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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Messed Up Mouse

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Da_Nubzor is not online. Da_Nubzor
Joined: 22 May 2016
Total Posts: 12
21 Jun 2016 05:04 PM
my mouse wont work on the game ive done almost everything it just shows the mouse you see on the website and stuff the bigger white one dosnt move how do I fix and dont be rude ust anwser
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crasymanjr03 is not online. crasymanjr03
Joined: 05 Jun 2013
Total Posts: 2354
21 Jun 2016 05:05 PM
Most likely will fix itself.
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iiAnmolz is not online. iiAnmolz
Joined: 24 Mar 2012
Total Posts: 192
21 Jun 2016 05:40 PM
Is it your mouse? If not you should try resetting to the original mouse cursor / theme for your Windows / Mac OS X.

If you think it's you're mouse, do the following steps.
Tilt the mouse over and you will see a red light.
The area of the red light, will be dirty / unclean.
Take a cotton swab and put little Rubbing Alcohol / usually water does the job.
Clean the area where the red light is, remove your Mouse USB and plug it back in.

Give it a few seconds to recognize, and Tada. It should be fixed.

If you think it's something else, Google is your best help.
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Da_Nubzor is not online. Da_Nubzor
Joined: 22 May 2016
Total Posts: 12
21 Jun 2016 08:28 PM
Thanks for the help but it wont work so this is the prob. The big white cursor wont move only the tiny black one and it wont let me connect to the white one help D:
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asdadfawsf is not online. asdadfawsf
Joined: 18 Jul 2011
Total Posts: 33
21 Jun 2016 10:02 PM
He means the tiny black one as the Mac cursor and the big white one as the ROBLOX cursor.
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popcap991 is not online. popcap991
Joined: 05 Dec 2012
Total Posts: 59
21 Jun 2016 11:25 PM
I am having this problem too.
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bbqtuna is not online. bbqtuna
Joined: 21 Jun 2015
Total Posts: 2917
21 Jun 2016 11:28 PM
Possibly you turned off your mouse?
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YoDaddyGio is not online. YoDaddyGio
Joined: 12 Jun 2016
Total Posts: 1
21 Jun 2016 11:42 PM
I am having this problem on my mac too
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asdadfawsf is not online. asdadfawsf
Joined: 18 Jul 2011
Total Posts: 33
22 Jun 2016 07:11 AM
He didnt turn off his mouse, im having the same problem. What he means is the mouse becomes unresponsive when i puts it over the roblox screen. The light for the mouse is still on and everything works fine, its just trapped in the roblox window. Many other people are having this problem and i doubt that this many people just turned off their mouse, (sorry if that sounded agressive)
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theshupe is not online. theshupe
Joined: 02 Mar 2014
Total Posts: 89
22 Jun 2016 09:46 AM
Yeah, I'm having the same issue. I've tried changing the mouse to numeric (Using the number pad on my keyboard), but that does nothing, because the Mac Cursor (Black) just moves, not the ROBLOX one (White), even when I know I'm on the ROBLOX game.


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Da_Nubzor is not online. Da_Nubzor
Joined: 22 May 2016
Total Posts: 12
22 Jun 2016 10:11 AM
Thats the exact prob what asd said I think it might of just been a dumb update but I hope they will take it off
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TheEpicPenguino is not online. TheEpicPenguino
Joined: 27 Sep 2015
Total Posts: 26
22 Jun 2016 04:42 PM
I have this problem, and I contacted ROBLOX Support 'bout this. It should be fixed soon.
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asdadfawsf is not online. asdadfawsf
Joined: 18 Jul 2011
Total Posts: 33
22 Jun 2016 09:12 PM
Man, penguino is in almost every post about this lol
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paratrooper82nd is not online. paratrooper82nd
Joined: 09 Nov 2011
Total Posts: 1164
22 Jun 2016 09:59 PM
Same issue. I think it was just a bad update as usual.
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griffsx123 is not online. griffsx123
Joined: 20 Feb 2010
Total Posts: 23
22 Jun 2016 10:04 PM
This is happening to me I tried everything new mouse, shut down computer, uninstalled roblox and reinstalled- nothing worked I cant play any games my mouse works everywhere else literally only when i go to a game it doesn't work. PLEASE SOMEONE HELPPPP!!! HOW DO I FIX






PLEASE REPLY
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paratrooper82nd is not online. paratrooper82nd
Joined: 09 Nov 2011
Total Posts: 1164
22 Jun 2016 10:42 PM
@Griff

It's just a roblox update that broke stuff. Just be patient.
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griffsx123 is not online. griffsx123
Joined: 20 Feb 2010
Total Posts: 23
22 Jun 2016 10:44 PM
do you know how long it will take or a prediction of how long??? :,(
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paratrooper82nd is not online. paratrooper82nd
Joined: 09 Nov 2011
Total Posts: 1164
22 Jun 2016 10:50 PM
@Griff,

I'd guess by this time tomorrow at the latest, but by tomorrow morning it should be fixed for sure. Though I'm not roblox so I can't say anything for sure.

It's even worse for those of us who lead groups mate. It just is what it is.
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BowserJrFreak44 is not online. BowserJrFreak44
Joined: 20 Nov 2014
Total Posts: 1
22 Jun 2016 10:55 PM
Yeah, this is bothering me. I can't play any of my favorite games right.
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popcap991 is not online. popcap991
Joined: 05 Dec 2012
Total Posts: 59
23 Jun 2016 06:55 AM
I am trying to find a game that do not need intense moving of the cursor now.
aaaaaa.

I wonder if this is a Mac only problem or a random rate.
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Da_Nubzor is not online. Da_Nubzor
Joined: 22 May 2016
Total Posts: 12
23 Jun 2016 10:55 AM
Everyone that had the prob is saying its mac so it might just be messed up software that the mac isn't compatible with.
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griffsx123 is not online. griffsx123
Joined: 20 Feb 2010
Total Posts: 23
23 Jun 2016 12:02 PM
how do we make them know that this is a problem has anyone told them??? ALSO WHEN WILL BE FIX???
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Da_Nubzor is not online. Da_Nubzor
Joined: 22 May 2016
Total Posts: 12
23 Jun 2016 03:31 PM
People have been contacting roblox and the fix should be soon
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Da_Nubzor is not online. Da_Nubzor
Joined: 22 May 2016
Total Posts: 12
24 Jun 2016 10:20 AM
UPDATE TIME NOW FOR THE MOMENT OF TRUTH
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paratrooper82nd is not online. paratrooper82nd
Joined: 09 Nov 2011
Total Posts: 1164
24 Jun 2016 10:25 AM
Already tried it, doesn't fix it.

Roblox in a nutshell.

Employee: Boss, everything works and the game is great, players love it!

Boss: Then we have failed get the coders make us an update that breaks everything. And does absolutely nothing else of value. But make it look like it's a good update.

Employee: Okay!
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