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Re: Alright so my sounds won't load for some reason...

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War_Force is not online. War_Force
Joined: 15 Apr 2016
Total Posts: 2611
04 Jun 2016 06:24 PM
Errors;
00:21:11.701 - FMOD 19: Unsupported file or audio format. during createSound
00:21:11.701 - Sound failed to load Workspace.Ambience.Bird1 : rbxassetid://426276710
because FMOD 19: Unsupported file or audio format. during createSound
00:21:11.709 - FMOD 19: Unsupported file or audio format. during createSound
00:21:11.709 - Sound failed to load Workspace.Ambience.Bird3 : rbxassetid://426562547 because FMOD 19: Unsupported file or audio format. during createSound
00:21:11.711 - FMOD 19: Unsupported file or audio format. during createSound
00:21:11.712 - Sound failed to load Workspace.Ambience.Bird4 : rbxassetid://426562718 because FMOD 19: Unsupported file or audio format. during createSound

Keep in mind that these work normally on roblox page, except Bird3 and Bird4 which are still under moderation.


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sentry3 is not online. sentry3
Joined: 01 May 2010
Total Posts: 538
04 Jun 2016 06:42 PM
try using "http://roblox.com/asset/?id="
then put a local script in StarterGui I believe and type
game.Workspace.Sound:Play() -- Change Sound with your audio
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War_Force is not online. War_Force
Joined: 15 Apr 2016
Total Posts: 2611
04 Jun 2016 06:49 PM
Didn't fix it, it's not like I don't know how to set it up is that I'm unsure of what the error is saying that is wrong. Should I wait some time to let the sound upload or should I report this as broken sounds, and if I have to, then where do I go to get refund for these?


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War_Force is not online. War_Force
Joined: 15 Apr 2016
Total Posts: 2611
04 Jun 2016 07:04 PM
b1


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sentry3 is not online. sentry3
Joined: 01 May 2010
Total Posts: 538
04 Jun 2016 07:17 PM
Alrighty, now I sort of get what your saying look here : http://wiki.roblox.com/index.php?title=Lua_errors
if that didnt help you, if the sound is till N/A then wait until it is and if it never does then I dont think you can get a refund for those.
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War_Force is not online. War_Force
Joined: 15 Apr 2016
Total Posts: 2611
05 Jun 2016 06:48 AM
I'm pretty sure you can request something to be done for this, bump.


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Sub_Dev is not online. Sub_Dev
Joined: 16 Jun 2013
Total Posts: 553
05 Jun 2016 07:30 AM
Make sure you have ownership to the music, and the filetype is right and it's not banned. Also if preloading doesn't work - go to the wiki that the other guy linked.


I need a small code of a million lines...
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War_Force is not online. War_Force
Joined: 15 Apr 2016
Total Posts: 2611
05 Jun 2016 09:05 AM
The filetype is not banned, not deleted and it is an ogg filetype, one of them can be found here; https://www.roblox.com/BIRD-03-item?id=426562547


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Sub_Dev is not online. Sub_Dev
Joined: 16 Jun 2013
Total Posts: 553
05 Jun 2016 09:06 AM
The audios seem to be corrupted


I need a small code of a million lines...
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War_Force is not online. War_Force
Joined: 15 Apr 2016
Total Posts: 2611
05 Jun 2016 09:17 AM
They would return the robux and send me a message, however that still hasn't happened so I'm wondering if this is a bug or they are just ignoring it. I did upload once on my other account a sound and it was corrupted, so they refunded me. I'm just trying to see if this is really broken or it's something I should wait out.


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War_Force is not online. War_Force
Joined: 15 Apr 2016
Total Posts: 2611
05 Jun 2016 09:18 AM
I've spent good 600 robux on all these sounds so I really want to get them back.


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JarodOfOrbiter is not online. JarodOfOrbiter
Joined: 17 Feb 2011
Total Posts: 20029
05 Jun 2016 09:19 AM
The sound file is working fine for me. c:


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War_Force is not online. War_Force
Joined: 15 Apr 2016
Total Posts: 2611
05 Jun 2016 09:29 AM
@Jarod, Did you try executing it in studio?


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AggressiveCatch is not online. AggressiveCatch
Joined: 17 Jul 2011
Total Posts: 5840
05 Jun 2016 09:41 AM
"Unsupported file or audio format."

that's what i got
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JarodOfOrbiter is not online. JarodOfOrbiter
Joined: 17 Feb 2011
Total Posts: 20029
05 Jun 2016 09:56 AM
I didn't in Studio, but I can access it on the website.


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War_Force is not online. War_Force
Joined: 15 Apr 2016
Total Posts: 2611
05 Jun 2016 10:04 AM
@Jarod, Yeah I can access it from the website however if I try to play it in any other place it gives off the pesky error.


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