
Being deliberately mean and disrespectful to coworkers and customers, creating hate accounts, gossiping about and making fun of customers and coworkers with no exception get you fired.
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| Using grammar and spelling. |
As a worker of Smoothlicious, we expect you to be very mature when needs be, and that means having exceptional grammar and spelling. Safe chat should be turned off and horrible grammar will not be tolerated.
Bad Example: " yo welcum to ######licious! wat ### i cun get u ###### and ######???? "
Good Example: " Hi, and welcome to Smoothlicious! What can I get you today? "
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| Admin Abuse | - directed towards MR's and HR's w/ admin
Admin Abuse will not be tolerated and will get you fired. Excessive and unneeded usage of these commands(especially alert,m,h,kick,respawn) will also get you in/or trouble/fired.
Here are the commands you are allowed to use.
kick ban(only HR's) unban(notfy a CEO+ if you are going to unban someone) name change rank cape tp to bring cmds chatlogs logs m(hr only) h notify pm alert bchat respawn music musiclist char(for trainings)
Ask a CEO+ if you are unclear on if you can use a command not listed above.
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| No Group Status Overshouting | - also directed to MR's and HR's
You are not allowed to abuse or abuse the group shout in any way. MR's and HR's should only be using the shout for interviews, trainings, parties, or important messages. You should not use the group shout to notify the group that it is your birthday, telling you will be inactive, and doing QOTDs. Only people with special permissions by the Chairman should be doing QOTDs.
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| Complaining about Demotions |
IF you were demoted, there is one main rule: Don't complain about it. If you don't complain about your demotion, there will be a higher chance you WILL get promoted back to your former rank! Therefore, always have good sportsmanship when it comes to being demoted. But, you can't magically regain your rank, as you have to prove that you deserve your rank again.
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| General Rules of the Cafe | - for Workers
There are several rules you should keep in mind when you are working in any of the cafes.
| Rule 1 - Maximum amount of items per person |
The maximum amount of items you can give to a customer is 3. If customers ask for more than 3 items, simply decline and tell them that they can only order 3 items at a time.
| Rule 2 - Kindness and respect |
As stated in the first section of this page of the handbook, you always should be kind and respectful to your fellow co-workers and customers. Disrespectful acts include: Stealing a co-workers area, respawning them over and over, and serving them items they do not want (etc.). If someone is being disrespectful to you or another co-worker, please alert a MR or a HR, and they should be able to take care of your problem.
| Rule 3 - Trolling and Exploiting |
If someone is trolling you, use your ability to respawn them! Simply give them 1-2 warnings, and if they don't stop, respawn them, and alert any MR's and HR's that are online. If they aren't online, simply continue the process until they are bored and leave, or until a MR/HR gets on.
If find that someone is exploiting, use the RDS system in the corner of your screen. Click the call button, and someone from RDS will come in and kick/ban the exploiter. Simply wait until they come. In the meantime, attempt to ignore them.
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These are all of the basic rules and guide lines for Smoothlicious. But remember, always do what you think is right for you and for the community of Smoothlicious! Do you have any questions? Then message a CEO+ or Famecookie!
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Written By: Brendan (ElectricBee1) // President of Smoothlicious |
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