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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Someone has access to my account!

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Nacti is online. Nacti
Joined: 22 Oct 2011
Total Posts: 895
29 May 2016 01:23 AM
A couple of days ago I was stupid enough to download some rat, I removed it from my PC as soon as I realised I had done so and thought that was the end of it, I just log on now this morning to find that someone has gotten onto my account and stolen 15k ROBUX! I have no idea how they've got access to my account!

I've changed essentially everything
I've run numerous virus scans and un-installed and deleted all roaming data etc.

I've got no idea what else I can do?

Please reply ASAP!


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ServalSV is not online. ServalSV
Joined: 11 Aug 2012
Total Posts: 375
29 May 2016 01:51 AM
check your transactions logs under your orbux, send a screen shot to roblox
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eyeConspiracy is not online. eyeConspiracy
Joined: 03 Aug 2012
Total Posts: 4279
29 May 2016 02:30 AM
go into your account>settings and click sign out of all other sessions


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bartsimpsb is not online. bartsimpsb
Joined: 18 Aug 2012
Total Posts: 3365
29 May 2016 02:39 AM
if you're sure the virus is removed,
sign out of all sessions in settings:
https://www.roblox.com/my/account#!/info

after that change your pa$$ one more time and you should be safe
contact info@roblox.com with that robux loss, they should be able to restore it with proof


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hugemaddog0006 is not online. hugemaddog0006
Joined: 23 Dec 2011
Total Posts: 992
29 May 2016 09:55 AM
Duhuhuhuhuhuhuh.

You're fault. You downloaded malware. Welcome to the internet.

"Nobody forgets. Nothing is forgiven." - John Marston
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Wzzr is not online. Wzzr
Joined: 11 Jan 2011
Total Posts: 1205
29 May 2016 09:56 AM
On the plus side you can cook your rat for dinner.
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Nacti is online. Nacti
Joined: 22 Oct 2011
Total Posts: 895
29 May 2016 09:57 AM
nice memes

i reformatted my pc so poop


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TheRebeccaRoyce is not online. TheRebeccaRoyce
Joined: 18 Sep 2015
Total Posts: 171
30 May 2016 03:00 AM
"I was stupid enough to download some rat"
"I HAVE NO IDEA HOW THEY GOT ONTO MY ACC"
Now, I'm not being mean, but you sound dumb. "I was stupid enough to download some rat", now you dont know how the hackers got onto your account? Yikes.
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NESGamer12 is not online. NESGamer12
Joined: 05 Mar 2016
Total Posts: 207
31 May 2016 12:22 AM
Just change your pa$$
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iiNerbaz is not online. iiNerbaz
Joined: 30 Mar 2014
Total Posts: 2629
31 May 2016 02:13 AM
Be cautious for the next 6-8 wekks

-iiNerbaz
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BasicRonan is not online. BasicRonan
Joined: 01 Jun 2015
Total Posts: 242
31 May 2016 03:38 AM
^?
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