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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: i cant load a game

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CoolJayden2450 is not online. CoolJayden2450
Joined: 06 Jan 2016
Total Posts: 149
23 Jun 2016 04:36 PM
so I wanted to play a town and city game but when I try to join, it either doesn't load or gets past the loading screen, but all I view is a sky. I can chat, but cant see anything besides the sky. I got perfect connection to the internet. any way how to solve this issue or at least how it was caused? because I am tired of this and my ipad is at 9%
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CoolJayden2450 is not online. CoolJayden2450
Joined: 06 Jan 2016
Total Posts: 149
25 Jun 2016 11:15 AM
and i also have a windows 8. tried using google chrome too but still wont let me play. does roblox even support windows 8?
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krys20021 is not online. krys20021
Joined: 04 Jun 2015
Total Posts: 14
25 Jun 2016 11:15 AM
You mean if you want to play a game it types "Download roblox launcher"?



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CoolJayden2450 is not online. CoolJayden2450
Joined: 06 Jan 2016
Total Posts: 149
25 Jun 2016 11:16 AM
no
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krys20021 is not online. krys20021
Joined: 04 Jun 2015
Total Posts: 14
25 Jun 2016 11:16 AM
OHhh i got it when you can't load, then wait like 30 mins and if this doesnt solve the problem just update your system to windows 10.


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CoolJayden2450 is not online. CoolJayden2450
Joined: 06 Jan 2016
Total Posts: 149
25 Jun 2016 11:25 AM
ok i will try both, starting with the 30 minuets. if that does'nt work, i will just upgrade to windows 10.
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krys20021 is not online. krys20021
Joined: 04 Jun 2015
Total Posts: 14
25 Jun 2016 11:30 AM
Before updating system you can try to keep opening roblox player launcher to when it says "Download finished".


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CoolJayden2450 is not online. CoolJayden2450
Joined: 06 Jan 2016
Total Posts: 149
25 Jun 2016 01:55 PM
oh i am already upgrading
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CoolJayden2450 is not online. CoolJayden2450
Joined: 06 Jan 2016
Total Posts: 149
25 Jun 2016 02:30 PM
almost finished
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CoolJayden2450 is not online. CoolJayden2450
Joined: 06 Jan 2016
Total Posts: 149
25 Jun 2016 05:42 PM
ok got upgraded. now i am gonna test a game.
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CoolJayden2450 is not online. CoolJayden2450
Joined: 06 Jan 2016
Total Posts: 149
25 Jun 2016 05:45 PM
wont work
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CoolJayden2450 is not online. CoolJayden2450
Joined: 06 Jan 2016
Total Posts: 149
25 Jun 2016 06:48 PM
well wont work with the UD games
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CoolJayden2450 is not online. CoolJayden2450
Joined: 06 Jan 2016
Total Posts: 149
25 Jun 2016 08:56 PM
now i got my windows 8 into a windows 10 but i got a whole new problem: it tells me to download the launcher but I already got the launcher
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
25 Jun 2016 09:11 PM
oh that problem, i needed to unistall roblox and also change user on my pc for some reason.

>tortellini
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
25 Jun 2016 09:13 PM
And also try uninstalling chrome or the browser you use. If you have windows 10 try using microsoft edge it's a browser for windows 10. (or a better version of internet explorer, it's more modern. )

>tortellini
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CoolJayden2450 is not online. CoolJayden2450
Joined: 06 Jan 2016
Total Posts: 149
27 Jun 2016 12:19 PM
i got a question: how do i get microsoft edge?
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CoolJayden2450 is not online. CoolJayden2450
Joined: 06 Jan 2016
Total Posts: 149
27 Jun 2016 01:00 PM
also tried to create and use a new account. doesn't solve the problem
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